Pulte Homes

star-rating (2656 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Orlando

Read the 139 homeowner reviews of Pulte Homes's new homes in the Orlando area. Orlando homeowners rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4 out of 5 stars
in the Orlando area

star-rating

139 Reviews - 22 Communities

5 ★(72)

4 ★(28)

3 ★(11)

2 ★(15)

1 ★(13)

Quality 4

Trustworthiness 4.1

Value 4

Responsiveness 4

star-rating So far so good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Glenn W.
  • Oakland, FL
  • December 19, 2019

New buyer 2 months in home. So far only minor issues. Good response to warranty issues.

star-rating I'd Still Choose You...

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marvin J.
  • Orlando, FL
  • August 07, 2019

Suffice it to say if I had to do a home purchase all over again, I'd still choose Pulte, The total buying experience was streamlined and convenient. The customer service before and after sale has been exceptional.

star-rating New Home Lot 168

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Iris D.
  • Saint Cloud, FL
  • July 22, 2020

Our home was priced much lower than the same house in Lakeshore. Neighborhood is friendly. Staff is friendly, accessible and professional. HOA takes exceedingly long to respond to an architectural request. I am on week #5. No email or call, simply an acknowledgement of receipt email. ... More

star-rating No major issues

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Saint Cloud, FL
  • February 18, 2020

The house is ok, no major issues. Since it’s a builder-grade, HOA-community house, the choices on some items important to us were limited, such as quality of materials and availability of finishes. The mass-production approach also doesn’t take into account end-user experience. Due to these two factors, it will require substantial rework, something we were hoping to avoid by buying a new home. Live and learn. ... More

star-rating Nice experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Rogelio B.
  • Orlando, FL
  • February 17, 2020

Very good location, good home plans and very good people to help you with the issues and needs.

star-rating TRUSTABLE

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Ive R.
  • Orlando, FL
  • December 11, 2019

Great houses, great materials, and an exceptional warranty.

star-rating Pulte Homes - Overall good experience, our issues have been fixed in a timely

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Caroline L.
  • Oakland, FL
  • November 06, 2019

Overall good experience, our issues have been fixed in a timely manner. Sales team was awesome

star-rating Pulte Homes - Read all the paper work before agreeing to sign with pulte mortgage

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • James B.
  • Orlando, FL
  • August 25, 2019

Read all the paper work before agreeing to sign with pulte mortgage . They say they will give you $10,000.00 toward close but not really when they are paying for stuff that is typically paid for by the seller out of said $10,000.00

star-rating Good experience would do it again.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Robert S.
  • Oakland, FL
  • July 24, 2019

Very organized streamlined process. Impressive.

star-rating Last home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • LaDale S.
  • Orlando, FL
  • July 02, 2019

I would ask to see the list of all model and features that you will add to the house paint, cabinets, flooring and other things that way you have ideal of what it will look like. Which cut down on changes.

star-rating New home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Wilfredo F.
  • Lake Mary, FL
  • May 29, 2019

Working with the project manager & sales rep. was a very good experience. They were attentive to our needs. Always patience & helpful.

star-rating Great builder

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Isabel N.
  • Winter Garden, FL
  • June 26, 2020

It was a great experience buying our house with Pulte. We had some issues, but talking with some friends that bought houses with other builders We notice that we had fewer problems and less important problems. We recommend Pulte as a builder.

star-rating Mixed Rating

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Abbie F.
  • Orlando, FL
  • April 16, 2020

Excellent field manager: his communication, honesty, hard work. Poor communication between different sales agents at Lemon Lake Office. Careful about changing structural options. Big penalty if you change your mind about ceiling height. Be very careful about incentives: Obsolete, non-energy efficient washer/dryer installed. Yet, refrigerator/freezer are fine. Poor follow-through after move-in. HOA Representative not available on closing date ( a Thursday). Finally available on the following Monday. Problems with gate entry closed at 6 PM. Awful experience with landscaping company: sprinklers on at 1 AM, spraying patio doors and furniture for 15 minutes on consecutive nights. Excellent experience with escrow/title company at closing time: especially with Susan. ... More

star-rating Ease of Buying

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Oksana P.
  • Oakland, FL
  • January 15, 2020

Pulte was there walking me thru the process of buying and truly made it stress free.

star-rating Quality of work.The garage was very untidy with rough unpainted walls .Behind the stove was not grout. the patio had small digs.There was small drops of white paint on the carpet.The laundry doors were not closing properly. Whilst the structure was proper

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Orlando, FL
  • August 08, 2019

The after sale service from the builder was super and they were reliable. Steven in particular delivered a complete house in the end.I thought all the finishing touches should have been done before closing, Mass production leads to the above problems. ... More

star-rating Builder Ron was very helpful

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Amparo S.
  • Saint Cloud, FL
  • June 26, 2019

Great experience

star-rating Pulte Homes - The position of ceiling light is not reasonable, I bought a 8-bed

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jie Z.
  • Kissimmee, FL
  • June 18, 2019

The position of ceiling light is not reasonable, I bought a 8-bed house, but there is no light above the dinning table, very strange.

star-rating Pulte Homes - The paint used is way to cheap for what you pay for.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Paul M.
  • Saint Cloud, FL
  • December 19, 2019

The paint used is way to cheap for what you pay for. You can just look at the wall the wrong way and it marks up. There should be an upgrade on the paint.

star-rating Slow warranty response

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Charles H.
  • Longwood, FL
  • September 19, 2019

Overall, we are very pleased with the home and its quality. Sales and construction process went very smoothly, however some warranty work has been slow to respond for repairs.

Pulte Homes responded:
Hi Charles! We are glad to hear you had a great experience overall. If you have outstanding repairs, please email socialcare@pultegroup.com and our team will look into the situation. ^Abby ... More

star-rating Good experience and value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Gaylen H.
  • Saint Cloud, FL
  • August 28, 2019

Very good experience from the start. Very friendly people to work with. Closed on June 14 and waiting on a couple of punch list items. Could be more responsive in this area. Overall a very positive experience.

star-rating Pretty Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Longwood, FL
  • July 27, 2019

Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home. ... More

star-rating Pulte House

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Orlando, FL
  • January 15, 2020

Quality of workmanship is mediocre. I had a contractor come to repaint the walls to my colors. At that time they found that some of the walls were not straight and had a slight bow in them. There were some other issues that were pulled out by independent survey team that found various other issues as well, most of these were addressed by the Pulte team and fixed very quickly. ... More

star-rating Quality of workmanship & materials

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Ambrose A.
  • Saint Cloud, FL
  • December 18, 2019

Even though we like the quality of workmanship in our home, the closeness to the airport should have been taken into consideration. Indoor airplane noise is bad for one's health. I believe simple things should have be done in the home to minimize/reduce this noise. I would like to know what can be done to this end. You don't want to be in bed and hear loud plane noiwe landing or taking off. How does one enjoy the courtyard? In addition, it does take a while for a technician to respond to issues and when scheduled, some do not show up. ... More

star-rating Pulte Homes - Received a brand new home that doesn't look new at all.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Juan A.
  • Orlando, FL
  • April 21, 2020

Received a brand new home that doesn't look new at all. A lot of details missing, on top of a terrible paint job on both the inside and outside of the house. Entrance to the house was never pressure washed by the time we close on the property and lets not even talk about the terrible cleaning job both inside and outside the house. Truly disappointed, and already to late! ... More

star-rating New home

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Carl B.
  • Oakland, FL
  • November 20, 2019

I was pleased with the price but the workmanship was left to be desired. There is still painting that needs to be done we need new carpets because the worked got paint on them.