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What Homeowners Have to Say About Pulte Homes in Chicago

Read the 103 homeowner reviews of Pulte Homes's new homes in the Chicago area. Chicago homeowners rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4 out of 5 stars
in the Chicago area

103 Reviews - 19 Communities

5 ★(49)

4 ★(26)

3 ★(13)

2 ★(7)

1 ★(8)

Quality 3.9

Trustworthiness 4.1

Value 3.9

Responsiveness 4

Great People to Work Work

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Steven H.
  • Lincolnshire, IL
  • May 26, 2019

Bonnie and Dylan where very good to work with and they did everything in their power to make this a wonder experience!

Very High Quality Home!! Thank You, Pulte!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jason G.
  • Woodridge, IL
  • May 15, 2019

It was a pleasure working with Pulte Homes throughout the entire home building process. The Pulte team was easy to work with, responsive to questions and very helpful. If you’re looking to build a high quality, new home, I highly recommend Pulte. The company is truly a class act. ... More

Neal’s Love Pulte

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Eric N.
  • Yorkville, IL
  • April 24, 2019

The entire team was just phenomenal and our home is perfect!

Pulte Homes - Easy to work with…very helpful

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Mary W.
  • Bolingbrook, IL
  • June 29, 2021

Easy to work with…very helpful

Responsiveness Great, Design is ok.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Woodridge, IL
  • March 29, 2021

Everyone was very responsive and the quality was great as well. The only issue is the house was not designed with the owner in mind. There are a lot of inconveniently located items that Pulte was unwilling to change prior to construction. These items severely limit space. ... More

Great Experience

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Dennis G.
  • Wheaton, IL
  • January 13, 2021

From the sale through the material selection process and through construction, everyone we dealt with at Pulte was professional, knowledgeable, responsive and a pleasure to deal with. No construction process is perfect, but the minor items (not issues) that came up were handled quickly and professionally. I am in the construction business and I am thoroughly impressed with the Pulte Team and the quality of our new home ... More

Overall excellent

Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

  • Wajid H.
  • Naperville, IL
  • September 21, 2020

Over all great experience other than few mis communication regarding contract and what was included in contract, like simple things, only one garage door opener instead of two. Building a half million house and then leaving one garage as manual without telling or informing or giving it as an option. Over all still I would say 5/5 in almost every department. More so due to interaction with Nick, he has been great help. He is straightforward and very helpful at same time. Its because of him that over all experience for me has been the best. ... More

Absolutely LOVE our Forever Pulte Home!

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Deanna S.
  • Aurora, IL
  • July 28, 2020

From start to finish, our experience building with Pulte Homes has exceeded our expectations. Karen, our sales consultant, is a dream to work with! Sweet, attentive and so responsive. We stalked our home regularly, and really got to know the crew. They worked so hard, and took great pride in building our home. Our site managers, Brandon & Anthony, kept us looped in - and excited - each step of the way. We love the flow of our Riverton model, especially the ability to convert the large dining room to a roomy 1st Floor bedroom in the future - without losing garage space or the office! We love that the Owner’s Suite is tucked away from the loft & other bedrooms. My advice to those who haven’t built new construction before: ask for a complete list of options & upgrades before you lock in your structural choices! There are items you might not have considered: insulated garage & garage doors, upgraded garage door styles, oversized/taller exterior entry door. Many are structural and need to be selected early on, before flooring & counter tops. Visit models!!! Get ideas of cabinet colors & styles, and different floor plans. Thank you, Pulte, for building a home we can’t wait to grow old in! ... More

Pulte Homes responded:
We are so pleased to hear that you have had such a wonderful experience building your new home and working with our team. Thank you for sharing your experience and we wish you many more years of joy in your community. ^AS ... More

High quality home built quickly and with care

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Alex L.
  • Woodridge, IL
  • June 02, 2020

Pulte Homes leverages their strong experience to deliver high quality homes on an expedited schedule. Construction Managers maintain a high customer focus, ensuring all customer questions and issues are resolved promptly. Highly recommend!

New homeowner

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • John C.
  • Sugar Grove, IL
  • February 19, 2020

Wonderful home. Excellent construction. Great people to work with from the Site Manager to the Sales Group

Great experience

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Christine C.
  • Bloomingdale, IL
  • February 18, 2020

The building process was exceptional. I was informed every step of the way and felt I was a part of the process rather than a bystander.

Pulte Homes - Great experience with the entire Pulte team!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Tanu S.
  • Woodridge, IL
  • May 29, 2019

Great experience with the entire Pulte team! Everyone is very responsive and helpful.

Excellent experience !!!!

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Francisco C.
  • Naperville, IL
  • September 03, 2019

Working with Nick & Anthony at Ashwood Crossing has been amazing !......extremely responsive & trustworthy.

Premium quality

Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

  • Priyanka D.
  • Hawthorn Woods, IL
  • July 31, 2019

Premium quality

Overall satisfied

Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

  • Rani A.
  • Naperville, IL
  • June 20, 2019

Just moved in 3 weeks ago, some issues came up but were addressed promptly. House looks more beautiful than envisioned.

Uptown

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Rachel W.
  • Woodridge, IL
  • May 29, 2019

Very pleased with our new home and Joe and Trevor and the team. It was a great experience!

Pulte Homes - The process was so easy we were preparing for something to go

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • South Elgin, IL
  • May 07, 2019

The process was so easy we were preparing for something to go wrong or get delayed. But we were pleasantly surprised when we closed earlier than expected. Highly recommend the Pulte Finance team too, they were awesome to work with and made it easy to understand our options. ... More

Pulte Homes - Overall good.

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Steven S.
  • Plainfield, IL
  • July 28, 2021

Overall good. Build fit and finish could be much better. Grass not properly cared for prior to closing.

Pulte Homes - Kali from the sales office was very responsive, always helpful

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • George U.
  • Vernon Hills, IL
  • July 28, 2021

Kali from the sales office was very responsive, always helpful

Pulte Homes - Great overall experience.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

  • Zeeshaan K.
  • Naperville, IL
  • February 01, 2021

Great overall experience. Construction team and Sales Agent were wonderful. Best, Zeeshaan

Our New Home Experience

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • Anonymous
  • Naperville, IL
  • June 02, 2020

Mostly satisfied under the current prevailing conditions of Lock down. Coordinating nearby inter state move has been challenging. Couldn't move for 2 months after closing. A shout out to Lori [Sales Person] and Nick [Housing Manager] for their helpful guidance during entire process. ... More

Kept me up to date and answered all questions i had.

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Anonymous
  • Naperville, IL
  • November 04, 2020

This is the only new home I ever purchased so its hard to compare them to other builders. However I felt at ease with them and believe house is well built.

Overall Good Experience

Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

  • Anonymous
  • Sugar Grove, IL
  • June 11, 2019

We had an overall good experience purchasing our home with Pulte. Throughout the process, the availability of staff was amazing and they answered our many questions. We were pleased that Pulte provides/partners with multiple services such as mortgaging and insurance. It helped make the process smooth as all of those parties can then communicate with each other. They also offered very competitive pricing in our situation. Some feedback I would give to new home buyers, especially in new construction, would definitely be to know what you want in a home, and what options are available for homes. The base structure of the home is very simple, so adding on options is almost necessary. The realtor does not know every single possible option (since there are so many), so it is definitely helpful to know what you are looking for. They have a list of available options handy, but even then, there are some options available that you can see if they can accommodate. In some cases, at least for our situation, there were items that overlapped each other and I feel like there could have been instances where we paid for two separate things, but really having one of them, covered the other (this happened a lot in the smart home aspect). Also, after moving in, there are some things where I think "oh I should have got that." But it wasn't something that was mentioned as an option, so it was hard to know everything in the beginning. The process definitely moves very fast. The craftsmanship was very good. They definitely put up a lot of quality homes, so they know what they are doing. Obviously mistakes can happen, so its important to speak up as soon as you notice an issue. I would say that there are some items that still need fixing after closing, but once you close, I feel like the responsiveness and timeliness of getting these things done definitely slows down as they are already on to the next house. ... More

Pulte Homes - Try to inspect everything

Quality 2

Trustworthiness 2

Value 4

Responsiveness 3

  • Michael S.
  • Bloomingdale, IL
  • October 28, 2020

Try to inspect everything

Project manager immediately addressed all of our concerns

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Bloomingdale, IL
  • January 06, 2021

Beautifully build homes using high quality material