Pulte Homes

star-rating (2283 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 2283 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

2283 Reviews - 474 Communities

5 ★(1142)

4 ★(490)

3 ★(323)

2 ★(181)

1 ★(147)

Quality 4

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Very honest and solid workmanship

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Adam M.
  • Woodbury, MN
  • May 31, 2019

Pulte were very transparent with us throughout the process and I felt like they looked out for my interests as well as their own. The home is fantastic and we feel like we got good value. The sales rep and site foreman were both extremely professional and helpful. I couldn’t recommend them both more. ... More

star-rating Great Customer Service!!!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rhonda B.
  • Westfield, IN
  • May 30, 2019

The experience of building a townhome in Retreat on the Monon was ideal! Selection of materials is on site, and very nice quality, even the lower priced materials. The project manager was very approachable and clear on the explanations of the property. Our home was completed 2 months ahead of schedule!!! ... More

star-rating Over all good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Carlos C.
  • Santa Fe, NM
  • May 30, 2019

Check the Pultr Website it is a great help

star-rating Good value but beware fit and finish issues.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Edwin S.
  • Ann Arbor, MI
  • May 22, 2019

Pulte builds homes in a factory, but the fit and finish is done by local craftsmen. Some are very good, others are not as good. Fortunately, Pulte is very responsive to fix any issues, but the buyer must do the work of identifying and listing problems. An inspector is helpful to look for major faults, but things like painting errors require careful examination by the buyer. Do not blow that off!! ... More

star-rating Fair product for a fair price

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • David B.
  • Westfield, IN
  • May 15, 2019

Very well defined product and process. That said not a great deal of flexibility in offering and delivery which is fine if that is what you seek. They are good at what they do, and they do it again and again!

star-rating New Buyer

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Mark S.
  • North Bend, WA
  • May 15, 2019

Thank you

star-rating Pulte Homes - Pleased with Pulte Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Westfield, IN
  • May 15, 2019

Pleased with Pulte Home

star-rating Final move in

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jack B.
  • Prior Lake, MN
  • May 07, 2019

Tyler the job supervisor is great however the vendors are not. The appliance vendor is terrible. They set the refrigerator with shims instead of leveling t without telling anyone. Then they broke off a support leg without telling anyone. They came back and left the frig set 2 inches higher on one side than the other. Finally the came back with a new frig. They damaged the walls, railings and floor transition in the process. They got dirt and grease all over the doors, frig and cabinets without cleaning them up. Miserable vendor who should be fired. This is a common problem with this vendor and everyone knows about it. ... More

star-rating Great style, amazing comfort, good quality home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Marc H.
  • Buckeye, AZ
  • May 07, 2019

Quiet neighborhood, good quality homes for a decent price.

star-rating happy

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Jurgen D.
  • Babcock Ranch, FL
  • May 27, 2020

i am overall very happy with the attendance and and the way the project was organized and conducted by Pulte. this applies to all involved departments, sales design center, construction and construction supervision. schedule was ahead of time. looking forward to move in. ... More

star-rating Quality of workmanship

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Dorothy T.
  • Acworth, GA
  • May 26, 2020

Do a thorough inspection of your new home. I found a few things that need fixing. Luckily it's under warranty. Door sticking, Rattling noise in the air vent, hole on the master bathroom dry wall, hardwood floors has scratches in bedroom, hallway, kitcken, kitchen cabinet pullout drawer where stuck missing screws, front porch and back patio ceiling needs to be repainted. I loved the layout of the house. And most of all, I do like the location it is close to everything. Kroger, Publix, Walmart, Home Depot, Lowe's, Target, Sam's Club, and fast foods. ... More

star-rating My experience with Pulte and as a 1st time home buyer

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Saravanan K.
  • Novi, MI
  • April 21, 2020

Overall i like the new home and would like to thank my construction manager Mr. Aaron who did a great job in helping fix many of the issues that i pointed before handover and after handover. He took great care of us during the final inspection to explain every single detail on how to take care of my new home , maintenance contact etc. I dont have to follow-up on the issues i mention, he takes care of arranging someone to address the issues. I really like his customer centric approach. Except for the initial hiccups with purchasing (lot prices not being considered equally) and price being hiked-up. i like my home and appreciate the construction team who built the house and delivered on time. ... More

star-rating Would I buy from Pulte Homes again - You Bet!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Krishen B.
  • Sudbury, MA
  • April 11, 2020

I am very pleased to have bought a condo at Highcrest from Pulte homes. Pulte Holmes has been around for a long time and can be trusted for offering quality home and a fair market price. The process of going through the purchase, mortgage(I financed through Pulte) and closing was an extremely stress-free and pleasant experience. The only surprise perhaps was that a garage space was optional and therefore came at an additional coast - this became clear only when started discussing the pricing. Every person within the Pulte organization was very professional, and was very pleasant to work with. ... More

star-rating Pulte Homes - Love our new home, and Devin was awesome!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Jessica S.
  • Powell, OH
  • April 08, 2020

Love our new home, and Devin was awesome!

star-rating Pulte Homes - We are happy with our new home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Phil L.
  • Aubrey, TX
  • April 01, 2020

We are happy with our new home.

star-rating Beautiful and settled home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Kenneth S.
  • Spring Hill, TN
  • April 01, 2020

Keep up with the builder on updates. It is fast and fluent process.

star-rating Pulte Homes - The wood floor isn't flat and has noise.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Gang Y.
  • Novi, MI
  • February 19, 2020

The wood floor isn't flat and has noise. The garage door has big noise and a gap when I closed. The wall is a wallpaper, it's easy to off the wall.

star-rating Solid first home

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Zachary G.
  • Aubrey, TX
  • February 18, 2020

Worksmanship can be iffy, but the builders will fix anything wrong/poorly done promptly.

star-rating No major issues

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Saint Cloud, FL
  • February 18, 2020

The house is ok, no major issues. Since it’s a builder-grade, HOA-community house, the choices on some items important to us were limited, such as quality of materials and availability of finishes. The mass-production approach also doesn’t take into account end-user experience. Due to these two factors, it will require substantial rework, something we were hoping to avoid by buying a new home. Live and learn. ... More

star-rating Quality workmanship.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Robert L.
  • Vernon Hills, IL
  • February 18, 2020

Make sure you know ALL the options on your new home before you finalize your purchase.

star-rating Nice experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Rogelio B.
  • Orlando, FL
  • February 17, 2020

Very good location, good home plans and very good people to help you with the issues and needs.

star-rating Lot 82

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Barbara J.
  • Acworth, GA
  • February 14, 2020

Front office staff very responsive. Couple of response time delays, but overall very pleasant and cooperative. Not overly impressed with cleaning crew. Tucker came out personally to do a job that they should have completed. Front office staff always very pleasant and responsive. ... More

star-rating Mirehaven

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Annette G.
  • Albuquerque, NM
  • February 12, 2020

Before closing make sure all repairs/corrections have been made to your satisfaction. We had some minor issues that were still pending and were told at the final walk-thru they would be taken care of after the closing. When trying to schedule it became somewhat of a challenge. In all fairness the most crucial item did receive attention. Otherwise, we are very pleased with our new home : ) ... More

star-rating Service request after closing.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Germantown, DC
  • January 28, 2020

Did not receive a prompt response to service request. For example, when I requested adjustment to water pressure and temperature, I was initially told to call a plumber myself. Eventually, service was provided but had to make multiple contacts. Issue could have been handled more efficiently. ... More

star-rating Met or exceeded expectations

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • William C.
  • Florence, AZ
  • January 28, 2020

Pulte financial services were the best! Always in contact with UR best interests first.