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Pulte Homes

(6078 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Charleston

Read the 123 homeowner reviews of Pulte Homes's new homes in the Charleston area. Charleston homeowners rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Charleston area

123 Reviews - 8 Communities

5 ★(70)

4 ★(24)

3 ★(18)

2 ★(7)

1 ★(4)

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

Very attentive staff

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Donna D.
  • Charleston, SC
  • May 14, 2019

The sales agent and project manager were very attentive and helpful, however they have left the company, so now that I’m moved in, I will have to see how helpful Pulte is to any problems associated with the house. I do have a pest problem and have contacted HOA, but have not heard back regarding outside spraying for insects ... More

Pulte is awesome

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Alexander S.
  • Mount Pleasant, SC
  • May 01, 2019

Pulte was awesome to deal with throughout the entire building and buying process. Great people and made everything a joy and very easy.

Pulte Homes - So happy with our new home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Mount Pleasant, SC
  • May 01, 2019

So happy with our new home!

Pleasant experience!

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Hollywood, SC
  • October 19, 2021

It was a very smooth process, good communication and we closed within 3 days of our projected date. Concerns have been addressed and taken care of! Would definitely recommend Pulte!

Pulte Homes - Meghan and Nico were awesome to work with!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Natasha T.
  • Mount Pleasant, SC
  • January 28, 2021

Meghan and Nico were awesome to work with! Meghan was extremely responsive and very helpful through the entire process. Nico was very personable, helpful, and always went the extra mile. No matter what time of day I showed up to the house he would be at our house or another house in the neighborhood working to solve problems. ... More

Pulte Homes - Salesman was great during purchasing!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Amanda B.
  • Charleston, SC
  • January 06, 2021

Salesman was great during purchasing!

Organized and Fair

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Charleston, SC
  • October 26, 2020

Pulte reps communicated well, were careful and organized and delivered what they promised.

Quality builder with solid product and good after care service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Timothy S.
  • Johns Island, SC
  • October 10, 2019

Pulte builds houses with flair, whether historical architecture or modern and they emphasize livability in their room design and finish options

Pulte Home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Kenneth N.
  • Johns Island, SC
  • May 22, 2019

The build process went well. We were kept updated on progress. Our home is beautiful and we love all the features. The sales associate was really helpful in finding our lot. The design associate was very good at helping us decide on what options we wanted. ... More

That it was complicated pretty close to the time we were told at the beginning

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Barbara L.
  • Johns Island, SC
  • November 05, 2021

We were very pleased from the beginning until the end. The staff was very good to work with. I have told other people about this community. All in all it was a good experience and we are very happy.

Awesome communication & responsiveness

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Debra W.
  • Johns Island, SC
  • May 26, 2021

Overall, we had a great experience with Pulte. Considering all the issues with COVID, they stayed on track with the build out. It took just over 4 months which is amazing. The communication along the way was great & very quick & responsive to any issues we had. Would highly recommend! ... More

Pulte Homes - Homebuying experience itself was great.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Edward R.
  • Johns Island, SC
  • October 28, 2020

Homebuying experience itself was great. However there were some options to make, most especially sound insulation for interior walls. Previous home add this, and it eliminated the sounds of toilet flushing in other parts of the house.

Very pleased

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Robert T.
  • Charleston, SC
  • September 11, 2019

Excellent customer service. Beautiful home. Minor paint issues, etc. taken care of promptly.

Very satisfied

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Terry P.
  • Summerville, SC
  • June 19, 2019

Our overall experience with Pulte from lot selection to home construction was pleasant. Nice people with which to work who were always quick to answer our questions. Disappointed in lack of some options available however (brick border of front porch, upgraded exterior paint, more choices in interior colors). Field project manager was exceptionally helpful and concerned with our satisfaction at all stages of construction. My independent inspector help to identify small but important items to be corrected. No problem from Pulte. Inclusion of fence, sprinkler system and USAA discount very nice bonus. Warranty info good and few post purchase issues. I would build with Pulte again. ... More

Love my Magnolia

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Elsa I.
  • Johns Island, SC
  • May 01, 2019

Pulte is a quality builder. My home experience has been very satisfactory! A few issues have cropped up but Pulte has been pretty fast to respond with quality fixes for the issues. I feel confident in my purchase.

Pulte Homes - Good builder but sloppy finishing work overall

Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

  • Marsha W.
  • Summerville, SC
  • November 30, 2021

Good builder but sloppy finishing work overall

Pulte Homes - The whole process was quick and easy

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Jason W.
  • Summerville, SC
  • January 26, 2021

The whole process was quick and easy

Pulte Homes - Salesperson was a great help in designing home and materials

Quality 3

Trustworthiness 3

Value 5

Responsiveness 1

  • Timothy C.
  • Johns Island, SC
  • October 27, 2021

Salesperson was a great help in designing home and materials used. Our general contractor left to move to Georgia about half way through the build. We were assigned a new contractor who took over build. After we moved in to our new home we discovered many finishing defects in home. After making a list of problems and being assured problems would be taken care of a month and a half later none of these problems have been repaired. These are not structural problems but finishing problems. Such as doors that don’t close. Door handles that don’t lock. Cement work stained on walk way. Sloppy and unfinished painting. Love the house just wish these problems would be addressed in a timely fashion ... More

The integrity of the people representing Pulte.

Quality 2

Trustworthiness 4

Value 3

Responsiveness 2

  • Anonymous
  • Johns Island, SC
  • June 29, 2021

The builder is forced to employ subs that are not the quality that we experienced with our prior Pulte Homes. Pulte appears to be pushing its subs to get things done quicker rather than better. Pulte appears to rely on its post settlement process of repairing and/or replacing items or workmanship that should have been done right in the first place. The process simply stated is that you tell us what is wrong and we will check it out and get it corrected as soon as we can (which is not necessarily quickly). We would have to give much thought before we would purchase another Pulte Home. ... More

Stop following up on issues

Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

  • Anonymous
  • Summerville, SC
  • November 10, 2020

I have had several issues with the home that were not corrected , the site manager stop communicating with me so now I am working with your warranty department hoping to get some repairs taken care of, so the experience was great up until closing then things have gone down hill from there. ... More

Field manager communicated in a very professional and effective manner throughout the building process.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Daniel Y.
  • Johns Island, SC
  • October 27, 2021

Trust worthy and great customer service.

Well built houses for the price

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Marcus P.
  • Summerville, SC
  • August 07, 2019

Only been in the house a month. Follow up repairs was a little cumbersome with matching up dates that worked for the builder and the home owner. Still have a pipe in my front yard. The builders says it belongs to the house next to ours, which is still under construction by a different builder. Spoke to the other builder and he states it belongs to Pulte. ... More

Pulte Homes - Overall, everyone we dealt with has been helpful, professional,

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Robert C.
  • Summerville, SC
  • October 29, 2021

Overall, everyone we dealt with has been helpful, professional, and responsive. Given how many homes Pulte is building, and the schedules they must keep, it is probably inevitable there will be glitches, either small or large. Fortunately, most of the glitches we have seen have tended to be small. The proof of how well a builder will stand behind their work is their readiness to correct problems as they are discovered. So far Pulte has been pretty good, but we're still waiting on a few things to be addressed, one month after closing on the house. All in all, very, very good! ... More

Pulte Homes - Was really pleased with the entire process.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Mark C.
  • Johns Island, SC
  • September 15, 2020

Was really pleased with the entire process. The house was completed on time and we were very satisfied with our foreman.

Generally happy - but not tatally

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Timothy N.
  • Johns Island, SC
  • June 25, 2019

Disappointing that we had to pay almost $2000 for a light gray paint throughout the house instead of the standard white - and its MATTE paint! You have no choice in finish. Every little nick and fingerprint shows. Don’t waste your money - repaint yourself. We’ve talked to other owners who just leave paintbrush and paint can handy for retouches before anyone comes over. That is crazy. Stove damaged upon install - hard to believe no one knew! I tried to bake and flames burnt the flooring underneath the stove. Took over a week to get a new one. The painters are very sloppy - paint on glass doors, carpets, inside tub, etc. We have been in a month and still waiting to get it all cleaned up. Travis is great to work with and responsive but the whole process is slow and cumbersome. They did help get the CO reissued after it failed right before our closing so we could go ahead with movers and that was appreciated. Make sure you understand VERY clearly where your driveway and access will be. Many homes have storm drains at the base of the driveway which preclude you from getting in and out with ease. ... More