What Homeowners Have to Say About Lennar

Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 2229 homeowner reviews to learn why they are the right team to build your new home.

3.7 out of 5 stars
in all areas

star-rating

2229 Reviews - 1259 Communities

5 ★(885)

4 ★(430)

3 ★(390)

2 ★(244)

1 ★(280)

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.6

star-rating Construction quality

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Adeel A.
  • Wimauma, FL
  • June 20, 2019

The quality of the work is terrible. The finish is horrible. Walking on the carpet is like waking on the nails. I have heard a lot about Lennar but I think now this company prefer quantity over quality. I will never buy or refer anyone to get a Lennar home. ... More

Lennar responded:
Hi Adeel, thank you for taking the time to share your feedback. We are sorry for the experience you described. If you have items you would like addressed, please send an email to us at corporatecustomercare@lennar.com so we can review. ... More

star-rating Belle Harbor

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Michael W.
  • Myrtle Beach, SC
  • June 18, 2019

Very Poor quality. House is already coming apart after 2 months.

Lennar responded:
Thank you for your comments, Michael. Will you please send any outstanding items to corporatecustomercare@lennar.com? We will be happy to review and research any items for you. ... More

star-rating Extremely poor experience

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Charlotte, NC
  • June 17, 2019

No detail to attention or considerations on how things are built - poor quality overall, lots of mistakes and defects. If you are asking for trouble and stress for life, then work with Lennar

Lennar responded:
Thank you for your comments. We are sorry to hear about your experience and will be glad to look into these items for you. Please send an email to corporatecustomercare@lennar.com with your address and any outstanding items. We will review and follow-up. ... More

star-rating Poor customer service

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Ashley R.
  • Fort Pierce, FL
  • June 12, 2019

I have completed the purchase of my home in the month of February. And every since March of 2019 I have been writing emails to leonarr about the tiles on my floor. No one has gotten back with me about resolving my issue very poor customer service on lennars behalf. Once you have completed the sale of your home if you have any issues they will not correct it they will not even get back in contact with you to try to resolve the issue. ... More

Lennar responded:
Hi Ashley, thank you for your feedback about your experience in Fort Pierce. Please send us your address and information about your concerns to corporatecustomercare@lennar.com. We will be happy to research and have someone follow-up for you. ... More

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