Skip main navigation

Shea Homes Reviews in Ventura, CA

What Ventura Homeowners Have to Say About Shea Homes.

Read all 36 verified reviews from homeowners that built a new home with Shea Homes in the Ventura area. Ventura homeowners have rated Shea Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.3 out of 5 stars in Ventura Area

36 Reviews in Ventura Area

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.5

Value 4.3

Responsiveness 4.1

Customer Reviews

Shea Homes-Family - Better quality than many new home builders.

  • James P.
  • Verified HomeBuyer
  • February 08, 2022
  • Camarillo, CA

Better quality than many new home builders.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Our Dream Home - with Challenges

  • Alan S.
  • Verified HomeBuyer
  • September 21, 2022
  • Camarillo, CA

Finding The Grove and going through the process of application and hopeful anticipation on being able to purchase a home was both exciting and stressful. The Shea representatives could not have been more helpful as we set out on our journey. We were encouraged to visit as the build of our home started and we did that......coming out every week to see how the house was progressing. We watched it go from an empty plot of dirt - to a foundation and more. We met the crew foremen, who through the entire process were as professional and nice as anyone you could ever meet. When we had ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Shea Homes-Family - Hmthe finish work is poor.

  • Carole F.
  • Verified HomeBuyer
  • February 16, 2022
  • Camarillo, CA

Hmthe finish work is poor.

Total Score 3


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Overall good experience until the final walkthrough.

  • Stuart G.
  • Verified HomeBuyer
  • August 30, 2022
  • Camarillo, CA

Overall good experience until the final walkthrough. None of the punch list items had been taken care of so we refused to close escrow until they were. Delayed closing by 5 days. Never received refrigerator which we paid for so had to get refund for that. There was a disconnect between sales, construction, & customer service. No one seemed to be on the same page. We were a previous Shea customer in Trilogy community and the process with that transacton was much more seamless & better coordinated. It is production construction so they are pushing out homes as fast as possible so I guess that ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Need to be sure all appliances are working from day 1.

  • Judith S.
  • Verified HomeBuyer
  • November 23, 2021
  • Camarillo, CA

Please be sure to check all appliances, my oven hasn’t worked from day 1 to now day 60 something, difficult to get assistance thru GE and thru the builder, doing it on my own thru constant calling of GE. Also upgraded painting, cabinet work, etc. has flaws, mostly cosmetic, however, been told it was difficult to get the proper help. The builder has sent people to try to fix the flaws, however, I though I was finished with workers coming into my new home. Speaking to other new residents and they seem to have similar issues.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

We loved working with Jeannie and Lesley

  • Trudi Y.
  • Verified HomeBuyer
  • December 28, 2021
  • Camarillo, CA

It was a pleasant experience, however we have an awful brick wall all around our property that is a terrible eyesore and nothing has been done about this, we bought a premium lot with no one next to us and now we have no view whatsoever.

Total Score 3


Quality 2

Trustworthiness 3

Value 5

Responsiveness 2

Communication is the key to trust

  • Richard W.
  • Verified HomeBuyer
  • March 03, 2022
  • Camarillo, CA

Due to builder negligence, we experienced a flood in our home the day before we were scheduled to move in. Your Project Manager did a great job getting the various subs out to repair all the damage. I sent a letter asking to be reimbursed for the cost of our mortgage during the time we had no use of the home (15 days) in addition to the other out of pocket costs of rent and electricity. Shea paid the 2 expenses, but offered no reason why they would not consider the mortgage cost. A simple letter with a reason would have been nice in addition to perhaps recognizing all the stress and worry ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

Smart home features are annoying, don't work well and unwanted by most owners I have spoken with. We have spent thousands to replace faucets and correct very slow delivery of hot water to taps throughout the house. If people want inconvenience or ith.

  • Mark S.
  • Verified HomeBuyer
  • June 01, 2022
  • Camarillo, CA

plumbing continued...then smart home should be an option,..not an expensive experiment forced upon your buyers. In addition, SST is giving Shea a black eye. The techs are incompetent, make things worse, must be continually called back for the same issues. Techs from Spectrum have fixed the problems that SST white glove created. Except for the area around the clubhouse the common area landscape is pathetic, most of it poorly planned and selected and even dying. Overall several levels below what we have seen in other Shea projects such as Trilogy in Nipomo.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Shea Homes - The buyer must ask questions.

  • Tina A.
  • Verified HomeBuyer
  • July 19, 2022
  • Camarillo, CA

The buyer must ask questions. Example: Find out if interior paint can be upgraded. More orientation on light switches, waterless tank, and thermostat. Concrete and paint spills on entrance stoop and patio. I'm still waiting for a stovetop and additional water tank remote. This is beyond reps control. He is very responsive. I appreciate his efforts.

Total Score 2


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Buyer Beware The Grove!

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2021
  • Camarillo, CA

Electronic devices and software don't function properly at The Grove, making it frustrating and wasting time, especially for a 55+ Active Adult community. Numerous repeat requests to customer service and numerous repeat visits by the trades to repair or replace defective equipment. Rinnai tankless water heater, canned lights, smart light switches, and Eero wifi are among the major problems.

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Shea Homes - Bad quality and bad electronic things doors leak and mismatched

  • Sheldon Q.
  • Verified HomeBuyer
  • December 29, 2021
  • Camarillo, CA

Bad quality and bad electronic things doors leak and mismatched

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1