Pulte Homes

star-rating (2283 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 2283 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

2283 Reviews - 474 Communities

5 ★(1142)

4 ★(490)

3 ★(323)

2 ★(181)

1 ★(147)

Quality 4

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating New home review

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Robert H.
  • Tucson, AZ
  • September 19, 2019

The home is a typical track home. The quality is decent. From the time of purchase we have been changing out the cheaper fits and finishes and installing better quality. The superintendent Carson has bent over backwards to help in any way possible. The neighborhood is great. ... More

star-rating Slow warranty response

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Charles H.
  • Longwood, FL
  • September 19, 2019

Overall, we are very pleased with the home and its quality. Sales and construction process went very smoothly, however some warranty work has been slow to respond for repairs.

Pulte Homes responded:
Hi Charles! We are glad to hear you had a great experience overall. If you have outstanding repairs, please email socialcare@pultegroup.com and our team will look into the situation. ^Abby ... More

star-rating Almost there !

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • David W.
  • Perkasie, PA
  • September 18, 2019

Waiting for several complete actions

star-rating I love my house

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Indrani A.
  • Pflugerville, TX
  • September 18, 2019

I had few small issues. All around I am satisfied with the house.

star-rating lots of touchups needed such as streaky paint. and shower water goes cold after a few minutes

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Woodstone R.
  • South Weymouth, MA
  • September 12, 2019

not the only 1 the shower water goes cold on.

star-rating Love the house!

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Vince F.
  • Mentor, OH
  • September 04, 2019

We love the house and the floor plan. We are not happy with the quality of work from some of the contractors but Pulte has been responsive to getting these issues resolved

star-rating Good experience and value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Gaylen H.
  • Saint Cloud, FL
  • August 28, 2019

Very good experience from the start. Very friendly people to work with. Closed on June 14 and waiting on a couple of punch list items. Could be more responsive in this area. Overall a very positive experience.

star-rating Nice track home

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • David C.
  • Davenport, FL
  • August 20, 2019

I bought the house sight unseen as I live in another state far away. For what the builders offered it seemed like a good investment and the pictures from my real estate agent of the house looked decent. So I took a chance and went ahead with the purchase. About a month after I was able to take a vacation to stay at the house. Overall it is pretty nice and seems well built. Being a track home there were some attention to details that were overlooked or missed but were/are taken care of by the builder. ... More

star-rating Overall pleased with the experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Julio A.
  • Phoenix, AZ
  • August 16, 2019

We purchased the Firewood model because it was the only builder in the area that had first floor master. I would have preferred the laundry room on the first floor instead of the 2nd. I would have liked to be able to see the prices for the material at the Show Room earlier than selection day. We were allowed to see the material but had no opportunity to ask anyone prices until Selection day. The flat paint used as standard will come off with 1-2 wipes if it gets stained. You most definitely will have to repaint if you don't upgrade the paint - which I wouldn't recommend because you can get paint contractors for cheaper. We've built several times before, this is probably the worst paint job in our 3 experiences of building. I wouldn't recommend the Standard flooring or cabinets, they definitely are substandard quality - You WILL upgrade floors & cabinets. You're given receptacle boxes for fans but not even a standard fan was offered which was standard with other builders we've built with. Our biggest set-back was no Internet access for over a week - on a week I was working remotely. This situation was a hassle with Pulte & our Internet provider. The cable couldn't be run from the street box to the house due to "broken pipes." And neither Pulte nor the Internet provider would take responsibility to fix it. Multiple calls to Pulte & the Internet provider resulted in a blame game. Currently, getting the HOA agency or Pulte to appropriately manage the "gated" community has been a hassle. No one takes responsibility when you call. One quotes the other is responsible. In the mean time, come sun down people experiencing homelessness, groups of teens walk about the property - on more than one occasion in the "gated" community. Multiple calls to the HOA & Pulte from several of the residents in the community resulted in closing the main gate & leaving another gate open. We're from the Midwest. Arizona homes are definitely inflated compared to the Midwest. However, we chose a new build over an already inflated existing home that would need updates & upgrades. We may build with Pulte again, knowing however that we will put about 30-35% of the sale price in upgrades. This area was important to us & was the only builder in the area with a first floor master (Firwood model). ... More

star-rating Oh Well I already bought

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Matthews, NC
  • August 14, 2019

I love my home and the area I’m in, I am a very understanding person but just need to get the little things taken care of in a more urgent manner.

star-rating Great but....

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Joseph M.
  • Westfield, IN
  • August 10, 2019

This is our second pulse home. The quality of the end product is significantly less the second time around. Examples. There are fifty pieces of tape locating blemishes in the paint. There is one tile in the master bath with a different color of grout. The attention to detail just isn’t there. ... More

star-rating Overall a good experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Gloria M.
  • Tucson, AZ
  • August 07, 2019

The hardworking sales staff was been exceptionally responsive to our concerns throughout the process. The design staff was a pleasure to work with. The building manager was responsive to our needs. There were some delays and lack of communication with the appraisal process. Perhaps not 5 star but a good experience overall and one that we were glad to have had. ... More

star-rating Pulte Homes - Make sure they clean and fix everything before you move in.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • Melissa, TX
  • July 31, 2019

Make sure they clean and fix everything before you move in.

star-rating Pretty Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Longwood, FL
  • July 27, 2019

Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home. ... More

star-rating Design is appealing to the eye but their are noticable short cuts on fixtures and cabinets and quality of workmanship.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anthony F.
  • Randolph, NJ
  • July 24, 2019

Overall this has been a great experience for us. Home is roomy, efficient, and in a great environment.

star-rating Pulte Home Review

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Garland, TX
  • July 12, 2019

Nice home builder. Missed minor details but overall good quality.

star-rating Pulte Homes - Felt like for the money that we spent, our house should have

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • San Antonio, TX
  • June 25, 2019

Felt like for the money that we spent, our house should have gotten a lot more attention to detail, workmanship, clean up of our home and yard area, before closing on our new home. Pulte has been good at fixing the major issues brought to their attention thus far. For that we are grateful. ... More

star-rating Adequate but not as expected from the Pulte name

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • John H.
  • Las Vegas, NV
  • June 22, 2019

Lack of communication at the handoff phase from builder to homeowner. Sloppy attention to details. Slow response to finished product issues.

star-rating Issues So Far

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Lawrence M.
  • Berlin, MD
  • June 19, 2019

I will say we love the home and it's location, and I believe with only being in the home less then a month makes it hard to give honest assessment. We have run into a few issue's that require attention one of which is gutters that continue allow water to run behind them or overshoot completely. (this item has an active work order assigned to correct the issue, we will see). second and what I will call a major issue, our open web floor trusses have a tremendous amount of bounce and deflection. This has been noted to the builder with an eyes on inspection done of missing strongback bracing, cut bracing and improperly installed bracing. We are currently awaiting a corrective action response. I will also like to give kudos to the HVAC contractor who has been very responsive when called upon. I'm only giving a 3-star on the quality of workmanship due to the issues noted. The floor truss issue may make the rating go down the longer the issue is unresolved. ... More

star-rating Overall experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Catharine Y.
  • Estero, FL
  • June 18, 2019

Marc my sales rep was fantastic keep me updated throughout the process. Still minor open issues that is why the 4 stars instead of 5, plus your pool vendor Arrogon is terrible. My suggestion is to get a new vendor so it doesn't reflect on Pulte.

star-rating Beautiful Home but finding issues arise after moving in.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Kirankumar D.
  • San Antonio, TX
  • June 18, 2019

The home is gorgeous. My wife and I are proud to call the home built by Pulte as our home. Trusting it was built with care consideration is in question. Material seems to be high quality but the workmanship is below average. We found areas that were not sealed, parts damaged such as shelves that were cleverly hidden, the trees died outside within a week of moving in, windows scratched with a knife (assuming to remove the plastic cover), and the list goes on. It hasn't been even a month yet. The saving grace is the responsiveness of the build manager. Pulte gives a 30 day support after closing to take care of issues we find. The build manager is very positive and willing to help. From the build manager I can tell Pulte hires their direct employees with focus on experience. I'm not sure they do the same for their contractors. Coming from California where a home like the one we purchased would be 4 times the price. We'd recommend Pulte. ... More

star-rating Over all its very good experience from starting to till closing with pulte

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Mana N.
  • Novi, MI
  • June 12, 2019

Pulte helped us closing our new home on time. Pulte has to keep inspection report before even they schedule meeting with customers. Overall quality is good so far. Customer has to get blue prints of all the Structure, plumbing and electrical plans.if any repair comes it will be very useful to the customer in case of any repair after warranty period is over. for New customers: be prepared before going into design center with options that you want opt for. Pulte mortgage needs to offer competitive quotes to the customer. ... More

star-rating Pulte Home Purchase Review

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Plymouth, MN
  • June 05, 2019

While overall I think you get good value for your money, it feels like Pulte cuts corners and wastes a lot of time on rework when things could've been right the first time. We we constantly checking their work and there were many things that we had them fix along the way. Had we not checked for our selves, these defects would still be there. On the other hand, Pulte has been pretty responsive to issues since we've moved in and have been pretty quick in getting things resolved. ... More

star-rating New home experiemce

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • David S.
  • Copley, OH
  • May 31, 2019

Easy to work with

star-rating Standard tract-home builder

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Belinda N.
  • Ann Arbor, MI
  • May 29, 2019

If you can't afford a custom home, then Pulte is not a bad option. The quality of the workmanship and materials is poor but no worse than other builders in the same price range (and superior to older construction). We found everyone we worked with to be generally trustworthy and responsive. Some people that we worked with were very customer-service oriented while others were not. Overall, we are happy with our home. It looks nice and is in a great location. ... More