Read the 33 homeowner reviews of Shea Homes's new homes in the Phoenix Mesa area. Phoenix Mesa homeowners rated Shea Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
5 ★(21)
4 ★(9)
3 ★(2)
2 ★(1)
1 ★(0)
Quality 4.2
Trustworthiness 4.4
Value 4.6
Responsiveness 4.5
star-rating Great Quality,!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
From the moment I inquired about buying a Shea Home, the experience was amazing. Everyone was great to work with and very understanding. They we're knowledgeable and answered all my questions. I really like what Shea offered over some of the other builders. Some of their options that other builders charge for were standard features for Shea. I really enjoyed working with the community rep, some of the design center reps, and the project manager. The excitement of having a new home built is so much fun and not having any issues made it that much more enjoyable. Any issues or concerns that were brought to their attention it was handled immediately and also confirmed that to me as the buyer. I feel the price was very competitive based on what they offered and I was able to get the lot that I wanted, as well. I highly recommend Shea Homes. ... More
star-rating Shea Homes - Had a great experience thru the whole process
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Had a great experience thru the whole process
star-rating Shea Homes - Shea builds quality homes and communities!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Shea builds quality homes and communities!
star-rating Shea Homes - Fantastic communication and attention to detail.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Fantastic communication and attention to detail. We never felt out of the loop. Zack and Krystal are amazing!
star-rating Shea Homes - We are so happy with our Shea home.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We are so happy with our Shea home. Thank you to the Shea Team for all you have done for me and my family.
star-rating Shea Homes - Pleasant experience from start to finish.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Pleasant experience from start to finish. You can tell everyone really cares about the Company they represent and the Houses they built. Great Job!
star-rating Shea Homes - Shea homes has great home designs.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Shea homes has great home designs.
star-rating Very happy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We feel lucky we were able to get a spec home given the housing market in Arizona. Watching the house going up was alot of fun, and Jason our superintendent was absolutely great. Christa was always helpful and prompt in returning our calls and helping with anything needed. Only a couple things that are minor would i change about the house. We love our new Shea home. ... More
star-rating Build quality and customer service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Loved our experience with Shea from beginning to end!
star-rating Excellent service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Extremely responsive with any issues and quality build. Customer Service is something Shea takes to heart!
star-rating Aloravita review
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Shea goes above and beyond in their house building. I will be recommending them to all of my friends and family.
star-rating Modern excellences
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Shea has gone over the top to make their homes modern and great quality. Though we bought a spec home it had everything we could have dreamed, and the buying process was extremely smooth.
star-rating Shea Homes - All workers were easy to work with
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
All workers were easy to work with
star-rating Awesome customer service.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent customer service. It felt like we were buying a house from long time friends. I wouldn't hesitate to ever buy from Shea again.
star-rating Everyone at Shea Homes went the extra mile!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The Shea team are truly the best around. This was our first new home in 25 years and we were in excellant hands from day one. There were so many questions ,considerations,some changes. The people really care about their clients. We are so happy to know a truly professional organization!! Thank you again Shea Homes!! ... More
star-rating The one thing that stood out with Shea Homes was their customer service.
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 5
Our experience with buying a Shea Home was very exciting. From viewing the model homes, going to the Design Center, and watching the construction process, our family was very excited to move into our new home!
star-rating Beautiful Home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Shea homes did an amazing job, from sales, to mortgage to customer care they knocked it out of the park. The team is absolutely amazing and if there are any issues they are on top of it. My only minor downfall is there are some areas of sloppy work done (by trades). There’s missing or streaky paint areas, work left incomplete and woth building a new home don’t expect it to be as clean as if you were buying someone else’s. There is construction dust, streaky windows an dirty window seals. But that’s all minor stuff. The overall quality and care they put into the home is phenomenal. As stated the team is unmatched, and the minor issues we had are all getting taken care of by the customer care team. I would highly recommend Shea homes to everyone! ... More
star-rating Shea Homes - The entire experience from day one to day of closing was pretty
Quality star-rating 3
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
The entire experience from day one to day of closing was pretty right on. All very pleasant and professional and treated me and my family with respect
star-rating Megan did a fantastic job
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 4
We are very pleased with the design and layout of our new home. The overall quality is very good. This is the second Shea home we have owned and would recommend them to anyone
star-rating Responsive!!
Quality star-rating 3
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 5
I love Shea Homes! From Sales to the Superintendent, to Customer Service... always available for questions and very responsive.
star-rating Attention to detail
Quality star-rating 3
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 3
Overall I believe Shea builds a very good home. But my opinion There were too many issues incomplete from our walk thru. the exterior painting of the house, the service garage door, our kitchen counter top stained, too many wrong color paint on patch ups, cabinets with scratches marks that are very visible, crack in bathroom sink. I expected more of the walk thru items completed. ... More
star-rating Responsiveness
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Shea was great throughout the entire building process. When there was an issue they were very responsive to resolve our concerns.
star-rating Shea Homes - Shea started off with a good online tool to monitor progress
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Shea started off with a good online tool to monitor progress of building process, but found it was not keeping pace with build out.
star-rating Builder - Great! 3rd Parties - Needs work
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Working with Shea has been a very positive experience. I have nothing but great things to say about them. My one negative has been the third party landscaper chosen which is Gothic Landscape. If I had known how unresponsive and unreliable they are, I would have waited to do my full landscaping with another vendor after closing. ... More
star-rating Team is courteous and responsive
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 4
I will buy again w shea