What Homeowners Have to Say About Lennar

Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 2230 homeowner reviews to learn why they are the right team to build your new home.

3.7 out of 5 stars
in all areas

star-rating

2230 Reviews - 1270 Communities

5 ★(885)

4 ★(431)

3 ★(390)

2 ★(244)

1 ★(280)

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.6

star-rating Great home but not worth the price

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Kimberly K.
  • Perkasie, PA
  • June 18, 2019

Our home is beautiful, but for the price we paid, for a brand new home, there have been a lot of problems. Most of these are due to trying to put up too many homes so quickly and lack of attention to detail.

Lennar responded:
Hi Kimberly, thank you for your feedback. We hope you are enjoying your beautiful new home. If there is anything outstanding, please send an email to us at corporatecustomercare@lennar.com. We will be happy to review your concerns. ... More

star-rating Should have looked at reviews before we bought

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Joliet, IL
  • June 06, 2019

Truthfully not happy with the workmanship on our new home. So many little things wrong that should have been fixed before we even did our final walkthrough. Doors with dents in them, the paint job was awful, it looks like a third grader built parts of the house. Shotty workmanship, Lennar will hire anyone to do the work. When you buy a brand new home you expect things to be NEW not already destroyed because workers are careless. ... More

Lennar responded:
Thank you for sharing your feedback about your experience. Please feel free to email us at corporatecustomercare@lennar.com with your address and contact information, along with any additional details you’d like to share so we can look into it for you. ... More

star-rating Lennar - We brought to Vincent & Joey's attention in December that the

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Jimmy M.
  • Murfreesboro, TN
  • May 26, 2020

We brought to Vincent & Joey's attention in December that the soffitt beam on the back porch is unlevel and has gaps at the column. We've submitted this issue several times along with a crack in the mortar at our dining room window. Still not happy with a driveway issue that has been addressed but not sure what else can be done. Also have submitted a new issue weeks ago pertaining to the bathroom door going into the toilet that was put on swinging in instead of out. This should have been caught early on. When leaving the toilet room you literally back your butt into the toilet paper to get the door open to get out. First thought this was a major design flaw until I went into a couple of new Chorals on our street and saw the error. Touching up paint has not been completed. We understand the coved virus has caused delays however we've completed these requests afain recently with no response...only radio silence. We have a couple of new issues, i.e front door sticking and deadbolt on backdoor is catching that we'll submit and see if any follow up occurs. ... More

Lennar responded:
Hi Jimmy, thank you for taking time to share this feedback. We would like the opportunity to follow up on these outstanding items. Please send us a message at corporatecustomercare@lennar.com with more details. - Lennar Customer Care ... More

star-rating Frustration and Disappointment Due to Lack of Attention in Certain Areas of Quality of Craftsmanship

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Daniel G.
  • Cary, NC
  • April 29, 2020

The style, floor plan and woodwork in the house are very nice. However, we have significant concerns about several major unresolved quality and workmanship issues dating back to before the home completed construction that we plan to address with Lennar directly. It is our intention to schedule a meeting with Lennar management representatives as soon as possible. We would be thrilled to hear from Lennar. ... More

star-rating Everything that glitters isn’t Gold

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 1

  • Teyahn G.
  • Hanover, MD
  • April 29, 2020

Being as though we’re a small family of 4, in our early/mid twenties, we were very excited to buy our first home! We’re on the bottom of the condos and it’s the worst! We can hear EVERY footstep from the top condo. We had to get a new garbage disposal installed two days ago (we just moved in Dec 30, 2020). We’ve noticed paint chipping on multiple walls and somewhat of a messy caulk work done in the shower. The garages are extremely small and tight. I don’t appreciate the fact that we’re not “allowed” to place the garbage and recycling bins outside. I hate the fact that neighbors complain about parking in the back, when in fact, a lot of us around here have 2 cars and should be able to park anywhere without complaints. Other than that, this home and community is great for first time home buyers (like us). ... More

star-rating Livable but it does not exceed expectations

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Maria A.
  • Fort Worth, TX
  • April 28, 2020

Finishing work is dissapointing, there is paint on the floors, scratches on doors and cabinets, a hole on the wood floor, nails sticking out of some doors, walls and carpets. Kitchen counters polish are rough.

star-rating Not really happy with what I got

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Vivek K.
  • Cary, NC
  • April 22, 2020

My Kitchen island countertop granite has crack , reached out for warranty and was told this is not warranty issue .. There is water disposing next to my driveway ..

star-rating Quality of build and attention to build details seriously lacking.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Robert P.
  • Aberdeen, MD
  • April 21, 2020

Poor drywall finishing, stained carpets, unfinished and missing caulk, appliance cosmetic damage, window openings not even close to being square making blind install difficult, basement finished building columns twisted and not squared, stained interior window, ceiling electrical light fixture loose, ... More

star-rating Mediocre

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Lancaster, SC
  • April 21, 2020

Mediocre at best.

star-rating Disappointment in Quality

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Holly Springs, GA
  • April 21, 2020

Seems the subs are very questionable. I have seen 4 homes in addition to mine that had major plumbing problems, including flooding and having to replace flooring. The plumbing contractor must be a very cheap company because the quality is not there. I worry what will happen in 1-5 years based on the issues I have seen so far. Also, landscape work has been awful and they put down dead grass and don't bother to replace it. All they care about is covering the ground. Not how it looks or fills in. ... More

star-rating Lennar - The quality of the workmanship was subpar.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Austin, TX
  • April 18, 2020

The quality of the workmanship was subpar. Some issues are too large to be resolved, like drywall texture on most walls of the house. Overall lower quality product.

star-rating Average Construction

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Kiran N.
  • Cumming, GA
  • April 17, 2020

Average Quality of workmanship & materials. Average responsiveness to issues. Construction quality not up to the mark.

star-rating Lennar - I should get reimbursed the $125 that I paid to get doors shaved

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Bebi S.
  • Winter Garden, FL
  • April 11, 2020

I should get reimbursed the $125 that I paid to get doors shaved off from the bottom. I was told that they will not do it. Then was told that they would after I paid for it.

star-rating Just OK

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Deborah B.
  • Joliet, IL
  • April 02, 2020

When things needed fixing, it took a long time to do it correctly

star-rating Be mindful of what you buy

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Hudson, FL
  • April 02, 2020

make sure all items are completed and done properly because you have a great hassle trying to get them resolved with the 'Warranty/customer service dept". Also, really check the outside of your home for slope and drainage... it has been 4 months and the drainage/slop from and between homes has yet to be properly addressed. there are times we have a small bass pond between the homes. it seems there is always something else to blame vs fixing the problem! will strongly stray away from a Lennar build again. ... More

star-rating Lennar - I was expecting better quality and customer service.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Tiberio C.
  • Doral, FL
  • April 01, 2020

I was expecting better quality and customer service. I still have issues that are taking too long to been resolved and hope some one do something about it as soon we get out of this virus situation.

star-rating Disappointed

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 2

  • Debra W.
  • Riverview, FL
  • March 31, 2020

They don’t fix things after you move in. Seems the house is cheaply made.

star-rating The house of my dream

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Octavio V.
  • Kissimmee, FL
  • March 27, 2020

Beautiful houses do not inspect or follow up contractors on the quality of their materials and finishes when delivering “the house of my dream

star-rating Great Floorplan and Concept - Lackluster and lazy craftsmanship

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Jason D.
  • Mesa, AZ
  • March 26, 2020

We love our home. We love the Next-Gen aspect. However, we have had electrical issues, cabinet doors instead of being replaced when drilled wrong, painted over and flipped around. Backyard littered with trash...not just construction materials you would expect. Interior floor a mess when we moved in with adhesive left on it. Some of the outlets look like they are puckered out of the wall. I tired of typing things... ... More

star-rating Pros& Cons

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 2

  • Anonymous
  • Vero Beach, FL
  • March 26, 2020

It is a nice neighborhood, the design & rooms in our unit are fair to good. We did have so many issuses to be addressed which took forever until Don ,the construction manager took over, then things started getting fixed, he is a good man. The HOA is Ok as of now , but once the so called resort style pool gets built , then our HOA will more then double which. is very High & Unfair. And I may add when the so called resort style pool gets built it will be a very small pool for the room that is there ,which was & is very misleading. The windows are Terrible, the condensation is overwhelming at times. I didn't buy a brand new house to put buckets on the floor so it catches the condensation running off the window sills. Also we have dead spots or zones in our home for our internet. There is NO over the stove ventilation. The driveways in the complex should have been longer because most people have two or more cars, that would have been nice. I did pay an additional $10,000 for a site upgrade which I think was much, much too high to look @a man-made so called lake. The workmanship in general was rushed, so I would rate it fair. Overall, I would give an a general rating on our home as fair to good. ... More

star-rating Ehh

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Stephanie E.
  • Parkland, FL
  • March 26, 2020

Sloppy workmanship Cheap materials

star-rating Quantity Over Quality

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Thomas B.
  • Apex, NC
  • March 25, 2020

Lennar could do better. In an effort to push out as many homes as possible, they missed the mark on quality and service. It’s unfortunate because it could be a great value, and many of the people involved want to provide a better product and experience. ... More

star-rating Know what your getting going in to minimize disappointments

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Nancy H.
  • Black Diamond, WA
  • March 24, 2020

Be sure you are totally aware of what you will get going in to avoid disappointment. Closets are outfitted cheaply with coated wire that will need to be replaced sooner than expected. Lennar placed houses without regard for privacy, butting patios and windows directly opposite one another and leaving new owners with challenges. Simple mirror image placement would have solved the issue, but there was no thought about that by Lennon. Similar lack of thoughtfulness was shown in our master bathroom design, where the door was positioned to open directly into the wall with the towel rack, result easy for Lennar inconvenient for home owner. Generally the process is get the houses up quickly but without thought! ... More

star-rating New to Charleston

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Richard S.
  • Mount Pleasant, SC
  • March 24, 2020

Sales and our construction manager were the best I’ve ever had throughout my years. Moving from Virginia I had to adjust to the ways of the area. Some materials were at the lower end and some workers didn’t take pride with their job. Still waiting for a warranty item to be fixed for a second time. ... More

star-rating Isola buying experience

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Natalie C.
  • Homestead, FL
  • March 24, 2020

We have reported several issues with workmanship, delivery was not timely and communication of change not well managed, issues reported still outstanding and not settled or fixed..

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