Pulte Homes

star-rating (2043 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in San Jose

Read the 17 homeowner reviews of Pulte Homes's new homes in the San Jose area. San Jose homeowners rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the San Jose area

star-rating

17 Reviews - 5 Communities

5 ★(12)

4 ★(2)

3 ★(1)

2 ★(0)

1 ★(2)

Quality 4.2

Trustworthiness 4.2

Value 4.3

Responsiveness 4.2

star-rating Pulte Homes - They helped me change my keys, they are always very helpful.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yang L.
  • San Jose, CA
  • February 18, 2020

They helped me change my keys, they are always very helpful.

star-rating Good experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chenbo W.
  • San Jose, CA
  • February 13, 2020

Finally get my new home. People there are very patience and kind.

star-rating Pulte Homes - Just bought a house from this builder.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • San Jose, CA
  • January 09, 2020

Just bought a house from this builder. Ithe builder was very good. The quality of the house is excellent. The mortgage loan process was very smooth and customer service is very good too. Don’t have much complain about the new house. Compare to the other builders we bought previously, this one is one of the best so far. ... More

star-rating Pulte Homes - The sales have been really taking care of me very well!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yongzhen Q.
  • San Jose, CA
  • October 22, 2019

The sales have been really taking care of me very well! Thank you!

star-rating Pulte Homes - Great quality!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yuhang H.
  • Milpitas, CA
  • September 28, 2019

Great quality! Thanks! Maybe a bit bigger garage??

star-rating I’m very satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marina K.
  • Mountain View, CA
  • May 22, 2019

I’m happy with quality, customer service Is very good.

star-rating Pulte Homes - Worth the money

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Mountain View, CA
  • April 16, 2019

Worth the money

star-rating Pulte Homes - Nice home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Hao G.
  • Mountain View, CA
  • January 16, 2020

Nice home!

star-rating Excellent after sales support by the team.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Namita J.
  • San Jose, CA
  • January 08, 2020

Good homes . Very professional staff. We moved in last year in November and our experience has been great so far.

star-rating New home from Pulte

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • San Jose, CA
  • January 08, 2020

Home seems pretty good and well built

star-rating Pulte Hones we can trust

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Guofang L.
  • Mountain View, CA
  • January 08, 2020

People who work in Pulte are professional and responsible.

star-rating Qulity

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • San Jose, CA
  • November 07, 2019

The property has cheap quality, the ac is bad when I move in, the window is broken easily and repair speed is slow also a lot of other small issues.

star-rating Pulte Homes - There are some quality issues and hope the builder can be more

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Yongwang L.
  • San Jose, CA
  • May 15, 2019

There are some quality issues and hope the builder can be more careful about the quality.

star-rating good experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Guanchen H.
  • San Jose, CA
  • May 21, 2019

overall, it is good experience

star-rating Pulte Homes - Responsiveness to issues is slow once the deal is done.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 1

  • Vignesh A.
  • Milpitas, CA
  • June 12, 2019

Responsiveness to issues is slow once the deal is done. Wokmanship on house feels shoddy in some places attention to details is missing

Pulte Homes responded:
We're sorry our responsiveness hasn't been satisfactory and we appreciate you bringing this to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at socialcare@pultegroup.com. --Sarah ... More

star-rating My dream home turned into a nightmare

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 4

Responsiveness star-rating 1

  • Anonymous
  • San Jose, CA
  • March 03, 2020

1. Wrong type window (fixed) was installed in master bedroom which can't be opened. 2. 240V wiring was wrong which burnt my new dryer. 3. The floor is not level, 4. the concrete patio is in wrong pitch, a big pond will formed at front door in every raining day 5. Garage floor has a lot of of oil stains Issue #3, 4, 5 were reported during final walk-through. Pulte promised will fix them. Almost 3 months from close, still have not be solved. Very, very disappointed with Pulte for the built quality and service. ... More

Pulte Homes responded:
We are so sorry to hear that you have had such a negative experience that left you disappointed in us and your home. We would like to assist in any way we can and would appreciate if you could email customersupport@pultegroup.com so we can be in touch. ^Abby ... More

star-rating Terrible experience with your mortgage. Actual footage is significantly smaller than advertised

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 3

  • Wei Y.
  • Milpitas, CA
  • July 02, 2019

Very disorganized (if not a total mess) and stressful in your loan processing. Almost missed the deadline, and we had to switch program at the last minute. The actual footage is over 10% smaller than advertised.

Pulte Homes responded:
We're sorry to hear that you didn't have a good experience with our mortgage team. If you'd like to discuss this with us, please feel free to reach out at socialcare@pultegroup.com. --Sarah ... More