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What Homeowners Have to Say About Village Builders in Dallas

Read the 30 homeowner reviews of Village Builders's new homes in the Dallas area. Dallas homeowners rated Village Builders an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Village Builders’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.7 out of 5 stars
in the Dallas area

30 Reviews - 4 Communities

5 ★(15)

4 ★(1)

3 ★(7)

2 ★(3)

1 ★(4)

Quality 3.6

Trustworthiness 3.7

Value 3.6

Responsiveness 3.7

House not worth the money

Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

  • Anonymous
  • Frisco, TX
  • March 31, 2020

Quality of the home is poor, used sub standard fixtures (light, faucets, ...) the house does not feel like a high end home. The workman ship is also poor. In my opinion even 2 star is high.

Overall poor workmanship and communication.

Quality 1

Trustworthiness 1

Value 4

Responsiveness 1

  • Shibu Mathew M.
  • Frisco, TX
  • August 03, 2021

Initially, the builder seemed to understand our concerns, however, in the end, the workmanship and communication were so poor. They would not own up to their mistakes and statements. Since our purchase, we have had a roof leak, electrical issues, major wall texturing problems, cabinet paint issues, quartz stone in the kitchen mismatched (glossy areas and matte areas; builder stated that this glossiness will fade back to matte in the near future), garage door problems, etc. ... More

Unreliable

Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

  • Mark P.
  • Carrollton, TX
  • March 31, 2020

Dishwasher never worked, once we had problems, we had to go to GE, still unresolved. Many paint and caulking issues we had to handle ourselves. Landscaping terrible, found Styrofoam and other debris under sod. We found out too late there were many options we could have had but were never presented. Sales person promised a lot just to get the sale, then blamed the home office. ... More

Village Builders - Construction Workmanship and materials are bad , over all construction

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Anonymous
  • Frisco, TX
  • November 04, 2020

Construction Workmanship and materials are bad , over all construction quality is bad . The Home buyers are not given correct options and advise during Upgrades selection and designer options . Over all they just some how try to sell without worrying about Customer satisfaction . ... More

Doesn’t have ethics

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Anonymous
  • Frisco, TX
  • November 29, 2019

This builder village or lennar does not have ethics. They doesn’t respect their own properties when building around. Once they sold the house they don’t care about that property, very rude customer warranty department. When an issue arises it’s like a bouncing ball, like bureaucratic issue, pushing on each other rather then focusing to resolve the customer issue. Poor quality construction for the price paid. I built customer home in the past with the same price of high quality. ... More