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Lennar

has 3.6 out of 5 stars in Charleston Area

167 Reviews in Charleston Area

Ratings by Category

Overall 3.6

Quality 3.3

Trustworthiness 3.4

Value 3.7

Responsiveness 3.3

Customer Reviews

Lennar - Ask a lot of questions before signing a contract.

  • Katherine F.
  • Verified HomeBuyer
  • January 19, 2022
  • Charleston, SC

Ask a lot of questions before signing a contract.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - Our experience hasn’t been exceptional; however it has been a

  • Jamie B.
  • Verified HomeBuyer
  • December 08, 2021
  • Johns Island, SC

Our experience hasn’t been exceptional; however it has been a learning experience.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Not amazing, not awful.

  • Anonymous
  • Verified HomeBuyer
  • November 17, 2021
  • Johns Island, SC

Our home is beautiful and I'm grateful to be here. Having said that, there is some inflexibility with the company in general. Despite an 11-month timeframe between contract signing and closing, we weren't allowed to add a bathtub when we asked ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

The superintendent was very helpful and answered all of the questions we had.

  • Coltman F.
  • Verified HomeBuyer
  • September 23, 2021
  • Summerville, SC

The builder was great they did great work and were very helpful. But the Lennar lender was terrible they always give us the runaround they never answer the phone and when we ask questions they gave me bad answers or wrong ones. We went through ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Lennar - Lending section is lacking in many respects

  • Robert G.
  • Verified HomeBuyer
  • April 07, 2021
  • Summerville, SC

Lending section is lacking in many respects

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 4

Unfortunately we have been misled.

  • Blake S.
  • Verified HomeBuyer
  • April 03, 2020
  • Summerville, SC

We really do love our house and our home buying experience was good. We enjoyed working with Paul. Unfortunately, we just found out that they are building traditional homes with vinyl siding directly next to us. It doesn't appear to be cohesive with ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 4

Average house for premium price

  • Andrew S.
  • Verified HomeBuyer
  • January 25, 2022
  • Johns Island, SC

We did not have any say-so to pick options or make any changes to the options that Lennar chose. Construction was rushed and it showed in the quality of workmanship. We paid a premium price for an average house. Would not recommend if you want ...

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 4

Lennar - Houses are being put up really quickly and the attention to detail

  • Alyssa P.
  • Verified HomeBuyer
  • January 17, 2022
  • Mt Pleasant, SC

Houses are being put up really quickly and the attention to detail is suffering because of it. We are still waiting for repair of the landscaping that was damaged by contractors driving on our lawn, poor drainage at the end of the street which ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

New to Charleston

  • Richard S.
  • Verified HomeBuyer
  • March 24, 2020
  • Mount Pleasant, SC

Sales and our construction manager were the best I’ve ever had throughout my years. Moving from Virginia I had to adjust to the ways of the area. Some materials were at the lower end and some workers didn’t take pride with their job. Still waiting ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

Get clarification on everything!

  • Charles B.
  • Verified HomeBuyer
  • June 18, 2019
  • Johns Island, SC

Make sure you are complete informed on every detail of your home and make sure it is in writing in your contract!

Lennar responded:
Thank you for your comments, Charles. We hope you are enjoying your new home. If there is anything you would like us to review, please send an email to us at ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 3

Lennar is good at the buying experience outside of actually providing a new home feeling

  • Christopher S.
  • Verified HomeBuyer
  • December 07, 2021
  • Summerville, SC

The steps leading up to closing were great. The staff was engaged and responsive. Since closing, I have had several quality control issues with the home that have not been fixed despite being raised to Lennar for resolution. I think there is a clear ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Make sure you have a Realtor BEFORE visiting model homes!

  • Tammy C.
  • Verified HomeBuyer
  • June 08, 2021
  • Summerville, SC

Make sure you have a Realtor BEFORE visiting model homes!!

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Slow to respond to critical warranty issues

  • Koen T.
  • Verified HomeBuyer
  • April 11, 2020
  • Mount Pleasant, SC

Slow to respond to critical warranty issues Customer Service and Customer Representatives needs improvement with communication, reliability, completing jobs/repairs and ownership to resolving warranty issues.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - We love the design of our house.

  • Amy C.
  • Verified HomeBuyer
  • November 02, 2021
  • Summerville, SC

We love the design of our house. We have been in our house for several month and have noticed a lot of things that were not up to a great standard.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Need more quality control.

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Charleston, SC

Make sure you do a thorough walk through. Have all items done before you close

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 2

Workmanship and supervision by contractors

  • Edward H.
  • Verified HomeBuyer
  • September 10, 2021
  • Summerville, SC

The quality of workmanship exhibited by the "trades" who worked on our home was NOT of a level I expected from a company like Lennar. There did not appear to be adequate/consistent on site supervision/control by the subcontractors utilized in the ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

House layout is beautiful

  • Joseph N.
  • Verified HomeBuyer
  • March 31, 2021
  • Summerville, SC

Would like to have seen better material in the trim work and carpeting and better quality with the drywall. Also, they're is 0 flexibility when you come into an on process home.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Would not buy from Lennar again

  • Jason P.
  • Verified HomeBuyer
  • January 12, 2022
  • Summerville, SC

The house is very nice and overall has good craftsmanship, that said, I think it is over priced. The buying process was very painful and the sales staff disappear as soon as you are under contract. Good luck getting any issues addressed after ...

Total Score 3


Quality 4

Trustworthiness 2

Value 2

Responsiveness 1

Poor quality of construction

  • Chris P.
  • Verified HomeBuyer
  • January 05, 2022
  • Johns Island, SC

Do not expect quality when you buy from Lennar.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Poor quality of materials and workmanship

  • Linda S.
  • Verified HomeBuyer
  • June 02, 2021
  • Mt Pleasant, SC

Quality of materials and workmanship is subpar. There seems little quality control at all stages of the building process. The subcontractors did a poor job and no one called them on it or made them fix it before closing. The closing punch list ...

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 3

How many corner Lennar cuts and how bad the building materials are used. If it’s the cheapest then they use it.

  • Brett S.
  • Verified HomeBuyer
  • May 18, 2021
  • Johns Island, SC

If you want a quick build with tons of issues and half butt work? Go with Lennar! Fit and finish is embarrassingly bad. Having Lennar fix the grout in the master because the workers stained it with moody shoes. At first they weren’t going to fix but ...

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 5

Lennar - No attention to detail on the finishes of the house and low motivation

  • Thomas B.
  • Verified HomeBuyer
  • March 17, 2020
  • Goose Creek, SC

No attention to detail on the finishes of the house and low motivation to find and fix problems.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Buying a Home SHOULD be a Happy Experience

  • Jacqueline Marie B.
  • Verified HomeBuyer
  • September 22, 2021
  • Summerville, SC

The overall quality of the workmanship and warranty repairs are a joke. Dealing with the constant repairs and all too familiar "no call no shows" are a full time job. I've lost count of the number of repair tickets I submitted and I've burned ...

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Low quality of craftsmanship

  • John D.
  • Verified HomeBuyer
  • June 19, 2021
  • Mt Pleasant, SC

Let’s start off with the good. Jennifer in the sales team, was great to work with. Everything else has not been a good experience. The craftsmanship of the house is not of the quality you would expect from Lennar or any home builder. There are so ...

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - It’s a new never lived in home

  • Aaron B.
  • Verified HomeBuyer
  • June 01, 2021
  • Summerville, SC

It’s a new never lived in home

Lennar responded:
Hi Aaron, thank you for your review. We appreciate you taking the time to share your thoughts, if there is anything additional we can do please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer ...

Total Score 2


Quality 5

Trustworthiness 3

Value 5

Responsiveness 2