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Shea Homes Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Shea Homes.

Read all 85 verified reviews from homeowners that built a new home with Shea Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Shea Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.6 out of 5 stars in Phoenix-Mesa Area

85 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.6

Quality 4.1

Trustworthiness 4.4

Value 4.5

Responsiveness 4.3

Customer Reviews

Shea Homes - Very responsive to our issues!

  • Lawrence T.
  • Verified HomeBuyer
  • November 03, 2021
  • Peoria, AZ

Very responsive to our issues!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing People, Amazing Quality, Fantastic Designs

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Scottsdale, AZ

Was absolutely the best. Shea's people were always interested in us first and became friends. The construction quality was beyond our wildest expectations. And the design and architecture help make it feel more like a home than just another house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The People and Processes

  • Cheryl G.
  • Verified HomeBuyer
  • October 26, 2021
  • Avondale, AZ

From day one, every person was professional and helpful. They listen and got answers to all of my questions. We purchased from out-of-state and received whatever we needed. Communication was excellent. The house is amazing! Any issues are addressed ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Outstanding customer service from the frontline officers to the

  • Lerina U.
  • Verified HomeBuyer
  • September 01, 2021
  • Avondale, AZ

Outstanding customer service from the frontline officers to the builder managers and last but not least customer service support. Always on top of every concern that we had, explaining the process and options that may meet our needs. Very friendly ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everyone from sales to construction were great to work with!

  • Matthew S.
  • Verified HomeBuyer
  • August 31, 2021
  • Mesa, AZ

Everyone from sales to construction were great to work with! Great experience all the way around. Our superintendent Zach was awesome.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Chad has been fantastic with follow up and Tracy the same with

  • Denise B.
  • Verified HomeBuyer
  • July 29, 2021
  • Paradise Valley, AZ

Chad has been fantastic with follow up and Tracy the same with issues after I moved in!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea is always great!

  • Anonymous
  • Verified HomeBuyer
  • July 22, 2021
  • Queen Creek, AZ

This is our second Shea home. We have built custom homes for ourselves in the past, but nothing beats the quality and workmanship of a Shea home. I also really appreciate how fast all the superintendents have responded to questions and concerns. ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The open communication with all the team members made it easy

  • Shauntay F.
  • Verified HomeBuyer
  • July 14, 2021
  • Queen Creek, AZ

The open communication with all the team members made it easy for us to have our questions answered. They anticipated our concerns and made sure our needs were met. Everyone was professional and compassionate which was especially helpful during ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Good quality and updates throughout the process.

  • Abraham F.
  • Verified HomeBuyer
  • June 01, 2021
  • Queen Creek, AZ

Good quality and updates throughout the process. Would buy with Shea again!!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a very easy, seamless process

  • Lee E.
  • Verified HomeBuyer
  • May 13, 2021
  • Queen Creek, AZ

I could not have asked for a more smooth and better experience from start to finish. I kept waiting for something to go wrong, but nothing ever did! I would highly recommend Shea Homes to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great experience from beginning to end!

  • Jeffrey R.
  • Verified HomeBuyer
  • May 04, 2021
  • Queen Creek, AZ

Great experience from beginning to end!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone was a pleasure to deal with

  • Ernie L.
  • Verified HomeBuyer
  • April 20, 2021
  • Queen Creek, AZ

Great house ! Love the design and quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We have ha d a great experience with the builder

  • John H.
  • Verified HomeBuyer
  • April 15, 2021
  • Queen Creek, AZ

We have ha d a great experience with the builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea is engaged throughout the entire process, from design to

  • Jevon M.
  • Verified HomeBuyer
  • April 07, 2021
  • Queen Creek, AZ

Shea is engaged throughout the entire process, from design to beyond the close, overall a great experience!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The 1-5-11 month follow up checks on workmanship

  • Shannon O.
  • Verified HomeBuyer
  • April 07, 2021
  • Gilbert, AZ

So far has been a very good experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent sales team!

  • Po Chun Tong W.
  • Verified HomeBuyer
  • March 25, 2021
  • Gilbert, AZ

I love Shea Homes! I had the best experience with Shea’s Sale representative, Mike C. and his manager Justin. They were always quick to resolve any issues while we going through the home building process. The Superintendent Mike K were always ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our Field Manager

  • Scott L.
  • Verified HomeBuyer
  • March 17, 2021
  • Queen Creek, AZ

Jared Sully our field manager inherited us after a rather slow and lackluster start to the building process, our initial field manager wasn’t great. Too many mistakes and oversights. Jared was appointed to us a few months in by Scott Ray to handle ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied overall

  • Yuan L.
  • Verified HomeBuyer
  • March 09, 2021
  • Gilbert, AZ

Overall we are satisfied with the new home despite some minor issues, which were addressed during one month follow up. They are quite responsive to issues and repair requests.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Nice experience working with the Shea team.

  • Del G.
  • Verified HomeBuyer
  • February 24, 2021
  • Queen Creek, AZ

Nice experience working with the Shea team. Very responsive to address any issue I had quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Awesome experience working with Shea representatives all the

  • Nandagopal M.
  • Verified HomeBuyer
  • February 18, 2021
  • Peoria, AZ

Awesome experience working with Shea representatives all the way from Sales, Supers, technicians and Reps. Very prompt and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - So far, so good.

  • Claudia W.
  • Verified HomeBuyer
  • February 16, 2021
  • Peoria, AZ

So far, so good. Good customer service rep.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Full support from everyone at SheaHomes

  • Praveen P.
  • Verified HomeBuyer
  • February 09, 2021
  • Phoenix, AZ

My home buying experience with SheaHomes was great. Eric and Marci made sure that I am comfortable at each step. There was no aggressive selling or any kind of rush. Both Eric and Marci are very prompt in their communication. Eric has a wealth of ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality,!

  • Tonjah W.
  • Verified HomeBuyer
  • January 12, 2021
  • Peoria, AZ

From the moment I inquired about buying a Shea Home, the experience was amazing. Everyone was great to work with and very understanding. They we're knowledgeable and answered all my questions. I really like what Shea offered over some of the other ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Had a great experience thru the whole process

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Gilbert, AZ

Had a great experience thru the whole process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea builds quality homes and communities!

  • Tim W.
  • Verified HomeBuyer
  • January 05, 2021
  • Peoria, AZ

Shea builds quality homes and communities!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5