Shea Homes Reviews in Phoenix Mesa, AZ

Very responsive to our issues!

Was absolutely the best. Shea's people were always interested in us first and became friends. The construction quality was beyond our wildest expectations. And the design and architecture help make it feel more like a home than just another house.

From day one, every person was professional and helpful. They listen and got answers to all of my questions. We purchased from out-of-state and received whatever we needed. Communication was excellent. The house is amazing! Any issues are addressed and ours have been minor. I highly recommend working with Shea Homes! ... More

Outstanding customer service from the frontline officers to the builder managers and last but not least customer service support. Always on top of every concern that we had, explaining the process and options that may meet our needs. Very friendly and attentive in all aspects of our home purchasing process. Will definitely recommend Acclaim at Alamar staff for outstanding experience to friends and families... ... More

Everyone from sales to construction were great to work with! Great experience all the way around. Our superintendent Zach was awesome.

Chad has been fantastic with follow up and Tracy the same with issues after I moved in!

This is our second Shea home. We have built custom homes for ourselves in the past, but nothing beats the quality and workmanship of a Shea home. I also really appreciate how fast all the superintendents have responded to questions and concerns. They were simply great! Shea is the best! ... More

The open communication with all the team members made it easy for us to have our questions answered. They anticipated our concerns and made sure our needs were met. Everyone was professional and compassionate which was especially helpful during Covid. Thanks Shea ... More

Good quality and updates throughout the process. Would buy with Shea again!!!!

I could not have asked for a more smooth and better experience from start to finish. I kept waiting for something to go wrong, but nothing ever did! I would highly recommend Shea Homes to anyone.

Great experience from beginning to end!

Great house ! Love the design and quality.

We have ha d a great experience with the builder

Shea is engaged throughout the entire process, from design to beyond the close, overall a great experience!!

So far has been a very good experience!

I love Shea Homes! I had the best experience with Shea’s Sale representative, Mike C. and his manager Justin. They were always quick to resolve any issues while we going through the home building process. The Superintendent Mike K were always helpful to fix issues as well. Overall, I really love Shea homes. Great design, price fairly and excellent warranty service as well. The builder that “Cares” ... More

Jared Sully our field manager inherited us after a rather slow and lackluster start to the building process, our initial field manager wasn’t great. Too many mistakes and oversights. Jared was appointed to us a few months in by Scott Ray to handle the final build out. Jared was phenomenal! He got things on track and didn’t settle for mediocrity. He truly believes in doing things right and right on time. Hands down, Jared Sully is the reason for our trust in Shea Homes. He is truly an asset to Shea Homes. ... More

Overall we are satisfied with the new home despite some minor issues, which were addressed during one month follow up. They are quite responsive to issues and repair requests.

Nice experience working with the Shea team. Very responsive to address any issue I had quickly.

Awesome experience working with Shea representatives all the way from Sales, Supers, technicians and Reps. Very prompt and responsive.

So far, so good. Good customer service rep.

My home buying experience with SheaHomes was great. Eric and Marci made sure that I am comfortable at each step. There was no aggressive selling or any kind of rush. Both Eric and Marci are very prompt in their communication. Eric has a wealth of experience working with SheaHomes and Marci is very thorough in all the paperwork. The closing experience was good too and after moving in, their customer service continues with the great experience we have had till now. The build quality is excellent and there are no complaints at all. I recommend buying home with SheaHomes. ... More

From the moment I inquired about buying a Shea Home, the experience was amazing. Everyone was great to work with and very understanding. They we're knowledgeable and answered all my questions. I really like what Shea offered over some of the other builders. Some of their options that other builders charge for were standard features for Shea. I really enjoyed working with the community rep, some of the design center reps, and the project manager. The excitement of having a new home built is so much fun and not having any issues made it that much more enjoyable. Any issues or concerns that were brought to their attention it was handled immediately and also confirmed that to me as the buyer. I feel the price was very competitive based on what they offered and I was able to get the lot that I wanted, as well. I highly recommend Shea Homes. ... More

Had a great experience thru the whole process

Shea builds quality homes and communities!