Skip main navigation

WCI Reviews

What Homeowners Have to Say About WCI.

WCI has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of WCI 135 homeowner reviews to learn why they are the right team to build your new home.

WCI

has 3.2 out of 5 stars in All Areas

135 Reviews in All Areas

Ratings by Category

Overall 3.2

Quality 3

Trustworthiness 3

Value 3.4

Responsiveness 3.1

Customer Reviews

WCI - Overall product was great.

  • Kenneth T.
  • Verified HomeBuyer
  • June 29, 2021
  • Wesley Chapel, FL

Overall product was great. Communication during build process was lacking and multiple project leads caused for confusion. Post build issues were handled quickly.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

WCI - Lot of minor issues with overall quality.

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2019
  • Wesley Chapel, FL

Lot of minor issues with overall quality. The design center is awful.

WCI responded:
Thank you for sharing your feedback with us. We are sorry to hear about your experience at the design center. Please feel free to send a message with any outstanding concerns to us at corporatecustomercare@lennar.com and we will follow-up for you. – Lennar Customer ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

For having the ability to pay cash and having a credit score over 800, the loan process was rediculous.

  • Anonymous
  • Verified HomeBuyer
  • August 11, 2021
  • Palmetto, FL

Workers do not respect the homeowner or their other trades people. I had mirrors installed over exposed holes in the wall and a broken window from next door build.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Happy

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Melbourne, FL

We are satisfied. Finishing quality of workmanship was poor. Paint on walls, caulking in shower, paint on floor tiling and patio surface were disappointing. These were all distractions from the purchase. Overall we are happy with home. When ...

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

Difficult to get punch list items competed

  • Anonymous
  • Verified HomeBuyer
  • November 24, 2019
  • Fort Myers, FL

Still waiting 6 months to get items from original punch list addressed. Warranty repairs and responsiveness very good. Sales extremely good and helpful throughout the process.

Total Score 3


Quality 4

Trustworthiness 3

Value 5

Responsiveness 2

Rush to Settle

  • David S.
  • Verified HomeBuyer
  • July 16, 2019
  • Fort Myers, FL

Final building experience was tarnished due to the rush of the builder to settle. Too many items were incomplete or in need of fixing when we were forced to settle. Too many people were forced to settle so that the builder could reach their ...

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

WCI - Overall experience has been pretty good.

  • Orben C.
  • Verified HomeBuyer
  • April 07, 2021
  • Odessa, FL

Overall experience has been pretty good. Don’t like how limited you are with the builder doing anything outside the norm. For the money you pay you should have more options available.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Love my home, not Lennar

  • Joseph C.
  • Verified HomeBuyer
  • October 08, 2020
  • Bradenton, FL

Lennar builders were not responsive to us, prior to closing, and then pushed our closing when the house wasn't completed. We love our house, just not their business practices.

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 4

many surprises

  • Lynn S.
  • Verified HomeBuyer
  • September 15, 2020
  • Naples, FL

Garage was not insulated. Kitchen cabinets had few roll out shelves. Flat paint used throughout home.

Total Score 3


Quality 4

Trustworthiness 3

Value 2

Responsiveness 4

waiting patiently

  • Robert R.
  • Verified HomeBuyer
  • March 31, 2020
  • Wesley Chapel, FL

sales personnel excellent and attentive, construction manager very responsive and caring, customer care before corona moratorium very unresponsive and the worst communication. we have major issues with defective of wrong products in our home that ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Pelican Preserve Palazzo III Condo (Bldg # 1)

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Fort Myers, FL

The 22 unit condo unit completed for occupancy in the Fall 2019. Our individual condo still has minor punch list items that need to be addressed - identified 11/2019. The turnover from Lennar/WCI on 01/2020 also have numerous building items that ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

WCI - Have sales person to fully described color schemes, grout, location

  • Thomas M.
  • Verified HomeBuyer
  • June 28, 2019
  • Melbourne, FL

Have sales person to fully described color schemes, grout, location of light switches, and the inability to make changes prior to moving from one aspect of the build to the other. For instance, before my kitchen sink was installed, I wanted to ...

WCI responded:
Hi Thomas, thank you for sharing these comments about your experience with your home. We are sorry for the difficulties you described. Please feel free to send a message with any outstanding concerns to us at corporatecustomercare@lennar.com and we will review and follow-up. – Lennar Customer ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

WCI - very poor job

  • Henry N.
  • Verified HomeBuyer
  • December 21, 2021
  • Odessa, FL

very poor job, and quality

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

Good design but poor implementation

  • Siddalingesh K.
  • Verified HomeBuyer
  • April 06, 2020
  • Lutz, FL

Pros: Good support team, nice layouts, nice neighborhood. Cons: Most of the interiors are not symmetric, ceiling lights throughout the house are not in line with each other. Living room, kitchen ceiling lights are not inline, they are just their. ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

The things you notice after you move in are overwhelming and disappointing.

  • Gale T.
  • Verified HomeBuyer
  • April 02, 2020
  • Wesley Chapel, FL

Our home is fine, we have just had issues and noticed so much work that was finished in a very sloppy manner, trades who came in late had no respect for other peoples work, we ended up having overspray paint everywhere, deep scratches on glass where ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Disappointing response to work orders. Some are 3 mo. old and still not fixed.

  • Victor C.
  • Verified HomeBuyer
  • March 24, 2020
  • Melbourne, FL

We were forced to leave our home in Dec due to water leaks and mold issues in the kitchen and dining room. Our home had to be treated for mold. We incurred expenses while living in motel for 6 days. Lennar said they would reimburse our expenses, but ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Review of the house in estancia - ravello

  • Sethu R.
  • Verified HomeBuyer
  • September 24, 2019
  • Wesley Chapel, FL

The house is built very poorly especially The finishing . Out of style fixtures Unfinished work , poor dry wall finish and painting. Garage door is not installed properly or cheap door ,scared us inside the house with The loud noise etc

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

WCI - You get what you pay for

  • Jacquelyn H.
  • Verified HomeBuyer
  • July 17, 2019
  • Naples, FL

You get what you pay for

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

New home purchase

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2019
  • Fort Myers, FL

The company has been difficult to work with, some workmanship was shoddy and response to correcting it has been poor, also sales pressure to close prematurely caused multiple issues with workmanship, which have not been corrected despite promises to ...

Total Score 3


Quality 3

Trustworthiness 2

Value 5

Responsiveness 2

WCI needs to better understand their customer’s needs

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2019
  • Melbourne, FL

We need help seeing things. Under cabinet lights should have been available. Smart home is a good idea, but requires too many apps at present, and some devices are poorly designed. The Ring doorbell requires a tiny screw to be removed in order to ...

WCI responded:
Thank you for sharing your feedback with us. We are sorry for any inconvenience you have experienced. If you will send a message to us at corporatecustomercare@lennar.com with any outstanding items, we will be happy to follow-up for you. – Lennar Customer ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

WCI - I really love the home.

  • Gary S.
  • Verified HomeBuyer
  • June 01, 2021
  • Wesley Chapel, FL

I really love the home. But dealing with all of the after effects of a walk through etc.,..has been a challenge with this builder. I will continue to not give up. The fact that what they are responsible for they should take care of without delay ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 2

WCI - Lack of responsiveness for issues and you need to wait for months

  • Gopi C.
  • Verified HomeBuyer
  • May 26, 2021
  • Lutz, FL

Lack of responsiveness for issues and you need to wait for months and continue follow up to fix issues.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Mediocre

  • Ayca K.
  • Verified HomeBuyer
  • April 18, 2020
  • Wesley Chapel, FL

Mediocre materials mediocre workmanship poo responsiveness to problems.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Unfinished work

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2020
  • Wesley Chapel, FL

I've been in my house for 6 months. I still have several outstanding items that were never completed.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Mixed assessment...

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2019
  • Wesley Chapel, FL

On the day of closing, learned that the areas that were supposed to be fixed by then had not been fixed. didn't wan to delay the closing, and the Construction Manager promised that he would tend to those areas within a few days. It has been six ...

Total Score 3


Quality 4

Trustworthiness 2

Value 3

Responsiveness 2

Ranging from compliments to complaints, all 135 reviews about WCI are provided by verified homeowners that recently completed construction and moved into their new home.

Narrow Reviews by Area

Ranging from compliments to complaints, all 135 reviews about WCI are provided by verified homeowners that recently completed construction and moved into their new home.