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WCI Reviews

What Homeowners Have to Say About WCI.

WCI has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of WCI 135 homeowner reviews to learn why they are the right team to build your new home.

WCI

has 3.2 out of 5 stars in All Areas

135 Reviews in All Areas

Ratings by Category

Overall 3.2

Quality 3

Trustworthiness 3

Value 3.4

Responsiveness 3.1

Customer Reviews

WCI - I am happy with the purchase overall and love all that is included

  • David S.
  • Verified HomeBuyer
  • November 21, 2019
  • Naples, FL

I am happy with the purchase overall and love all that is included in my home with the storm smart windows and extra choices for flooring and countertops compared to the NON WCI Lennar brand. Also really ove the smairt home features provided .

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

WCI - Our sales person Brent Woodard is fantastic.

  • Ayca K.
  • Verified HomeBuyer
  • January 06, 2022
  • Wesley Chapel, FL

Our sales person Brent Woodard is fantastic. Our construction Manager Tim is awesome. I hope Lennar will follow through should any problems arise in the near future

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Great once we got in

  • Jeffrey P.
  • Verified HomeBuyer
  • June 18, 2019
  • Melbourne, FL

An unexplained four month delay is inexcusable. No apology is just plain rude.

WCI responded:
Hi Jeffrey, thank you for your feedback. We are glad you're enjoying your new home, but sorry that you experienced a delay in closing. If there is anything we can do to assist at this time, please email us at corporatecustomercare@lennar.com. – Lennar Customer ...

Total Score 5


Quality 4

Trustworthiness 1

Value 5

Responsiveness 5

WCI - Very good experience, everything was smooth.

  • Jose G.
  • Verified HomeBuyer
  • April 13, 2021
  • Wesley Chapel, FL

Very good experience, everything was smooth.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

WCI - Everything is well done, but, one thing I don’t like when you

  • Marie M.
  • Verified HomeBuyer
  • April 12, 2021
  • Punta Gorda, FL

Everything is well done, but, one thing I don’t like when you move it’s no contract with the builder it’s a great the company, highly recommended.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

WCI - Great Salesman in Hunter and David was just what you are looking

  • Mark B.
  • Verified HomeBuyer
  • April 12, 2021
  • Fort Myers, FL

Great Salesman in Hunter and David was just what you are looking for in a Project Manager

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Overall good experience

  • Bill P.
  • Verified HomeBuyer
  • December 08, 2020
  • Naples, FL

My sales representative Matt from Lennar/WCI was honest and very helpful throughout the purchasing process. He had my best interest at heart and not just Lennar’s. The warranty manager Robert has also been excellent to work with and consistently ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

WCI - Lennar was great to work with and we are pleased with our home.

  • James M. L.
  • Verified HomeBuyer
  • June 01, 2021
  • Naples, FL

Lennar was great to work with and we are pleased with our home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Condo purchase

  • Walter S.
  • Verified HomeBuyer
  • April 02, 2020
  • Venice, FL

I am generally more than satisfied with my condo and the amenities provided. The Builder is responsive when it comes to warranty work although you may need more than ordinary construction knowledge to get certain repairs completed properly. If I had ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Community

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2022
  • Wesley Chapel, FL

Great community with awesome amenities. Things could have been better on some of the interior paint, doors etc., It is an awesome experience to buy from Lennar.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

WCI - Wood have Ben nice to get some blue paint for the house .

  • Jeremy S.
  • Verified HomeBuyer
  • December 01, 2020
  • Melbourne, FL

Wood have Ben nice to get some blue paint for the house .I did not get house specs .

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Victoria Review

  • Rosemary C.
  • Verified HomeBuyer
  • March 31, 2020
  • Naples, FL

The sales person was awesome. The building manager was terrific. The customer care rep could be more quick to respond to ongoing issues post closing.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pelican Preserve - Prato

  • Robert A.
  • Verified HomeBuyer
  • March 17, 2020
  • Fort Myers, FL

Sales and closing was professional, pre-warranty work was tedious (poor communications and follow-up, warranty work (communications and response) is good. administrative (Castle) is average, property manager was rude. Overall, we are satisfied with ...

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

WCI - Thanks for a relatively problem free experience throughout the

  • Charles B.
  • Verified HomeBuyer
  • June 23, 2021
  • Wesley Chapel, FL

Thanks for a relatively problem free experience throughout the entire experience from beginning to now. We enjoy our new home very, very much!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

WCI - Good experience

  • Ashvin D.
  • Verified HomeBuyer
  • April 07, 2020
  • Lutz, FL

Good experience

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

WCI - I feel we have received good value for our purchase.

  • William O.
  • Verified HomeBuyer
  • March 24, 2020
  • Venice, FL

I feel we have received good value for our purchase. Closing delays and bumps prevent a top rating

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Bridgewater at Viera

  • Ramone S.
  • Verified HomeBuyer
  • March 25, 2020
  • Melbourne, FL

These are not custom homes and the quality of the construction components and improvements and betterment’s are standard for mid-price housing units. The project managers are very responsive and do their best to work with you to get problems ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Walk through items still remain

  • Robert B.
  • Verified HomeBuyer
  • March 24, 2020
  • Venice, FL

Generally we are very pleased. Items from the walk thru still remain 5 months later. Closing was a disaster as far as being able to lock down a date, over 1 week late. Parking situation not as described prior to purchase. It just seems to take ...

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 3

Quality its average

  • Suzanne C.
  • Verified HomeBuyer
  • July 09, 2019
  • Palmetto, FL

I've had several issues with my new home, I guess that's expected with any new home. Joe, the customer relations employee has been wonderful with expediting repairs.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

WCI - Very good materials and appliances/equipment quality, sub-standard

  • Anonymous
  • Verified HomeBuyer
  • November 20, 2021
  • Palmetto, FL

Very good materials and appliances/equipment quality, sub-standard workmanship with obvious issues that should have been identified by the builder during construction; most issues were addressed, few still open after 5 months. Also, upon ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

WCI - Love the home location, neighborhood, and design.

  • Curtis Y.
  • Verified HomeBuyer
  • November 10, 2020
  • Venice, FL

Love the home location, neighborhood, and design. Quality of materials and workmanship lower than expected for home on this price range. Good responsiveness on issues

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Needs work more on fixing warranty issues

  • Eugene S.
  • Verified HomeBuyer
  • March 17, 2020
  • Palmetto, FL

Overall good, but not great. WCI needs to work more on warranty issues. Not deny based on what I missed on walkthrough, or this issue is cosmetic. If things installed crooked, and wrong thi sis not a cosmetic issue.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

We love our home, however, our issues post closing are very unacceptable. Our closing should have been delayed and the house completely finished with a final QC check. Too many items to mention and too many still outstanding.

  • Pamela L.
  • Verified HomeBuyer
  • January 18, 2022
  • Tampa, FL

We love our home in Inlet Shore! We have the Flagler model and the home is beautiful - great floor plan. Great location! Overall, we are very happy. The only negative is that our final finishing and closing were rushed and we are reaping the ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

WCI - All warranty issue we had were addressed fast except cabinets

  • Monica C.
  • Verified HomeBuyer
  • October 03, 2021
  • Palmetto, FL

All warranty issue we had were addressed fast except cabinets ( kitchen and bathroom) . Is been taking forever! But the worst is, we are not requesting them to “fix” we are requesting to complete their job.

Total Score 4


Quality 1

Trustworthiness 2

Value 3

Responsiveness 3

WCI - Read your contracts carefully.

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2021
  • Palmetto, FL

Read your contracts carefully.

Total Score 3


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Ranging from compliments to complaints, all 135 reviews about WCI are provided by verified homeowners that recently completed construction and moved into their new home.

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Ranging from compliments to complaints, all 135 reviews about WCI are provided by verified homeowners that recently completed construction and moved into their new home.