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Lennar

has 4.1 out of 5 stars in Indianapolis Area

214 Reviews in Indianapolis Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4.1

Value 4

Responsiveness 4

Customer Reviews

Lennar - We’ve had a ton of issues since move in.

  • Anonymous
  • Verified HomeBuyer
  • August 05, 2021
  • Noblesville, IN

We’ve had a ton of issues since move in. Starting at the very day we moved in. We went and taped all the issues- then on move in the the issues weren’t fixed and the tape was still up. From there we’ve had issues with floors, doors, plants, paint, ...

Total Score 4


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Lack of attention to detail

  • Angelina G.
  • Verified HomeBuyer
  • March 31, 2021
  • Fishers, IN

We have built with Lennar before. The 1st build was a great experience without any craftsmanship issues. This time, we were not satisfied with the workmanship, and we are still experiencing HVAC issues that have yet to be resolved.

Total Score 4


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Lennar - Quality of materials and workmanship is extremely poor.

  • Thokozani M.
  • Verified HomeBuyer
  • September 17, 2021
  • New Whiteland, IN

Quality of materials and workmanship is extremely poor.

Total Score 4


Quality 1

Trustworthiness 2

Value 1

Responsiveness 1

sales person did not follow through

  • Lucinda G.
  • Verified HomeBuyer
  • March 17, 2020
  • Avon, IN

Our House title was to be titled to our Trust. The information was given to the Lennar Salesperson. We learned after our closing, that our house deed was not titled to our Trust. We were told that the Salesperson left his position, abruptly, and ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Not happy with value of the price paid

  • Gouri Sankaru G.
  • Verified HomeBuyer
  • January 19, 2022
  • Avon, IN

Quality of materials is not great compare with my first home with Lennar. I am not happy with value of the price paid.

Total Score 3


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Lennar - The sales staff at McCord Pointe are knowledgeable and helpful.

  • David S.
  • Verified HomeBuyer
  • January 12, 2022
  • McCordsville, IN

The sales staff at McCord Pointe are knowledgeable and helpful.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Personnel involved are very responsive to requests for service

  • Philip F.
  • Verified HomeBuyer
  • August 03, 2021
  • Westfield, IN

Didn't know you can't store anything above the garage in Lennar homes....at least not in our area. I was told it voids the warranty. This should not be allowed. Yard work(sodding) appears to be substandard. For 230/month, the water bill should ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Overall House Quality is Quite Good but the Driveway is Completely Unacceptable

  • Chad W.
  • Verified HomeBuyer
  • April 21, 2020
  • Noblesville, IN

My review is still incomplete at this time. The quality of the driveway is completely unacceptable and is the reason for my low rating on quality of workmanship. The driveway was poured at 26 degrees on November 13th and I believe that it froze ...

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - Some of the details of work and/or the final touch up of the

  • Anonymous
  • Verified HomeBuyer
  • October 01, 2019
  • Carmel, IN

Some of the details of work and/or the final touch up of the job needs more attention. Someone needs to check the work and be sure that it is done correctly.

Lennar responded:
Thank you for sharing this feedback about your home. Please email us the details regarding your experience to corporatecustomercare@lennar.com, so we can follow up for you. – Lennar Customer ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Worth the Wait

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2019
  • Noblesville, IN

Our house was not ready at closing. However, Lennar came back to fix the issues they promised. It just took a few follow ups. Happy with the end result.

Lennar responded:
Thank you for sharing your feedback. We are happy to hear that your items were addressed and that you are enjoying your home! – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Lennar - Covid shortages seemed to affect some of the quality.

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2021
  • Westfield, IN

Covid shortages seemed to affect some of the quality. Shortages on certain building items have shown up with the make-ups not fitting properly etc. They attempt to correct but product shortages continue and have hampered them.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - This is my 4th month we found around 29 issues as of now

  • Vamsi G.
  • Verified HomeBuyer
  • March 31, 2021
  • Fishers, IN

This is my 4th month we found around 29 issues as of now

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Incomplete

  • Peter B.
  • Verified HomeBuyer
  • April 28, 2020
  • Noblesville, IN

Responsiveness: Not Lennar's fault but we have items outstanding for repair and due to the Covid-19 crisis Lennar is not doing any in-home repairs. Hopefully when this virus thing blows over the repairs needed will be completed. Lennar continues ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Lennar - For the price.

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Bargersville, IN

For the price. The workmanship should have been perfect but small things like bowed walls and trim seams not lining up.

Lennar responded:
Thank you for your feedback. We are sorry to hear about these workmanship issues. If you could please share any additional comments with us at corporatecustomercare@lennar.com, we will review and follow up for you. - Lennar Customer ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Understanding Lennar all included and more

  • Kelvin D.
  • Verified HomeBuyer
  • July 18, 2019
  • Carmel, IN

Lennar offers an all inclusive package with stove, microwave, dishwasher and refrigerator. While this package is convenient, and appliances are name brand, they are at the very low end of the product line. It's important to understand this because ...

Lennar responded:
Hi Kelvin, thank you for sharing your feedback about your new home. We appreciate the comments about your appliances, as well as the workmanship in your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Poor management of the process

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Noblesville, IN

The framers did a very poor job and set everything behind. Multiple repairs were required to move to drywall. ”Leaner” was desperate for subs and the project manager was in over his head. Good guy, but he could not meet expectations and is no longer ...

Lennar responded:
We appreciate your feedback about your experience. We are happy that you love your home. Please send any outstanding items to us at corporatecustomercare@lennar.com and we will be glad to review them and follow-up. Thank ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - Bad experience so far.

  • Zeeshan M.
  • Verified HomeBuyer
  • January 12, 2022
  • Noblesville, IN

Bad experience so far.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - The refrigerator and dishwasher were faulty by design

  • Saad H.
  • Verified HomeBuyer
  • September 23, 2021
  • Zionsville, IN

The refrigerator and dishwasher were faulty by design

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Repairs post closing

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Danville, IN

Repairs that needed to be completed prior to the "needed" review for the sales department were priority. Details that need correction post that review certainly take a back seat. Vendors do not like accountability

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - cheap material and appliance used in home.

  • Amanpreet S.
  • Verified HomeBuyer
  • June 30, 2021
  • Greenwood, IN

cheap material and appliance used in home. not quick response to issues

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Lennar - The colors on the spec sheet are not what is actually in house.

  • Anonymous
  • Verified HomeBuyer
  • August 11, 2019
  • Fishers, IN

The colors on the spec sheet are not what is actually in house. We tried to go get more paint and more mulch to match and it what we bought, per the spec sheet, is NOT what was actually used. The exterior and interior was visible dirty when we moved ...

Lennar responded:
Thank you for sharing your feedback with us. Please contact us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Plumbing issues that may never be resolved

  • Janice B.
  • Verified HomeBuyer
  • July 19, 2019
  • Fishers, IN

Do not buy a slab. Multiple issues with drywall, paint, caulking and brick. All resolved except plumbing/sewage lines.

Lennar responded:
Hi Janice, thank you for sharing your comments about the issues in your home. We are sorry for any inconvenience you've experienced. If we can assist you with any outstanding concerns, please send a message to us at corporatecustomercare@lennar.com with the information, so we can follow-up for you. – Lennar Customer ...

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Buying experience was smooth and flexible, however quality of some of the work not pleased

  • Jennifer S.
  • Verified HomeBuyer
  • January 19, 2022
  • Indianapolis, IN

-internal paint job; our realtor even commented it was the worst new build paint job she is ever seen -Still have electrical issues -dents in doors and walls, feels like a newer apartment instead of a brand new house we get to be excited to move ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Getting in on ground floor of any community is a must in order to give

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2021
  • Westfield, IN

Be prepared to be on site daily to ensure quality workmanship and materials. Use of substandard wood products is unacceptable even if “wood is hard to get and you get what you get” attitude. They build these homes repetitively so efficiencies ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 3

Lennar - Problems with the home after move in affect the ratings.

  • William H.
  • Verified HomeBuyer
  • April 01, 2020
  • McCordsville, IN

Problems with the home after move in affect the ratings. Customer service unable to correct problems.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 1