What Homeowners Have to Say About Lennar

Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 2230 homeowner reviews to learn why they are the right team to build your new home.

3.7 out of 5 stars
in all areas

star-rating

2230 Reviews - 1270 Communities

5 ★(885)

4 ★(431)

3 ★(390)

2 ★(244)

1 ★(280)

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.6

star-rating Good value for the money.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Parker, CO
  • November 21, 2019

Well designed with minimal wasted space and material. Typical material quality for a mid level home. These are not custom homes but provide good value for the money. We have had very few problems to date, however our neighbor has had many problems some major. We improved some of the areas of the house to provide a more custom house, but the basic floor plan is very well designed. If this was a custom house I would have made a few changes but overall this floor plan works very well for our needs. It would be great if Lennar had a high end package that would allow you to upgrade to even higher level appliances, water heater, jetted tub, heated tile floors, and better landscaping..... but ..... this keeps construction on a very basic level that the quality can be monitored. ... More

star-rating Lennar - Nice home; alot of repairs needed to be done; Lennar was responsive;

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Durham, NC
  • October 02, 2019

Nice home; alot of repairs needed to be done; Lennar was responsive; they always tried the cheap way first but when that didn't work they always fixed it correctly.

Lennar responded:
Thank you for sharing your comments about your home. We are sorry to hear about the issues you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Lennar - Onsite Builder - Superb Customer Care!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Durham, NC
  • October 01, 2019

Onsite Builder - Superb Customer Care!

star-rating Overall Happy New Homeowner

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Sherri P.
  • Folsom, CA
  • September 26, 2019

The sales team, design center and construction mangers in addition to Chris that handles the warranty are excellent and appreciate any questions or feedback we have. The quality of the materials/workmanship from the drywall company was below par. So many mistakes and problems with them after I closed. ... More

Lennar responded:
Hi Sherri, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Disgusting moth like bugs

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jon N.
  • Phoenix, AZ
  • September 24, 2019

Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!! ... More

star-rating Nice home with a few caveats

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Noblesville, IN
  • September 24, 2019

In general the home seems to be well-built, and Lennar was responsive with issues our inspector found prior to closing. The house seems to be well insulated and reasonably efficient. The garages are deceivingly small and are not very wide or will allow a full-sized truck to be parked inside (too short). The driveways are also very narrow at around 12' wide - several folks have had contractors widen their driveways after purchase. There are minor workmanship issues around the house such as walls that aren't square, trim that isn't square, troweled joints in the sidewalks that aren't square, etc. The base Whirlpool range that comes with homes has a strange grate pattern and pots are not stable when stirring contents inside. The base double ovens seem to work well. The dishwasher had an issue with the gasket but we fixed that ourselves. One of our toilets is leaking at the base, however the rest of the plumbing seems to be OK so far. The quartz counters and subway tile backspalsh in the kitchen is nice, as are the finishes in the master bathroom. ... More

star-rating Overall, Lennar builds a quality home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Joseph L.
  • Estero, FL
  • September 24, 2019

Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.

star-rating Maintenance

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Milady J.
  • Lake Worth, FL
  • September 24, 2019

After closing we had to wait several months for the items to be repaired

star-rating Good place for the money

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Indian Land, SC
  • September 24, 2019

The staff is helpful and attentive. As with any new build, problems arise. Problems were attended to quickly.

star-rating Very hard working builders and construction managers. Lennar home inspection guide was great. Doug.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Robert D.
  • Lancaster, SC
  • August 04, 2019

Nice home, but some touch ups required by Lennar and the owner.

star-rating Quality of Workmanship

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Stallings, NC
  • August 01, 2019

1. The quality of the drywall tape job in the ceiling was very visible in master bedroom, great room, and kitchen. 2. Some of the painting details was marginable. Paint shown on light fixtures, handrail and excessive paint shown on walls. (stairwell & hallway) 3. Although the garage was unfinished, there was one place the drywall tape exposed with no plaster. ... More

star-rating Very satisfied with our Lennar Home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • David M.
  • Tualatin, OR
  • July 30, 2019

We liked the fact that we did not have to choose every light, faucet, paint colors, etc. The Lennar people do an excellent job of choosing those items.

star-rating Customer care staff are very responsive!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Roseville, CA
  • July 30, 2019

Good for active residents but need to address not so active resident who have dogs. Not even a small dog park or grass in the community center for dogs to play. In my estimation about 40% of the residents have dogs. Even Millenials now love dogs :)

star-rating good

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan L.
  • Elizabeth, CO
  • July 30, 2019

our experience has been good so far they respond quickly to any issues

star-rating Subcontractors need to slow down

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • San Antonio, TX
  • July 26, 2019

The quality of work by subcontractors need to looked at very closely. Seems like they just don't care. A few things can happen here and there but at every turn, the process needs to slow down, your name is on it!!

star-rating Hot water problems

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Virgil H.
  • Roseville, CA
  • July 24, 2019

We run out of hot water every time we shower.

star-rating Very responsive to new home issues but quality of materials and construction could be better

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Tucson, AZ
  • July 24, 2019

The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate. ... More

star-rating A Good Value

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Gary M.
  • Bonita Springs, FL
  • July 19, 2019

My new Lennar Home is a good value for the money, but like almost any new home and home builder, there were a few issues with workmanship. These issues were quickly and completely resolved to my satisfaction. I would have given the overall experience 5 Stars, but the mere process of building a home precludes ANY builder getting 5 Stars. ... More

star-rating Lennar - No changes and limited choices.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Frank C.
  • Goodyear, AZ
  • July 09, 2019

No changes and limited choices.

star-rating Great sales process and customer service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Gary B.
  • Aurora, CO
  • July 09, 2019

Grant and Sou with sales were great and were very responsive to questions. Chad and Jim with customer care treat us great and are always responsive to our questions and concerns. A little disappointed with the quality of the cabinets and the wood floor is a really low quality product. Would also like to have seen more interior paint color options. ... More

star-rating Lennar - Lennar makes the home buying process very easy.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gordon P.
  • Cottage Grove, MN
  • July 09, 2019

Lennar makes the home buying process very easy.

star-rating Overall happy with our purchase

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Celeste S.
  • Lakewood Ranch, FL
  • July 09, 2019

Lennar sells a great product! Value was important and we definitely received that with our new home. As with any new home, there will be some issues that have to be addressed after purchase but Lennar’s CustomerCare team is quick to respond.

star-rating Lennar, a solid Choice.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Whitley R.
  • Clovis, CA
  • June 25, 2019

My Lennar home made a new home purchase easy as everything is included, so you are not chasing little details and add on that cost additional dollars.....(included window treatments, appliances, flooring, tile, smart home features) The construction was on time, they provide regular weekly updates, and present the home with a detailed walk through. They have been good to their word and fixed any minor flaws that were identified and any issues I have found after they quickly addressed. I did not give them a 5 star for workmanship and material above as the exterior fencing, landscaping, are very poor quality, I expect to replace the fence in 3-5 years...... ... More

star-rating New home and follow up

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Henderson, NV
  • June 19, 2019

Follow up fixes/repairs well organized and with few exceptions fixed all item.

star-rating New Home In Chandler

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anthony M.
  • Chandler, AZ
  • June 09, 2020

The staff and the people were really nice. They were very helpful and responsive to all of our questions.

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