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WCI Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About WCI.

Read all 61 verified reviews from homeowners that built a new home with WCI in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated WCI an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of WCI's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

WCI

has 3 out of 5 stars in Tampa-St. Petersburg Area

61 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 3

Quality 2.8

Trustworthiness 2.8

Value 3.1

Responsiveness 2.7

Customer Reviews

Lack of attention to detail, poor workmanship, poor communication.

  • Glenn S.
  • Verified HomeBuyer
  • October 19, 2021
  • Wesley Chapel, FL

Since this was far from an entry level home we had much higher expectations for the finished product than the builder delivered. During the building process, numerous errors, deficiencies, and issues were identified by us and our independent home inspector. Almost all were ignored by the builder and sales person. All had to be corrected, after closing, by the warranty division. Words cannot describe how very disappointed we are with the finished product that was presented to us at closing. We had a significant punch list after closing, which is still being worked on, four months after ...

Total Score 2


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

The horrible experience with the project manager

  • Dahiana C.
  • Verified HomeBuyer
  • January 12, 2022
  • Wesley Chapel, FL

Worst experience ever buying a house. "Zero" communication!!!!! don't care about buyers, only care about selling the home in any condition

Total Score 1


Quality 2

Trustworthiness 1

Value 4

Responsiveness 1

Horrible construction manager and 2 major leaks

  • Enrique D.
  • Verified HomeBuyer
  • June 29, 2021
  • Lutz, FL

On the day of closing the construction manager was very unprofessional and disrespectful. Decided to overlook this because I really wanted to move in into our new home. In less than one month the house had 2 major leaks that are still being repaired, the kitchen island is disassembled, and the master bathroom, living room and den walls are also being repaired. So in a nutshell.... Horrible buying experience and horrible construction. DO NOT RECOMMEND. It is not an isolated issue as I have talked to all my neighbors at Monterrey Waterside and everyone has had similar issues. You are welcome to ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Nope

  • Lisa A.
  • Verified HomeBuyer
  • March 31, 2020
  • Lutz, FL

The construction manager and VP of construction were the worst. There were issues they refused to fix. I literally had tears buying this home because I knew it was not a quality home. I felt I had no choice because the lease was up on my rental and they already had a family moving in. This was supposed to be my forever home. No exaggeration this was the worst experience ever and I've been deployed and put in some crazy situations. I don't know how you all are number one, it is not for quality, integrity and workmanship that's for sure. The home warranty guy has been the only positive ...

WCI responded:
Hi Lisa, thank you for your feedback. I am sorry about the difficulties you've experienced. Please email us at corporatecustomercare@lennar.com with any outstanding items and we will review and follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

The disonesty of sales people and company

  • Francis J.
  • Verified HomeBuyer
  • December 28, 2021
  • Lutz, FL

Do not believe anythiny sales people say and don’t believe that you will get what was ordrred

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

WCI - The plumbers & painters they use are awful.

  • William F.
  • Verified HomeBuyer
  • November 21, 2019
  • Tampa, FL

The plumbers & painters they use are awful. Our foreman was wonderful, but if you had to go through the company for issues, things seemed to be pushed off. Craftmanship & finishes are very poor.

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

Horrible.

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2021
  • Tampa, FL

I would never buy again from WCI. Scott the GC is a liar. They have Bayonet in their pockets.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

WCI - I personally had a terrible experience and feel that the construction

  • Jennifer B.
  • Verified HomeBuyer
  • August 25, 2021
  • Wesley Chapel, FL

I personally had a terrible experience and feel that the construction is cheap and very low quality.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor response and customer service

  • Anand S.
  • Verified HomeBuyer
  • December 01, 2020
  • Lutz, FL

Several issues that are not being addressed in a timely fashion

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

nonresponsive

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2020
  • Wesley Chapel, FL

Avoid this builder if possible

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not impressed at all

  • Andres O.
  • Verified HomeBuyer
  • April 01, 2020
  • Lutz, FL

The Home specialist was misleading in the sense that she was not informed on matters pertaining to our home. When asked questions she referred us to other departments in Lennar. Our closing was greatly delayed, our exception list was not finalized, our warranty tickets stayed open for weeks before the CV19 pandemic happened, now we sit uncertainly of knowing when they will address them or if they will address our issues. Terrible experience, really. After we close we didn't receive any welcome packages nor a sign in our door to say that it was private property, which allowed every sub to come ...

WCI responded:
Hi Andres, thank you for sharing your comments about your experience. I am sorry to hear about the difficulties you've had throughout the process. Please send us an email at corporatecustomercare@lennar.com with any outstanding items and we will review and follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1