Pulte Homes

star-rating (1373 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Charleston

Read the 24 homeowner reviews of Pulte Homes's new homes in the Charleston area. Charleston homeowners rated Pulte Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Charleston area

star-rating

24 Reviews - 8 Communities

5 ★(15)

4 ★(5)

3 ★(2)

2 ★(1)

1 ★(1)

Quality 4.2

Trustworthiness 4.5

Value 4.4

Responsiveness 4.3

star-rating I love Pulte!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lisa F.
  • Johns Island, SC
  • June 27, 2019

Pulte made the experience of building a home from a distance so remarkably easy (we recently moved from NJ to SC). Our construction manager, Travis was awesome as was our sales manager, Hannah. The team goes above and beyond to make sure you are completely satisfied and happy. Our home is quality built and beautiful. We love it! The value you get at Pulte’s Oakfield Community is superior. We are so happy. ... More

star-rating One of the top builders in the nation

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Surinder S.
  • James Island, SC
  • June 21, 2019

We bought a townhome ready to move in. The whole team was very helpful in describing the design and energy saving features, upgrades and warranty details. They delivered what they promised and took care of all punch list items in a timely fashion. Diane and Jacob were especially helpful. ... More

star-rating Well pleased with my new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marveen M.
  • Charleston, SC
  • September 12, 2019

Pulte builders worked hard and diligently on completing my home. All problems that arise after the move in, were addressed in a timely manner. Tips for potential new home buyers is to make sure you notice everything in your home before closing. Overall, I think that Pulte did an amazing job on my new home. I really love it. ... More

star-rating Very attentive staff

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Donna D.
  • Charleston, SC
  • May 15, 2019

The sales agent and project manager were very attentive and helpful, however they have left the company, so now that I’m moved in, I will have to see how helpful Pulte is to any problems associated with the house. I do have a pest problem and have contacted HOA, but have not heard back regarding outside spraying for insects ... More

star-rating Pulte is awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alexander S.
  • Mount Pleasant, SC
  • May 01, 2019

Pulte was awesome to deal with throughout the entire building and buying process. Great people and made everything a joy and very easy.

star-rating Pulte Homes - Pulte was great and very helpful

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kyle P.
  • James Island, SC
  • June 19, 2019

Pulte was great and very helpful

star-rating Pulte Homes - makes home buying easy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lina T.
  • Charleston, SC
  • September 18, 2019

makes home buying easy

star-rating Pulte Homes - Properly addressing concerns in a timely manner

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rachel K.
  • Johns Island, SC
  • June 12, 2019

Properly addressing concerns in a timely manner

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chandra K.
  • Mount Pleasant, SC
  • August 08, 2019

Best people & staff with right experience to guide customers to buy a new home

star-rating Pulte Homes - So happy with our new home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Mount Pleasant, SC
  • May 01, 2019

So happy with our new home!

star-rating Excellent buying Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas N.
  • Summerville, SC
  • June 27, 2019

The Pulte team has been extremely responsive before, during and after the sale. I appreciate the quick response to any issues may have hd.

star-rating Well built houses for the price

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Marcus P.
  • Summerville, SC
  • August 08, 2019

Only been in the house a month. Follow up repairs was a little cumbersome with matching up dates that worked for the builder and the home owner. Still have a pipe in my front yard. The builders says it belongs to the house next to ours, which is still under construction by a different builder. Spoke to the other builder and he states it belongs to Pulte. ... More

star-rating Pulte Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Kenneth N.
  • Johns Island, SC
  • May 23, 2019

The build process went well. We were kept updated on progress. Our home is beautiful and we love all the features. The sales associate was really helpful in finding our lot. The design associate was very good at helping us decide on what options we wanted. ... More

star-rating Quality builder with solid product and good after care service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Timothy S.
  • Johns Island, SC
  • October 10, 2019

Pulte builds houses with flair, whether historical architecture or modern and they emphasize livability in their room design and finish options

star-rating Love my Magnolia

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Elsa I.
  • Johns Island, SC
  • May 01, 2019

Pulte is a quality builder. My home experience has been very satisfactory! A few issues have cropped up but Pulte has been pretty fast to respond with quality fixes for the issues. I feel confident in my purchase.

star-rating Generally happy - but not tatally

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Timothy N.
  • Johns Island, SC
  • June 27, 2019

Disappointing that we had to pay almost $2000 for a light gray paint throughout the house instead of the standard white - and its MATTE paint! You have no choice in finish. Every little nick and fingerprint shows. Don’t waste your money - repaint yourself. We’ve talked to other owners who just leave paintbrush and paint can handy for retouches before anyone comes over. That is crazy. Stove damaged upon install - hard to believe no one knew! I tried to bake and flames burnt the flooring underneath the stove. Took over a week to get a new one. The painters are very sloppy - paint on glass doors, carpets, inside tub, etc. We have been in a month and still waiting to get it all cleaned up. Travis is great to work with and responsive but the whole process is slow and cumbersome. They did help get the CO reissued after it failed right before our closing so we could go ahead with movers and that was appreciated. Make sure you understand VERY clearly where your driveway and access will be. Many homes have storm drains at the base of the driveway which preclude you from getting in and out with ease. ... More

star-rating Very pleased

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Robert T.
  • Charleston, SC
  • September 11, 2019

Excellent customer service. Beautiful home. Minor paint issues, etc. taken care of promptly.

star-rating Very satisfied

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Terry P.
  • Summerville, SC
  • June 21, 2019

Our overall experience with Pulte from lot selection to home construction was pleasant. Nice people with which to work who were always quick to answer our questions. Disappointed in lack of some options available however (brick border of front porch, upgraded exterior paint, more choices in interior colors). Field project manager was exceptionally helpful and concerned with our satisfaction at all stages of construction. My independent inspector help to identify small but important items to be corrected. No problem from Pulte. Inclusion of fence, sprinkler system and USAA discount very nice bonus. Warranty info good and few post purchase issues. I would build with Pulte again. ... More

star-rating Quality and Workmanship Not What I Expected

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • James P.
  • Johns Island, SC
  • November 07, 2019

Pulte builds homes quickly and the workmanship is very good, however, it is not excellent. In some cases, the workers did not clean up all of their glue, paint, and caulk residues, making move in more work than expected.

star-rating Great house and location horrible experience

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Mount Pleasant, SC
  • June 08, 2019

We love our house and location but we had no shortage of issues from the very beginning and all the way through in working with Pulte. There is a clear leadership issue in this region. I would buy one of their spec homes but I wouldn't build with them ever again in South Carolina. The location is key and the houses are beautiful once they're done just be prepared to fight for what's right along the way. ... More

Pulte Homes responded:
We're so sorry you had a negative experience and we'd like to learn more about what happened and how we can do better. Please email us at socialcare@pultegroup.com. --Sarah ... More

star-rating Pulte review - New community "OK"

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Johns Island, SC
  • July 03, 2019

Some details of lot layouts and community buildout were not shared prior to purchase as most would expect. Parts of the community with excellent retention of shade trees and landscaping, other areas not. Overall an OK experience at the Oakfield price point with minor issues post-move in. Paint quality is absolute builder grade and some of the recessed light fixtures were not well installed. Paint will mark easily forcing repainting after movers. The houses go together quickly. A very nice kitchen (which had 3 separate upgrades by us) but the wall between the pantry (a nice feature) and the garage, is apparently not insulated because the pantry gets amazingly warm in the summertime. Some framing issues with corners not being close to square, not a huge issue, but a real quality issue from our perspective. Ask lots of questions... ... More

star-rating Pulte Homes - Standard builder grade finishes.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Michael S.
  • Charleston, SC
  • September 26, 2019

Standard builder grade finishes. Will need to replace

star-rating Misleading

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 3

  • Anonymous
  • Summerville, SC
  • July 22, 2019

Consumers should be allowed to go to the design center prior to finalizing the contract as the design center adds 10's of thousands of dollars to the purchase price. This not revealed up front. They build the homes too quickly and do not give enough attention to quality. The materials used are not good quality and the subcontractors are not supervised and they do very poor work. The homes are very expensive with cheap materials used so the profit margin is high and the consumer does not get a quality product ... More

star-rating Very unhappy in Mount Pleasant, SC

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Mount Pleasant, SC
  • September 12, 2019

You will be spending a lot of your time fighting to get repairs completed! They will complete them but you have to fight to get them completed.

Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at socialcare@pultegroup.com so we can help get these repairs completed. ^Abby ... More