What Homeowners Have to Say About Lennar

Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 917 homeowner reviews to learn why they are the right team to build your new home.

3.8 out of 5 stars
in all areas

star-rating

917 Reviews - 1353 Communities

5 ★(333)

4 ★(233)

3 ★(190)

2 ★(96)

1 ★(65)

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.5

star-rating Lennar - Sales Associate was very knowledgeable, very helpful, and I could

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Daniel C.
  • Canton, GA
  • November 29, 2019

Sales Associate was very knowledgeable, very helpful, and I could rely on her for any need related to the purchase and follow-up for my new Lennar home.

star-rating Lennar - Onsite Builder - Superb Customer Care!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Durham, NC
  • October 01, 2019

Onsite Builder - Superb Customer Care!

star-rating Lennar - Great home.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Rancho Cordova, CA
  • October 01, 2019

Great home...great community

star-rating Good place for the money

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Indian Land, NC
  • September 24, 2019

The staff is helpful and attentive. As with any new build, problems arise. Problems were attended to quickly.

star-rating Very responsive to new home issues but quality of materials and construction could be better

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Tucson, AZ
  • July 25, 2019

The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate. ... More

star-rating Great sales process and customer service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Gary B.
  • Aurora, CO
  • July 11, 2019

Grant and Sou with sales were great and were very responsive to questions. Chad and Jim with customer care treat us great and are always responsive to our questions and concerns. A little disappointed with the quality of the cabinets and the wood floor is a really low quality product. Would also like to have seen more interior paint color options. ... More

star-rating Lennar - No changes and limited choices.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Frank C.
  • Goodyear, AZ
  • July 11, 2019

No changes and limited choices.

star-rating Lennar - Sells—Edward, and walkthrough/new home customer service reps,

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Michael M.
  • Homestead, FL
  • September 27, 2019

Sells—Edward, and walkthrough/new home customer service reps, Chris and Zach, were awesome!! All were beyond helpful and accommodating

star-rating Good value for the money.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Parker, CO
  • November 24, 2019

Well designed with minimal wasted space and material. Typical material quality for a mid level home. These are not custom homes but provide good value for the money. We have had very few problems to date, however our neighbor has had many problems some major. We improved some of the areas of the house to provide a more custom house, but the basic floor plan is very well designed. If this was a custom house I would have made a few changes but overall this floor plan works very well for our needs. It would be great if Lennar had a high end package that would allow you to upgrade to even higher level appliances, water heater, jetted tub, heated tile floors, and better landscaping..... but ..... this keeps construction on a very basic level that the quality can be monitored. ... More

star-rating Happy Home Owner

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Edwin B.
  • Aurora, CO
  • November 21, 2019

Mike, Mike and Chris have been great to work with. They have been prompt and responsive!!

star-rating Overall, Lennar builds a quality home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Joseph L.
  • Estero, FL
  • September 24, 2019

Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.

star-rating I’m Happy with My Choice

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • MICHAEL S.
  • Westfield, IN
  • June 19, 2019

Overall, I’m happy with my choice of Lennar. Any time I’ve had any issue, it is taken care of quickly.

star-rating Lennar Management

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Christine H.
  • Litchfield Park, AZ
  • September 24, 2019

Lennar has been very efficient in fixing any issues under the warranty.

star-rating Great Builder

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Cypress, TX
  • August 03, 2019

Bought house 5months ago Great experience We are pleased the the quality of the home and the responsiveness of the maintenance team when we call in with an issue

star-rating Lennar Silverstone - Cascata

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Laura H.
  • Parkland, FL
  • November 24, 2019

We love our Silverstone home because it meets all our needs. We did find however that there were areas for improvement especially for the upgraded features like smooth walls. The painters could have done a better job at being a little neater by cleaning up the over flow of paint at the windows etc. Altogether a great home and product, and the customer service teams both before and after the 90 days have been amazing! Our sales consultant Stacey made it such a pleasant experience as well! ... More

star-rating Lennar - It was a very satisfying experience working with Lennar in the

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anne M.
  • Williamsburg, VA
  • July 04, 2019

It was a very satisfying experience working with Lennar in the building and purchase of my home.

star-rating The help that we received during our purchase and our transaction was amazing.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Manuel J.
  • Ruskin, FL
  • June 20, 2019

Lennar staff are just outstanding and always there even after we moved in. We received follow up calls to check that everything was running smoothly in our new home.

star-rating Disgusting moth like bugs

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jon N.
  • Phoenix, AZ
  • September 24, 2019

Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!! ... More

star-rating Lennar, a solid Choice.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Whitley R.
  • Clovis, CA
  • June 27, 2019

My Lennar home made a new home purchase easy as everything is included, so you are not chasing little details and add on that cost additional dollars.....(included window treatments, appliances, flooring, tile, smart home features) The construction was on time, they provide regular weekly updates, and present the home with a detailed walk through. They have been good to their word and fixed any minor flaws that were identified and any issues I have found after they quickly addressed. I did not give them a 5 star for workmanship and material above as the exterior fencing, landscaping, are very poor quality, I expect to replace the fence in 3-5 years...... ... More

star-rating Very happy with our home, great company to work with

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Richard B.
  • Rancho Mission Viejo, CA
  • September 26, 2019

The house is well built, nicely finished and has a lot of great features. Lennar customer service is excellent to work with.

star-rating Good home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Robert M.
  • Goodyear, AZ
  • July 26, 2019

Love the floor plans and how they have change the elevations to where they don't look so cookie cutter. Like how the price you pay is what you get. All upgrades are up front and there was no other hiden fees or charges.

star-rating Lennar - Better than the average builder

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lee W.
  • Richmond, TX
  • September 25, 2019

Better than the average builder

star-rating Lennar - Nice home; alot of repairs needed to be done; Lennar was responsive;

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Durham, NC
  • October 03, 2019

Nice home; alot of repairs needed to be done; Lennar was responsive; they always tried the cheap way first but when that didn't work they always fixed it correctly.

Lennar responded:
Thank you for sharing your comments about your home. We are sorry to hear about the issues you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Very hard working builders and construction managers. Lennar home inspection guide was great. Doug.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Robert D.
  • Lancaster, NC
  • August 06, 2019

Nice home, but some touch ups required by Lennar and the owner.

star-rating Lennar - We are having a problem with the door.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Lily S.
  • Georgetown, TX
  • July 26, 2019

We are having a problem with the door. A part needs to be replaced. We had another’s visit but the part was not brought out. Still waiting. We were supposed to receive a text when they were coming. Didn’t receive a text. They came when we had to take daughter to class. ... More

star-rating My experience with purchasing a house with Lennar

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Curtis M.
  • Jacksonville, FL
  • September 24, 2019

Put yourself in your best financial health, as to having the most control over your purchasing experience, i.e., credit score, income to debt ratio. This may sound like obvious advice, but I cannot emphasize this enough. Side note, inquire with the HOA about any personal things you intend to do on your property. I've had a nightmare. ... More

star-rating Lennar - Overall we love our home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Stacey A.
  • Haslet, TX
  • October 15, 2019

Overall we love our home.

star-rating Delany Cove

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Melissa K.
  • La Marque, TX
  • September 25, 2019

I have had to have a bunch of stuff fixed or replaced since I moved in. They build these houses at a pretty good clip but a one year warranty should give all homeowners plenty of time to have any issues addressed. But Lennar is very responsive to these issues and they do follow-up in a timely matter. I hope all of the Construction Managers working at Lennar are as good as the one I had the good luck to be associated with. Andre is impeccable, friendly and knowledgeable. My customer care person also has done a good job. I do not regret my decision to purchase a Lennar home. ... More

star-rating Just OK. Some work quality, touch up work not up to par.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Ronald M.
  • Conroe, TX
  • November 24, 2019

Lawn Contractor did horrible on grass installation. To many gaps in sod when installed and not enough topsoil to allow grass and shrubs to grow properly. Have dead spots and lots of weeds. Almost break ankle each time I mow. Its like mowing a corn field. Inside finish paint peels to easily. Appears to not bond to prime coat. Even after walk through with warranty manager paint still chipping and peeling. Caulking at doors and floor have already separated in several locations. It appears the floor tile installers didn't remove adhesive in several locations. It becomes apparent after use and cleaning. Touch up painting left paint drops on floor? Did they drop clothes? Had to tighten all door knobs and toilet paper holders. Towel holders were placed above electric outlets in bathrooms. Not good locations. Noticed tile has cracked going into first bedroom. ... More

star-rating Questionable

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Moriel J.
  • Cypress, TX
  • August 06, 2019

Need to be more transparency

star-rating The construction portion of the process was good quality.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Richard S.
  • Fort Myers, FL
  • July 16, 2019

The local sales person helped in every way that she could. The middle management of the sales department sold our house out from under us with no warning even though we had sold our house, put $10,000 down and were 6 weeks before their closing date. We had to find housing and spent 4 months waiting for another house to be built. ... More

star-rating good value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Venice, FL
  • November 24, 2019

Contact person has been great

star-rating Lennar

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Veronica O.
  • Homestead, FL
  • October 04, 2019

Paint and last touches needs to improve

star-rating Beautiful designed homes with unique features and excellent quality materials

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Saint Johns, FL
  • November 24, 2019

Lennar homes are undoubtedly beautiful with first class materials. Unfortunately there is a markedly disconnect in the quality control and some workmanship. It is understandable that inevitably there will be some issues with a new home, but most of us in Dorado are in agreement that the issues we have been facing are not becoming of half million dollar homes. Many of our issues have come down to outright LACK of quality control. In one case the only thing that needed to be done to see the problem was to look up at the wall. I am very happy with the response from the team that addresses these issues, Overall I am and will be a Lennar customer for life; with just a tiny bit of effort these can be the best homes in the market! ... More

star-rating Good and reliable

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Myrtle Beach, SC
  • October 01, 2019

I needed a few extra wingnuts to put on the plywood on the windows and they were personality delivered to me.

star-rating Lennar Next Gen

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Chris H.
  • Aurora, CO
  • July 27, 2019

The people we dealt with were all very professional and extremely nice and helpful. Unfortunately we have had a few workmanship issues but the responsiveness of the warranty people has been great. Overall we had a good experience and are enjoying the new home. ... More

star-rating It is good but not great

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Tae K.
  • Houston, TX
  • July 31, 2019

Like Lennar home overall but some workmanship is not good as expected. My home was kind of one of the last homes in the community and felt like Lennar try hard to close it fast instead of taking care. After move in found out many minor issues but like the home for floor plan ... More

star-rating A good buying experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Edison L.
  • Wake Forest, NC
  • July 16, 2019

The buying experience was smooth. I would buy from Lennar again!

star-rating Minor corrections needed

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Fred C.
  • Roseville, CA
  • August 07, 2019

97% complete, example plumber came to fix the water heater and faucet , tighten the faucet and checked the water heater. After leaving the issue still needs attention, 3% not corrected.

star-rating Lovely House

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Lance W.
  • Wesley Chapel, FL
  • November 24, 2019

We have been running into some cosmetic issues which we addressed immediately especially since the warranty would expired whiting a year. After that you on your own This is a beautiful house that has mostly everything we were looking for base on our family dynamics. ... More

star-rating Nice place to live

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Venice, FL
  • November 22, 2019

The area to live in is great. Very near a brand new Publix Market & shops, many golf courses within 5 miles. The houses are very well built and priced correctly for the area.

star-rating New Condo

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Foster City, CA
  • June 27, 2019

Why the rating is four stars on three out of four areas. The reasons are that since we moved in we had problems with the plumbing and the dryer exhaust duct and now are fixed, the sliding doors not working and were repaired, and the front door lock was not functioning as intended and was replaced. Elevators not working for days without advance notice, and even after being repaired are still not trusted. Also, we bought our washer and dryer even that in Lennar advertisement they should be included in the Condo. But, in general the Condo is a high quality product and deserves five stars and we like it. ... More

star-rating Overall: Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • James P.
  • Riverview, FL
  • September 24, 2019

Lennar employees were professional. Especially John, he was always helping me out and my neighbors on Rose Petal Street. The only thing I don't like is the fact that is they built off another neighborhood, so most people close to Twin Creeks come to our neighborhood pool. A gated community would of made this place better . ... More

star-rating Cheap contractors

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Douglas K.
  • Spring, TX
  • November 07, 2019

For the most part was happy, my upgraded tile floor still looks very poorly done. Problem was not addressed properly and lennar refused to fix it properly

Lennar responded:
Hi Douglas, thank you for taking the time to share your experience. If you could please send us an email at corporatecustomercare@lennar.com with your homesite and contact information we will follow up with the management team. - Lennar Customer Care ... More

star-rating Decent experience

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Carmel, IN
  • July 11, 2019

The overall experience was good. We ran into delays but that’s expected. The sales staff was great, the customer care experience post closing has been great. The construction manager was average as he was not as detailed and peculiar as needed (thus resulting in lots of fixes afterwards). The worksmanship of the subcontractors used are average, could be better. However, any issues we’ve had since closing, they’ve addressed with no argument so that part of customer service is superb. ... More

star-rating Love my new home!

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Valerie S.
  • Raleigh, NC
  • September 24, 2019

I was very hesitant to buy a new home in a planned community but I’m very happy with my decision we chose the value of the Lennar home over a smaller home with more attention to detail however for the most part we have not been disappointed. There have been a few issues with workmanship however Lennar is insanely fast to communicate and fix any issues that have taken place which is about as good as you can get on non-custom built homes. ... More

star-rating Situations happened with the mortgage company

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Stefan D.
  • Fort Myers, FL
  • July 30, 2019

Endless issues we had with eagle home mortgage

star-rating Lennar - Very pleased.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Patrick S.
  • Riverview, FL
  • August 16, 2019

Very pleased.

star-rating Love my home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Allen B.
  • Johns Island, SC
  • November 24, 2019

Patients

star-rating Lennar - All involved were helpful and kind in the purchase of my home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Ross F.
  • Queen Creek, AZ
  • July 25, 2019

All involved were helpful and kind in the purchase of my home.

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