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Lennar

has 3.6 out of 5 stars in Charleston Area

154 Reviews in Charleston Area

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.4

Value 3.7

Responsiveness 3.3

Customer Reviews

Lennar - Would be very thorough with walk through.

  • Katie B.
  • Verified HomeBuyer
  • July 24, 2019
  • Charleston, SC

Would be very thorough with walk through.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - They should get on the level of Dragas.

  • Travis M.
  • Verified HomeBuyer
  • July 06, 2021
  • Summerville, SC

They should get on the level of Dragas.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - We have asked multiple times for help fixing our yard and have

  • Mary W.
  • Verified HomeBuyer
  • June 01, 2021
  • Summerville, SC

We have asked multiple times for help fixing our yard and have been ignored constantly. When we closed on our home we were told that if our yard needed to be re-sodded then they would take care of it since it was January when they laid it initially. ...

Total Score 4


Quality 2

Trustworthiness 5

Value 5

Responsiveness 1

Building Quality is Subpar

  • Samantha A.
  • Verified HomeBuyer
  • April 07, 2020
  • Summerville, SC

I’ve been in my home three months now and I am identifying many craftsmanship issues. The homes are produced quickly so quality is lacking.

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 4

repair issues

  • Arlene E.
  • Verified HomeBuyer
  • September 24, 2019
  • Mount Pleasant, SC

unfortunately not all the holes needed to hang the hurricane shutters were not drilled. wirering for "smart house" didn't match what AT&T require wirering for microwave oven was not connected concrete mix used in garage and front porch crumbles ...

Total Score 4


Quality 3

Trustworthiness 5

Value 2

Responsiveness 3

Lennar - We love our home, but Lennar could improve on resolving issues

  • Christen H.
  • Verified HomeBuyer
  • April 29, 2021
  • Mt Pleasant, SC

We love our home, but Lennar could improve on resolving issues in a timely manner.

Total Score 4


Quality 3

Trustworthiness 2

Value 5

Responsiveness 2

Limehouse village

  • Frederick W.
  • Verified HomeBuyer
  • May 05, 2020
  • Summerville, SC

My lamps shake and rumble loudly when my wife walks in the master bedroom horrible built no firewall in the floors to keep noise quiet

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Our project manager was great to work with and very helpful

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2021
  • Summerville, SC

Our project manager was great to work with and very helpful since we were moving in from out of state. The warranty team has been a challenge to work with. They are very dissmissive and will not answer your questions directly.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - Builder in a hurry to get property closed but no rush to fix

  • Bruce H.
  • Verified HomeBuyer
  • September 28, 2021
  • Charleston, SC

Builder in a hurry to get property closed but no rush to fix issues with home.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Lennar - The sales process was good.

  • Christina C.
  • Verified HomeBuyer
  • October 05, 2021
  • Summerville, SC

The sales process was good. The inspection, home preparedness, and construction issues, I would give an F.

Total Score 4


Quality 2

Trustworthiness 2

Value 4

Responsiveness 2

2nd Lennar purchase

  • Richard S.
  • Verified HomeBuyer
  • May 11, 2021
  • Mt Pleasant, SC

Good price. Good features. Good floor plans. Poor warranty service after move in. Still have a window that won’t lock after 4 months along with other issues. Poor workmanship.

Total Score 4


Quality 3

Trustworthiness 1

Value 5

Responsiveness 1

Lack of response to issues

  • Brittany L.
  • Verified HomeBuyer
  • August 03, 2021
  • Summerville, SC

We still have issues that have yet to be fixed since before we moved in. Getting ahold of anyone is impossible it’s like the got our money and we no longer matter

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

We were told when buying the house that the community pool and clubhouse would be built soon.5 months later they ate just starting. With temperatures in the 90,s now and no place to use a pool things are not pleasant.

  • Frank C.
  • Verified HomeBuyer
  • June 30, 2021
  • Summerville, SC

Don't believe everything that is told to you when buying a house.

Total Score 4


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Quality of work in the house is not great

  • Michael W.
  • Verified HomeBuyer
  • January 18, 2022
  • Summerville, SC

Lots of issues with drywall and paint.

Total Score 4


Quality 1

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - We still have issues that have t been fixed.

  • Michelle G.
  • Verified HomeBuyer
  • August 31, 2021
  • Mt Pleasant, SC

We still have issues that have t been fixed. We still have tape on places in our house (closing was end of April!).

Total Score 4


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - Seems the ball gets dropped from sales to builder one blames

  • Stephanie R.
  • Verified HomeBuyer
  • June 29, 2021
  • Johns Island, SC

Seems the ball gets dropped from sales to builder one blames the other when something is missed example pre-construction meeting. I was never notified. The builder blamed sales and sales blamed builder. Didn’t help me much as was all over and done ...

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Brian D.
  • Verified HomeBuyer
  • March 24, 2020
  • Summerville, SC

The roads are so narrow when the construction team comes in they block my driveway and for som reason don't park alongside the cub near the house they are building! The junk yard in the back of my house is louder than I thought it was going to be.

Total Score 3


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Quality depends on which crew constructs your new home. Differs from first floor to second floor if you have different teams or different levels of supervision.

  • Anonymous
  • Verified HomeBuyer
  • June 27, 2019
  • Ladson, SC

An element of luck as to the final of the house is involved.

Lennar responded:
We appreciate you taking the time to share your comments. Please send any concerns to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer ...

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 3

Lennar - Our experience hasn’t been exceptional; however it has been a

  • Jamie B.
  • Verified HomeBuyer
  • December 08, 2021
  • Johns Island, SC

Our experience hasn’t been exceptional; however it has been a learning experience.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Not amazing, not awful.

  • Anonymous
  • Verified HomeBuyer
  • November 17, 2021
  • Johns Island, SC

Our home is beautiful and I'm grateful to be here. Having said that, there is some inflexibility with the company in general. Despite an 11-month timeframe between contract signing and closing, we weren't allowed to add a bathtub when we asked ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

The superintendent was very helpful and answered all of the questions we had.

  • Coltman F.
  • Verified HomeBuyer
  • September 23, 2021
  • Summerville, SC

The builder was great they did great work and were very helpful. But the Lennar lender was terrible they always give us the runaround they never answer the phone and when we ask questions they gave me bad answers or wrong ones. We went through ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Lennar - Lending section is lacking in many respects

  • Robert G.
  • Verified HomeBuyer
  • April 07, 2021
  • Summerville, SC

Lending section is lacking in many respects

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 4

Unfortunately we have been misled.

  • Blake S.
  • Verified HomeBuyer
  • April 03, 2020
  • Summerville, SC

We really do love our house and our home buying experience was good. We enjoyed working with Paul. Unfortunately, we just found out that they are building traditional homes with vinyl siding directly next to us. It doesn't appear to be cohesive with ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 4

Lennar - Houses are being put up really quickly and the attention to detail

  • Alyssa P.
  • Verified HomeBuyer
  • January 17, 2022
  • Mt Pleasant, SC

Houses are being put up really quickly and the attention to detail is suffering because of it. We are still waiting for repair of the landscaping that was damaged by contractors driving on our lawn, poor drainage at the end of the street which ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

New to Charleston

  • Richard S.
  • Verified HomeBuyer
  • March 24, 2020
  • Mount Pleasant, SC

Sales and our construction manager were the best I’ve ever had throughout my years. Moving from Virginia I had to adjust to the ways of the area. Some materials were at the lower end and some workers didn’t take pride with their job. Still waiting ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2