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Pulte Homes Reviews in Baltimore, MD

What Baltimore Homeowners Have to Say About Pulte Homes.

Read all 17 verified reviews from homeowners that built a new home with Pulte Homes in the Baltimore area. Baltimore homeowners have rated Pulte Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.6 out of 5 stars in Baltimore Area

17 Reviews in Baltimore Area

Ratings by Category

Overall 3.6

Quality 3.4

Trustworthiness 3.8

Value 3.5

Responsiveness 3.8

Customer Reviews

excellent

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Hanover, MD

the construction is excellent and sales, property manager are very nice to work with. great place to livr

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Home

  • Benito C.
  • Verified HomeBuyer
  • January 21, 2020
  • Hanover, MD

Great buy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great homes

  • Vikram K.
  • Verified HomeBuyer
  • April 23, 2019
  • Ellicott City, MD

We are very satisfied with the quality of our home. The only thing I wasn’t very happy about is the absence of a threshold in the area between the carpet and wooden floors. I eventually had the field manager install a few for me. Without the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Christina B.
  • Verified HomeBuyer
  • January 07, 2020
  • Hanover, MD

Bobby is the best!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great people design and quality

  • Prashanth J.
  • Verified HomeBuyer
  • May 09, 2019
  • Ellicott City, MD

We had an awesome experience with Pulte from start to end. Completely satisfied with design and quality of the work. We want to say special thanks to Sales officer “Ben” to construction manager “Carl” went beyond to make sure that we were happy ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

They are organize and reliable

  • Brian R.
  • Verified HomeBuyer
  • November 17, 2019
  • Hanover, MD

Your move in will be easy and relaxing

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Pulte Homes - Not the highest quality of workmanship.

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2020
  • Hanover, MD

Not the highest quality of workmanship. Numerous places where painting was poorly done and molding not connected. Issue with flooring within two weeks of moving in.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

First time homeowner

  • Britaney M.
  • Verified HomeBuyer
  • July 14, 2020
  • Hanover, MD

My husband and I are very happy with our home purchase. We had our first leak due to a punctured drain pipe (TV mounted incorrectly) and Pulte graciously fixed it for us. I would definitely recommend.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Delays in fixiing issues

  • Stephen P.
  • Verified HomeBuyer
  • October 20, 2020
  • Hanover, MD

Delays is correcting issues discovered since Day 1. External HVAC system installed in the wrong place - was promised it would be moved before move in Day. It's not. Poorly installed HVAC system caused water leak that damage carpets. Still has ...

Total Score 4


Quality 5

Trustworthiness 3

Value 4

Responsiveness 3

Pulte Homes - Overall nice home and location.

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2020
  • Hanover, MD

Overall nice home and location. Paint job is horrid and such a disappointment. Its as if they just gave up when they got to painting.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Peeling Back the Onion and Shedding Tears

  • Francine G.
  • Verified HomeBuyer
  • October 22, 2020
  • Hanover, MD

My home buying experience with Pulte was generally a good partnership. I've been in my townhouse just about 3 months, I really like my townhome and during the first month the Pulte building team was awesome responding to requests and issues I ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Good people in the office, but horrible materials and even worse contractors

  • Megan M.
  • Verified HomeBuyer
  • December 12, 2020
  • Hanover, MD

The sales manager was great. However, the materials and the contractors that Pulte hires were horrible. The contractors were sloppy at best. We have paint on our wood floors, scratch marks in the floors where they were dragging appliances in our ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Over paid for time invested

  • Sara M.
  • Verified HomeBuyer
  • June 02, 2020
  • Hanover, MD

Pulte builds a fine house. However, their warranty folks and mortgage company make owning the house such a pain.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

My review

  • Jerry M.
  • Verified HomeBuyer
  • June 27, 2020
  • Hanover, MD

I have been in my home for approximately 3 months. There are greatly noticeable cracks and nail pops throughout the house that were visible prior to moving in. Drywall spackle on mirrors, countertops, walls, and doors I cleaned after closing on the ...

Pulte Homes responded:
Thank you for sharing this feedback as it is essential as we work to better the new home build process for our customers. We would be happy to discuss this situation with you and work to make things right. If you could please send some additional information to customersupport@pultegroup.com so our team can be in touch we would greatly appreciate it. ...

Total Score 2


Quality 2

Trustworthiness 5

Value 2

Responsiveness 5

Pulte Homes - Too many issues to detail

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Hanover, MD

Too many issues to detail

Pulte Homes responded:
We are so sorry to hear that you have issues with your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ...

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Very poor quality construction for the money they charged.

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2019
  • Ellicott City, MD

Very poor quality construction for the money they charged. Not at all satisfied with quality.

Pulte Homes responded:
We are very disappointed to hear that you aren't happy with the quality of your home. If we can assist with anything or if you would like to discuss further, we are always listening at socialcare@pultegroup.com ...

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 2

This was a horrible experience

  • Erick W.
  • Verified HomeBuyer
  • May 12, 2021
  • Hanover, MD

Pulte did a horrible job with the drywall in multiple places. It looks like the home is 20 years old instead of a new build. Pulte damaged my floors and I had to argue for over a week to get them replaced. After temporarily moving out while they ...

Pulte Homes responded:
We are so sorry to hear that you had such a negative experience and are having a hard time getting your concerns addressed. We would like to assist in escalating your concerns and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the unresolved concerns along with your address and contact information. Thank you for taking the time to leave a review. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1