What Homeowners Have to Say About Lennar

Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 2230 homeowner reviews to learn why they are the right team to build your new home.

3.7 out of 5 stars
in all areas

star-rating

2230 Reviews - 1270 Communities

5 ★(885)

4 ★(431)

3 ★(390)

2 ★(244)

1 ★(280)

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.6

star-rating Landscaping needs help

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Bradley M.
  • Saint Augustine, FL
  • September 24, 2019

Tiffany from Lennar is awesome. It’s a shame she doesn’t do landscaping, because that’s why lennar gets 4 stars.

star-rating Mostly a good experience

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Nathan E.
  • Noblesville, IN
  • September 24, 2019

We love the home and the floor plan. They are very good at fixing issue's. The biggest problem is the whole house vibrates. Lennar went cheap on floor joists and braces and the slightest movements cause vibration, shaking and vibrating. We can feel the washing machine on spin cycle anywhere in the house, including the garage. Wish they would've braised the house better to deter vibration and shaking. ... More

star-rating Big Operation

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Robin C.
  • Noblesville, IN
  • September 24, 2019

Lennar seems to be everywhere around here. That being said, there are many positives to purchasing a Lennar home: attractive designs, functional and attractive interior spaces, many inclusions that are extra with other builders, nicely landscaped communities, helpful ( for the most part) staff. On the whole, Lennar homes are a good value for the price. We are happy with our new home. The down side to purchasing with such a large company is you won’t get personal attention when something goes wrong, and there are limited opportunities to customize. ... More

star-rating Good value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Richard K.
  • Williamsburg, VA
  • September 24, 2019

Kevin C is with any doubt the best contact that Lennar could have!

star-rating Lennar - The overall process was very professional and the crew from Lennar

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Mark V.
  • Richmond, TX
  • July 30, 2019

The overall process was very professional and the crew from Lennar aimed to please. Every issue that they could solve they did as quickly as they could. I would consider buying again and would also refer friends and family.

star-rating Not really impressed

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Lana W.
  • Corona, CA
  • July 30, 2019

The workmanship is on the sloppy side, for lack of a better word. I’m having to submit customer service request for too many issues that should’ve been taken care of before moving in.

star-rating great

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Nathaniel M.
  • Durham, NC
  • July 30, 2019

recommended

star-rating Great Value - Great Service - Subpar Materials and Craftsmanship

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Gambrills, MD
  • July 30, 2019

We love our new home and our new community. We've overall had a good experience with Lennar because they have been responsive to all issues and honored their warranty to the maximum. I would even say they've gone above and beyond to fix issues that have cropped up. Things happen and I realize that. My only complaint is the quality of materials used when building the home and the rushed "botched" jobs that occur as a result of poor materials and a fast paced building environment. Measure twice, cut once doesn't always apply with Lennar. We had issues with our stairs and our floors for the most part. All issues are being addressed promptly and the end result has been satisfactory thus far. However, if Lennar just slowed down and upgraded the materials used to the next level of quality then all of these service appointments could have been avoided. It's more work for the homeowner and for the builder. It reminds me of the old saying, "work smarter, not harder". Would recommend Lennar homes to a friend or family member with a few precautions. ... More

star-rating Forever Home

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Leon J.
  • Rosharon, TX
  • July 24, 2019

Nice size house and design for the price, but the craftsmanship can be a whole lot better.

star-rating Lennar - I was very satisfied with Lennar

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Allyson R.
  • Bluffdale, UT
  • July 24, 2019

I was very satisfied with Lennar

star-rating Mostly Happy

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 4

  • Mitchell W.
  • Wimauma, FL
  • July 24, 2019

We love our home but there are some issues with keeping the ponds maintained (grass around edges next to water and no fish for but control) There is also a vacant lot at the end of Passion flower that is overgrown and unsightly. I also don't like the fact that we are having to pay $5.3 million for the pool and clubhouse that was promised as our amenities when we bought our house. ... More

star-rating Owner

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 2

  • James F.
  • Saint Augustine, FL
  • July 16, 2019

Still have dead plants around the house and have not heard from the electrician regarding moving the switches

star-rating LOVE OUR NEW HOME BUT SERVICE AFTER THE SALE IS LACKING

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • Volo, IL
  • July 16, 2019

THE PURCHASING EXPERIENCE AND THE PEOPLE PRE-SALE WERE WONDERFUL. EVERYONE WAS VERY ATTENTIVE AND REACTED VERY QUICKLY TO ANY ISSUES. HOWEVER, AFTER THE SALE SUPPORT IN SOME CASES IS LACKING. THEY NEED TO FINISH THE HOMES TO COMPLETION BEFORE MOVING ON TO NEW UN-SOLD HOMES IN THE DEVELOPMENT. MOST OF THE CURRENT HOME OWNERS IN OUR DEVELOPMENT FEEL THE SAME WAY. THERE IS SUCH AN EMPHASIS ON BUILDING NEW SOLD & UNSOLD HOMES THAT FINISHING EXISTING NEW OCCUPIED HOMES IS PUT ON THE BACK BURNER. SUGGESTION......FINISH WHAT YOU STARTED BEFORE MOVING ON TO THE NEW PROJECTS. ... More

star-rating Love my home.....but.....

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Ellen D.
  • Davidson, NC
  • July 09, 2019

I do love our new home, but I must say they dropped the ball on the finish work. Scratches on wood floors, nails protruding from walls, paint on carpet, dent in tub etc. It looks like it was rushed to complete and I don’t really think the finish workers cared that it was someone’s home. The neighborhood is great and the house is solid, but a bit more concern with the finished product would be good. ... More

star-rating Overall happy with our home

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Sergio M.
  • Buckeye, AZ
  • July 09, 2019

We are overall happy with our new home, our home took about seven months to be built from the date we purchased it, and the home Is very modern and clean looking, the house is built with the latest materials in all areas, very energy efficient, LED lighting, appliances were included as well except for the washer and dryer, they are very good quality and not cheap base models, the only issue we had Word minor imperfections such as painting in very small spots, We pointed this out during our first home walk-through and some of it got fixed but some of it never was, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, (i.e door frames look like they were painted too much and started to drip then then dried that’s way, front door paint can easily tell it was touched up with a brush therefore has a different pattern in small areas) ... More

star-rating Good Home BUT bad sales

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Margate, FL
  • July 09, 2019

Positive: The follow-up of the construction manager and assistance from customer service Negative: Sales; unresponsiveness and unnecessary stress including incorrect documentation, sales price, closing experience. Took up to 5 months waiting to receive my home and even then it was at the last moment to go to closing because of missing CO. A lot of unnecessary costs could had been avoided but the stressed caused by the sales agent will NEVER be forgotten. Good construction company but expected a better experience such as K HOV. ... More

star-rating Lennar - gran Paradiso

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Michael B.
  • Venice, FL
  • July 09, 2019

Sales team (James) was very supportive and helpful, even months after the sale. Resolution of punch list items was handled slowly but very professionally and thoroughly by Lennar staff (Danna).

star-rating Lennar - For the price of the home it matches the quality.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Saint Charles, IL
  • July 04, 2019

For the price of the home it matches the quality.

star-rating From first House to firt Home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Muhammad Z.
  • Lakeville, MN
  • July 03, 2019

I was in the process of looking into my first house for last 3 years, and finally Lennar had the one that was my first Home.

star-rating Lennar - Mostly a positive experience but disappointed in craftsmanship

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Shafter, CA
  • June 27, 2019

Mostly a positive experience but disappointed in craftsmanship in some areas.

Lennar responded:
Thank you for sharing your comments. We are sorry to hear about the issues with craftsmanship in your home. Please send any items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care ... More

star-rating Lennar - Buyers should be involved in the entire building process, making

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Surprise, AZ
  • June 26, 2019

Buyers should be involved in the entire building process, making sure what they are getting suits their needs.

Lennar responded:
Thank you for sharing your feedback. Please send a message to us at corporatecustomercare@lennar.com if you have any additional comments you would like to share. – Lennar Customer Care ... More

star-rating Lennar Review

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Fernando N.
  • Woodbury, MN
  • June 25, 2019

Decent builder with great customer service. The Sales person, Robbie is superb. Issues with workmanship and commissioning. AC was not hooked up. Discovered it when it got warmer. Should never have accepted the unit from the sub.

Lennar responded:
Hi Fernando, thank you for your feedback. We are sorry for any inconvenience you experienced. Please send any outstanding items to us at corporatecustomercare@lennar.com if you would like us to follow-up for you. – Lennar Customer Care ... More

star-rating CalAtlantic did an awesome job

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Durham, NC
  • June 25, 2019

I am impressed with the workmanship, my primary home is from Lennar but my second home is way better than my primary home from Lennar.

star-rating Lennar - Have home Inspector go over your home first.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Danny B.
  • Princeton, TX
  • June 24, 2019

Have home Inspector go over your home first.

star-rating Lennar - No clearcut person to deal with during the buying experience.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • William B.
  • Vero Beach, FL
  • June 20, 2019

No clearcut person to deal with during the buying experience.

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