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TH Properties Reviews

What Homeowners Have to Say About TH Properties.

TH Properties has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of TH Properties 47 homeowner reviews to learn why they are the right team to build your new home.

TH Properties

has 4.1 out of 5 stars in All Areas

47 Reviews in All Areas

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4.2

Value 4.1

Responsiveness 4

Customer Reviews

Great experience

  • Richard F.
  • Verified HomeBuyer
  • August 04, 2020
  • Pennsburg, PA

My wife and I were thrilled with our home. Everyone we worked with at THP really helped us through the process and were quick to answer any questions. Very happy with how everything turned out.

TH Properties responded:
Thank you for taking the time to leave us a review Richard! Our team at T.H. Properties is very appreciative of your positive feedback. We hope you continue to enjoy your new home! thp

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

It's a great area

  • Anonymous
  • Verified HomeBuyer
  • September 05, 2019
  • Pennsburg, PA

The overall process was smooth. The woman that handles the finishing choices was unpleasant and rushes you but the sales office staff was great. Overall I am very happy with the whole process. Sure there is some things that I wish were done a little better such as paint and the seeding of grass but I still feel happy with how it all turned out.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great home building experience!

  • Anthony J.
  • Verified HomeBuyer
  • August 24, 2021
  • Pennsburg, PA

This was our first new construction home. We were anxious, but TH Properties walked us through the process and explained every step along the way. We love our new home!!!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

TH Properties - Have only been here two months so far and everything is fine.

  • Scott S.
  • Verified HomeBuyer
  • March 02, 2021
  • Pennsburg, PA

Have only been here two months so far and everything is fine. Have the typical things with new construction such as nail pops which are unavoidable. All of my concerns or issues found were fixed/corrected before settlement.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great community

  • John W.
  • Verified HomeBuyer
  • December 03, 2019
  • Pennsburg, PA

We recently moved into the Northgate development and are very satisfied with the overall product. The attention to the final details could be improved. Small little things such as the trim work could have been better. The final painting of the entire house is mediocre, at best. A lot of spots missed and the paint is very thin. For the price of the house, another coat or two of paint would have went a long way and made my review a little better. Overall, a good experience.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Great experience

  • Gregory H.
  • Verified HomeBuyer
  • May 07, 2019
  • Pennsburg, PA

We love our new home! We worked with Austin Moyer through the whole process of constructing and creating our new home and he made the process seamless!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Build quality

  • Joseph S.
  • Verified HomeBuyer
  • May 20, 2021
  • Pennsburg, PA

THP builds a good home for a competitive price. They are very responsive to questions during the build and have been very quick to correct any problems after settlement. They should pay attention more to the quality of their build and the minor details of products installed such as appliances and faucets. If you're going to install brushed nickel light fixtures and door knobs then matching faucets, towel bars, and toilet paper holders should be standard and not an upcharge. Not to mention their painters need to take more care of their work. I should not have paint on my new carpets and ...

TH Properties responded:
Thank you for taking the time to leave us a review. We're happy to hear about your positive experience overall, but are saddened by the issues with the quality of your home. We would like the opportunity to address your concerns as soon as possible. We’ll do our best to correct items done improperly, so please call our customer service line at 215-337-3536. Thanks so much. ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

NorthGate

  • Ronald F.
  • Verified HomeBuyer
  • August 08, 2019
  • Pennsburg, PA

I have had a few issues and the team is still working on some of them. My overall complaint about the house is the quality of the paint. It is a very poor quality paint and they did not do a good job at all. I know they will probably not repaint my home, but hope the quality gets better for the remaining homes.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Projects not done.

  • Horace L.
  • Verified HomeBuyer
  • May 15, 2019
  • Pennsburg, PA

It seems that after we closed in March of 2019 that items that not have been completed are put on the back burner. Our landscaping has not been completed. But the homes in the Reserves that were built after ours the landscaping is complete. How is that! It unacceptable!!!!!!

Total Score 4


Quality 4

Trustworthiness 3

Value 5

Responsiveness 2

Overall - fairly satisfied

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2019
  • Pennsburg, PA

Overall, THP builds a nice house. I believe they need to spend more time on the finishing details so they can really impress their buyers. They seem to rush to go to closing, leaving some items unfinished. With that said, this is my second THP home and I do recommend them.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Great home minus some caveat

  • Ni N.
  • Verified HomeBuyer
  • March 16, 2021
  • Harleysville, PA

The process of buying the house and building was pretty straightforward. I had just purchased a newly built home 2 years prior so I knew what to expect –mostly. When it came to the options selection process I was much more overwhelmed than in my previous experience as there were just a ton more options and individual customization. My previous built home was more cookie cutter and everything was sold in pre-selected “packages” vs THP who let you customize the home to your liking. This is good and bad as it may be overwhelming at first trying to pick colors, different finishes, etc…. This ...

TH Properties responded:
Thank you for taking the time to leave us a review! We're happy to hear your positive feedback regarding your overall experience but saddened to hear about your negative experience during the design process. We want our homeowners to be highly satisfied. Please call us at 215-337-3536 if you would like to discuss further some of the points you brought to our attention. Thanks so much. ...

Total Score 3


Quality 4

Trustworthiness 3

Value 2

Responsiveness 5

They are great until you close on the house

  • Loriann D.
  • Verified HomeBuyer
  • November 20, 2021
  • Perkasie, PA

The sales process went smoothly. Our walkthroughs were thorough and very informative. Two days before closing we found out we had no garage door. They had no idea when it would arrive. They put on some makeshift doors that anyone could break into our garage (no one did break in, but still). After constant inquiries about the garage door, we were continuing to be told they had no idea when we would get it. We threatened to contact an attorney and a couple days later our garage door had arrived and was installed. However, the guy who installed it was miserable because he had to come out on a ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Details

  • Joseph M.
  • Verified HomeBuyer
  • March 31, 2020
  • Pennsburg, PA

Check your new home very good, because they are not careful with a lot of things. As an example, My heater system doesn’t work properly, keeps upstairs super hot but downstairs cold . Garage door very cheap.

TH Properties responded:
We are saddened by your initial experience in our home and would like the opportunity to address your concerns as soon as possible. We’ll do our best to correct items done improperly, so please call our customer service line at 215-337-3536 to schedule an appointment as soon as the coronavirus limitations are lifted. In the meantime, we’d like to discuss your items as perhaps we can resolve some simple things over the phone. Please leave a message at the same number. Thanks so ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Follow up work seriously lacking.

  • Joseph G.
  • Verified HomeBuyer
  • September 11, 2019
  • Pennsburg, PA

High Meadows

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Mediocre experience

  • Vincent C.
  • Verified HomeBuyer
  • October 20, 2021
  • Pennsburg, PA

From the beginning I felt like the sales team and design team were kind of over this project. I’m not sure if it was because it was during the Covid pandemic and things were getting rough but still my partner and I always felt like we were just a number to them. The teams were hard to reach, some better than others. Even the ones that were easier to reach, seemed to have gotten annoyed by our questions. The contract stated that the future homeowners weren’t allowed on the premises unless one gets permission. And when you do go and start questioning things, they seemed to have gotten upset or ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

TH Properties - The builders and construction crew were extremely nice and accommodating.

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2020
  • Pennsburg, PA

The builders and construction crew were extremely nice and accommodating. The Inside is very pretty. My upgrade choices were great, no mistakes. The sales person was not nice. The quality of paint is very bad. It marks up when touched. There is no soundproof, which will force me to sell soon. If there was soundproofing the home would have been a super great value.

TH Properties responded:
Thank you for taking the time to leave us a review! We're happy to hear your positive feedback regarding your overall experience! We also appreciate the comments on areas to improve. The condo product, by design, is definitely more susceptible to noise transfer than a single home, however we take numerous measures to try to alleviate the concern. We would like the opportunity to inspect the unit to make further evaluation if you would give us the opportunity. Please contact our customer service line at 215-337-3536 so we can schedule an appointment. Thanks so much. ...

Total Score 3


Quality 1

Trustworthiness 5

Value 1

Responsiveness 3

Disappointed with the lack of attention to detail

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Pennsburg, PA

There seemed to be sub-contractors that were responsible for each aspect of the building process. The problem was that no one seemed to inspect the sub-contractor's work. Painters left sections unpainted, carpenters cut trim moldings too short, chunks out of the baseboards that they tried to cover up with paint and made extra cuts leaving marks on the boards, electrician wired the garage door openers to the opposite garage doors, plumber cut holes in the master bathroom sink cabinet that were too far away from the pipe causing the pipe to be stretched proportionally, terrible job grading ...

TH Properties responded:
We are saddened by your initial experience and please know that we take your comments very seriously. It is equally concerning that we have not been able to rectify these issues when they were brought to our attention, and we would like the opportunity to address them as soon as possible after the coronavirus limitations are lifted. Please call our customer service line at 215-337-3536 to schedule an appointment when the business community is back to normal again. In the meantime, we’d like to discuss your items as perhaps we can resolve some simple things over the phone. Please leave a message at the same number. Thanks so ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Concerned

  • LeAnn R.
  • Verified HomeBuyer
  • May 19, 2020
  • Pennsburg, PA

Communication and responsiveness has been hindered due to the Covid-19 pandemic, but I would still like to receive updates on how the THP team will be moving forward. I am really disappointed in the quality of the finish work in my home. When it comes to the workmanship, my unit has multiple issues; missing slider screen in MB, paint issues throughout the entire home, sloppy stain work on rails & banister, scratches and scrapes all over the cabinetry. I am concerned on how the concerns will be handled.

TH Properties responded:
LeAnn, thank you for taking the time to leave a review and present your valid concerns. We want our homeowners to be highly satisfied, even during a pandemic. Our Customer Service team is in the process of resuming their normal procedures and we will reach out to you directly to address the issues you identified with your home. In response to our homeowners’ invaluable reviews, a new painter has been hired for our Northgate community. Your dissatisfaction greatly saddens us and we are improving the quality of our ...

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

I will never recommend TH Properties to anyone.

  • Matthew M.
  • Verified HomeBuyer
  • December 01, 2020
  • Harleysville, PA

Total lack of awareness & ignorance to quality of craftsmanship from their selected vendors. -Master bathroom Tile work & Drywall is ugly, dented and borderline incomplete. -We have light switches behind doors. - garbage disposal switch 4 feet from the sink. - flickering recessed lighting. - Electrical outlets on walls where there shouldn't be. One selected offering we took them up on was CAT 5 cables, spread throughout the house, but they chose to run the cables outside which is the very opposite of what should be done with them. Why offer it if you don't know how to do it? To this ...

TH Properties responded:
We are greatly saddened by your experience purchasing one of our homes. We do our best to correct items done improperly and want our homeowners to be highly satisfied, so please call our customer service line at 215-337-3536 to contact us. Thanks so much. thp

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Build elsewhere

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2020
  • Pennsburg, PA

Low quality construction, horrible communication, all vendors used are sub par and prone to error, difficult to build with- shouldn’t take 2-3 months to finalize a price AFTER breaking ground.

TH Properties responded:
We are saddened by your experience purchasing one of our homes. We do our best to correct items done improperly, so please call our customer service line at 215-337-3536 to contact us. Thanks so much. thp

Total Score 1


Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

T.H. Properties - Finish work very poor, low quality interior paints

  • Alan R.
  • Verified HomeBuyer
  • March 13, 2019
  • Pennsburg, PA

Finish work very poor, low quality interior paints

Total Score 1


Quality 1

Trustworthiness 3

Value 2

Responsiveness 1

Zero they all should be... zero stars outta five

  • Joel R.
  • Verified HomeBuyer
  • May 13, 2020
  • Pennsburg, PA

I don’t believe y’all handle your occupation with any sense or care of the notion of building quality....( I will spell the word “period” and then leave one . )

TH Properties responded:
We are saddened by your experience purchasing one of our homes. We do our best to correct items done improperly, so please call our customer service line at 215-337-3536 to contact us. Thanks so much. thp

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Ranging from compliments to complaints, all 47 reviews about TH Properties are provided by verified homeowners that recently completed construction and moved into their new home.

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Ranging from compliments to complaints, all 47 reviews about TH Properties are provided by verified homeowners that recently completed construction and moved into their new home.