Skip main navigation

What Homeowners Have to Say About Shea Homes

Shea Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes’s 155 homeowner reviews to learn why they are the right team to build your new home.

4.5 out of 5 stars
in all areas

star-rating

155 Reviews - 37 Communities

5 ★(106)

4 ★(27)

3 ★(14)

2 ★(7)

1 ★(1)

Quality 4.3

Trustworthiness 4.5

Value 4.4

Responsiveness 4.3

star-rating Shea Homes - Fast response time, good communication, nice finishings.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Mountain House, CA
  • February 09, 2021

Fast response time, good communication, nice finishings.

star-rating Shea Homes - It would be nice if the yard was done.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ming H.
  • Mountain House, CA
  • February 09, 2021

It would be nice if the yard was done.

star-rating Quality and well thought out floor plans

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jeffrey B.
  • Livermore, CA
  • January 12, 2021

All of the people throughout the Shea organization from sales to construction, were extremely helpful

star-rating Great Builder

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Karl G.
  • Castle Pines, CO
  • December 19, 2020

Very smooth process, Shea responded to any concerns in a very timely manner

star-rating Shea Homes - Everyone I’ve encountered during the home buying process with

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marc P.
  • Tracy, CA
  • November 24, 2020

Everyone I’ve encountered during the home buying process with Shea has been extremely professional. The ladies in the front office were great to work with and incredibly accommodating and responsive. There were a couple issues we noticed during our initial walk through, but everything was fixed on the final walk through. Overall, my family and I are extremely happy with our new home! Thank you Shea! ... More

star-rating Customer Service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Vanessa D.
  • Garden Grove, CA
  • November 12, 2020

All the employees we’ve interacted with especially Linda at Shea provides exceptional service. Home technology was a plus! We are please with our Shea home.

star-rating Shea Homes - The Shea group has been extremely helpful throughout the buying

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Geronimo R.
  • Spring, TX
  • November 11, 2020

The Shea group has been extremely helpful throughout the buying process. We moved from the DFW area and were not able to make it to Spring that often to see our home being built. The Shea group kept us informed throughout the building process and even sent us pictures of our home throughout the process. The craftsmanship of our home is excellent. I have lived in our new home for about 2 months and I still pick up the phone and call the Shea group anytime I have questions and they are always very helpful. I would highly recommend Shea homes to anyone. ... More

star-rating Happy Shea Home Owner

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Weldon G.
  • Missouri City, TX
  • September 22, 2020

Shea Homes is not the faster builder, but they are a quality builder that delivers in the time promised. The workmanship that went into building our home justified the amount of time it took to build. I'll take quality over speed any day.

star-rating Shea Homes - Great home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Spring, TX
  • September 22, 2020

Great home

star-rating Shea Homes - My experience with the Shea representatives was excellent!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael F.
  • Chula Vista, CA
  • September 01, 2020

My experience with the Shea representatives was excellent! The team you have at Shea Sierra are amazing!

star-rating Shea Homes - When buying a Shea home you get the most bang for your buck.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Megan L.
  • Lake Forest, CA
  • February 23, 2021

When buying a Shea home you get the most bang for your buck. Shea design center pricing is better than any other home builder out there with premium products.

star-rating After sale customer service has been the highlight of our Shea experience. The construction manager and service manager are outstanding.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Richard Z.
  • Seal Beach, CA
  • January 20, 2021

First class builder that handles problems in the most professional and expeditious manner.

star-rating Nice windows

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Emily R.
  • Humble, TX
  • January 05, 2021

Very nice people working in office.

star-rating The one thing that stood out with Shea Homes was their customer service.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Frank C.
  • Queen Creek, AZ
  • December 08, 2020

Our experience with buying a Shea Home was very exciting. From viewing the model homes, going to the Design Center, and watching the construction process, our family was very excited to move into our new home!

star-rating Beautiful Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Daniel K.
  • Queen Creek, AZ
  • December 01, 2020

Shea homes did an amazing job, from sales, to mortgage to customer care they knocked it out of the park. The team is absolutely amazing and if there are any issues they are on top of it. My only minor downfall is there are some areas of sloppy work done (by trades). There’s missing or streaky paint areas, work left incomplete and woth building a new home don’t expect it to be as clean as if you were buying someone else’s. There is construction dust, streaky windows an dirty window seals. But that’s all minor stuff. The overall quality and care they put into the home is phenomenal. As stated the team is unmatched, and the minor issues we had are all getting taken care of by the customer care team. I would highly recommend Shea homes to everyone! ... More

star-rating Quality product

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Paul H.
  • Littleton, CO
  • November 11, 2020

Really nice houses in beautiful communities

star-rating Shea Homes - Good and fast customer service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lee E.
  • Carlsbad, CA
  • November 03, 2020

Good and fast customer service

star-rating Great sales and follow up

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Todd D.
  • Castle Pines, CO
  • September 22, 2020

The sales team at Shea worked diligently and patiently with us as we tried to sell our home during COVID. Post the sales process, I could not be more pleased with the follow up, maintenance and willingness to fix the minor issues we have encountered. Overall, our Shea experience and home have met or exceeded our expectations and we would highly recommend to future buyers. ... More

star-rating Shea Homes - I enjoyed my home buying experience.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Kanita H.
  • Manvel, TX
  • April 02, 2021

I enjoyed my home buying experience. With so many builders in Houston we chose Shea partially because of their sales rep. She made us feel at home as soon as we stepped through the model home’s door. My home is beautiful. Every morning walking out of my bedroom I feel like I’m at a resort. ... More

star-rating Just working with the sales staff the entire build process

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Mike L.
  • Littleton, CO
  • February 23, 2021

Love the design and the location of the development so close to Chatfield is awesome

star-rating Shea Homes - Great company!

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Charles M.
  • Tracy, CA
  • February 16, 2021

Great company! They helped us from start to finish. Many minor flaws with the house, but it was taken care of during our 1 month check in. Trusted!

star-rating Shea Homes - The entire experience from day one to day of closing was pretty

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Raul A.
  • Queen Creek, AZ
  • November 12, 2020

The entire experience from day one to day of closing was pretty right on. All very pleasant and professional and treated me and my family with respect

star-rating Shea Homes - Easy process and good quality home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Cristina B.
  • Encinitas, CA
  • November 10, 2020

Easy process and good quality home

star-rating Shea Homes - Awesome sales experience by Marci and Eric.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 2

  • Niranjan D.
  • Phoenix, AZ
  • February 23, 2021

Awesome sales experience by Marci and Eric. Marci went over and beyond to give us a super customer experience

star-rating Shea Homes - I love my home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Nicole H.
  • Mountain House, CA
  • February 02, 2021

I love my home. I know covid didn’t help with seeing it built as much as I wanted to but overall home and price is amazing. Can’t wait to buy more homes in the future. Easy process.