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What Homeowners Have to Say About Pulte Homes in Phoenix-Mesa

Read the 375 homeowner reviews of Pulte Homes's new homes in the Phoenix Mesa area. Phoenix Mesa homeowners rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Phoenix-Mesa area

375 Reviews - 15 Communities

5 ★(217)

4 ★(70)

3 ★(53)

2 ★(20)

1 ★(15)

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4

Great style, amazing comfort, good quality home.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

  • Marc H.
  • Buckeye, AZ
  • May 07, 2019

Quiet neighborhood, good quality homes for a decent price.

Pulte Homes - With the market we are dealing with right now I appreciate the

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Roxanne L.
  • Surprise, AZ
  • August 04, 2021

With the market we are dealing with right now I appreciate the communication and responses when I've sent questions.

Pulte Homes - Some subs are excellent.

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Philip T.
  • Cave Creek, AZ
  • August 04, 2021

Some subs are excellent. Others are animals. No pride in workmanship.

Pulte Homes - Overall we had good experience.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • Irfan A.
  • PEORIA, AZ
  • February 11, 2021

Overall we had good experience. What we did not enjoy was the options we got to select in design center. Pulte definitely add more options as it gives way less to choose as compared to any other builder of this scale.

Communication was excellent up through closing

Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

  • Karen W.
  • BUCKEYE, AZ
  • January 27, 2021

Working with our construction manager, Robert was great. He was kind and helpful. Once you are moved in, it seems that it takes a bit longer to get things addressed, but they get done.

Overall good quality

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • Brian G.
  • FLORENCE, AZ
  • August 12, 2020

Minor repairs needed as expected. Overall a good experience.

Great value and a beautiful home

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Cymande D.
  • FLORENCE, AZ
  • July 30, 2020

I would definitely buy and recommend Pulte to friends and family

Met or exceeded expectations

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • William C.
  • FLORENCE, AZ
  • January 28, 2020

Pulte financial services were the best! Always in contact with UR best interests first.

Good

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • David C.
  • MESA, AZ
  • November 08, 2019

Fast move in.

Pulte Homes - Pulte is a solid builder.

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Elizabeth D.
  • PHOENIX, AZ
  • October 09, 2019

Pulte is a solid builder. You need to stay engaged and make sure communication is clear. Would be great if they would be reasonable with design center pricing and options. We did very little during the process and had to spend nearly 20% of the purchase price to get a nice home. Doing quite a bit of work after we moved in because it was not possible to do with pulte during construction. ... More

Beautiful home

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • John A.
  • PEORIA, AZ
  • September 14, 2019

The quality of the home is great. It took a bit longer than we anticipated, but we are in and they made all the fixes we asked for and we are quite happy.

Happy Customer!

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • Anonymous
  • BUCKEYE, AZ
  • September 12, 2019

Very pleased with our Field Manager, he really paid attention to detail!

Pulte Homes - Very happy with our decision to build with Pulte

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

  • Isaac C.
  • PHOENIX, AZ
  • July 02, 2019

Very happy with our decision to build with Pulte

Moonlight Path

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

  • Robert F.
  • BUCKEYE, AZ
  • June 05, 2019

I would have given you five stars but there certainly some issues along the way that could have been handled differently.

Quality Home

Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

  • Anthony M.
  • Buckeye, AZ
  • May 23, 2019

Construction foreman was very helpful with our questions and concerns.

Pulte Homes - Lacking a bit in the customer service area.

Quality 5

Trustworthiness 4

Value 3

Responsiveness 4

  • John K.
  • PEORIA, AZ
  • March 10, 2021

Lacking a bit in the customer service area. Mainly after completion of the home...

Pulte Homes - During COVID we were trying to close on our house.

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Don S.
  • PEORIA, AZ
  • November 03, 2020

During COVID we were trying to close on our house. The sales team and Project manager were very helpful in making everything go smoothly

Pulte Homes - Thank you.

Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

  • Wilfredo G.
  • BUCKEYE, AZ
  • October 30, 2020

Thank you. We love our home.

Nice home, well built

Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

  • Anonymous
  • BUCKEYE, AZ
  • October 23, 2020

Slow response prior to and after purchase. Questions were sometimes ignored or took several weeks to hear back. Never heard from the field manager during the entire build.

Pulte Homes - The team did the best they could with the challenging subcontractor

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Anonymous
  • Phoenix, AZ
  • October 22, 2020

The team did the best they could with the challenging subcontractor base.

Very nice house

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Phillip L.
  • PEORIA, AZ
  • August 25, 2020

We very much like our new house

Second home with Pulte

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Michael T.
  • BUCKEYE, AZ
  • July 28, 2020

This is our second new home through Pulte. So far, we have been happy with our purchase. Pulte does a good job building. The finish has left a few flaws, but we are certain Pulte will handle. My only concern is that the neighborhood should only have so many rentals, but have noticed that atleast six rentals surrounding my home. This should not have been allowed. ... More

Pulte Homes - Have found lots of paint spots on tile floors and carpet.

Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

  • Christopher A.
  • Buckeye, AZ
  • June 25, 2020

Have found lots of paint spots on tile floors and carpet. Painters need to work cleaner especially in a finished house. Also we were told professional cleaners would get house spotless. They need to look for this type of stuff new home owners shouldn't have to do this. ... More

Pulte Homes - Nice house

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

  • Anonymous
  • Mesa, AZ
  • May 28, 2020

Nice house

Overall Decent Build. Slow to Resolve Issues

Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

  • Nicholas M.
  • BUCKEYE, AZ
  • April 10, 2020

The overall build of the home was good. The issue was in the response times to minor repairs. There was often a delay of a week or more for simple repairs like drywall fixes, painting touch-ups, etc. What REALLY makes me question Pulte is what we discovered in our house about a month after owning it. At the time we purchased the home, we didn't notice anything, however gradually over a month of ownership we noticed a growing persistent odor permeating from the ceiling. It got so bad that we had to do something about it! We thought at first it was mold but after 5 days of waiting and investigations, I was discovered that there was a DEAD CAT that had bodily fluids all over the ceiling rotting above one of our rooms! Needless to say, we have been out of our house living in a hotel for about a week while remediation takes place. Pulte has not offered any compensation for our trouble and has not considered the amount of work I had to miss to manage this process. Overall I'm disappointed with the customer service provided by Pulte ... More