Read the 24 homeowner reviews of Lennar's new homes in the Punta Gorda area. Punta Gorda homeowners rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
3.9 out of 5 stars
in the Punta Gorda area
24 Reviews - 15 Communities
star-rating Lennar - Upfront process of home selection and negotiation of price was
Upfront process of home selection and negotiation of price was efficient
star-rating Lennar - Great community-so happy with our purchase
Great community-so happy with our purchase
star-rating Lennar - It was a hassle free experience
It was a hassle free experience
star-rating From sales to maintenance- Lennar made this easy
We were made to feel part of the Lennar family right away and they continue to address our questions and any issues. We have been so pleased we are referring family!
star-rating Lennar - We were very pleased with our sales person who answered our questions
We were very pleased with our sales person who answered our questions very quickly. We were unable to come for a walk thru so it was virtual and we saw and had explained everything as if we were there. When we arrived 3 months later we received a refresher course. We needed no repairs or touch ups. We are very pleased.
star-rating Lennar - Great
star-rating Superior Customer Focus
Excellent product and very responsive customer care from Lennar. Unfortunately, the HOA Management by Icon hasn’t met the standard set by the Lennar team.
star-rating Great customer service
Everyone throughout the process has been very helpful and responsive and continue to be.
star-rating Love our new home
Great experience with sales and builders. Quality every step of the way.
star-rating Great homebuilder
My experience with Lennar has been a positive one. Home completed ahead of schedule. Only issue I had was anticipated early close date went beyond mortgage lock expiration but Lennar picked up fee for that.
star-rating Lennar - Not given free golf membership as promised
Not given free golf membership as promised
star-rating Very good follow up and support
Great sales support. Great warranty and service support.
star-rating How fast the home was constructed
The after-build consultants have been very responsive to our needs.
star-rating Sad warranty
House was suppose to be move in ready. They told us any issues would be addressed. (Not really). The virus only slowed things down more. It started several months before.
star-rating Shoddy workmanship
We love the space, and location the agent was great the guys that we have worked with are super helpful....but cheap paint, cheap fixtures, the granite turns dark green to black has chips in it. Faucets spit, toilets don’t flush properly, paintwork on trim peeling.
star-rating Better than most......
Lennar quality of materials and workmanship seems better than most in SWFL, but does not come up to the overall craftsmanship and attention to detail that we are accustomed to in MN. Responsiveness to issues has been excellent! “In-house” Lennar sales staff are quick to state completion dates for amenities that are inconsistent with overall construction schedules.
star-rating Love our Retirement Home, but...
We love our new home & it is great for the price oaid; however, we had lots of issues due to poor workmanship by subcontractors & everything being so rushed. We were also lied to about a few issues. Make sure anything promises that is important to you (green space behind home, etc.) is in writing, not just shown to you on a map.
Hi Larry, thank you for sharing your comments about your experience. We are sorry to hear about the difficulties you described. Please send a message to us at firstname.lastname@example.org with any outstanding items, so we can review and follow-up for you. – Lennar Customer Care ... More
star-rating The home quality is sub par for the cost.
Clearly lennar is trying to crank out as many homes as possible as quickly as possible. These homes are budget built with premium price tags
star-rating The quality of the work on the Home
Once we purchased the Home, you are no longer important. Make sure that the home they way it is supposed to be because once you move in you are on your own. You can complain as much as you want there is no urgency in fixing anything. We moved in to the Home end of June and now it is December the items we complained about prior to the move in have yet to be fixed. Get everything in writing when you purchase the Home since the Sales guy from Lennar promises a lot but delivers very little ... More
star-rating There standers are low .
Look for another builder that has higher standards.
star-rating Poor quality builder
1. Lennar Mortgage - easy to deal with, competent mortgage officer. 2. Lennar Title - titled our unit to 3 other buyers who actually purchased other units. Seems someone didn't change the unit number when preparing the titles. When we went to the tax collector's office we found out about the title issue. This prevented us from applying for our homestead exemption until it was corrected. Luckily the Lennar Title was fixed just in time. 3. Lennar sold our mortgage within 3 weeks of moving in. Our mortgage included a buy down, which was an incentive, so we would use Lennar mortgage. The buy down is for 3 years and allows use to pay a lower monthly payment with the remainder paid by Lennar. Seems no one told the company that purchased the mortgage. I sent the first payment as directed to the new Mortgage company only to get an invoice for the entire monthly mortgage payment. It took me having to go through several people and emailing of documents to prove there was a buy down. Luckily that was completed and the buy down payment was accepted just before the payment would have been late. 4. We have a small cat that we lost one night in the unit. We could hear her meow but could not find her. Finally I looked under the cabinets in the kitchen and she had gotten through a space between the kickboard and bottom of the cabinets. There was anywhere between a two and five inch gab all across the cabinets and kickboards around the kitchen, kitchen island and both bathrooms. The cabinet installer came out and put in new kickboards. The issue was solved timely. 5. Construction of the unit- very poor. It seems the construction workers are paid by the job and they rush through without really taking care that the job is done correctly. We had paint and glue on the title floors, which we were able to scrape up. That was not a big deal. The floor tiles had and some still have writing where measures were taken. Not a big deal comes up with four of nine. The electrical outlets in the second bathroom did not work. Seems the electrician crossed the wires. Was repaired timely. There was a chip in the tub from, it appears tile falling on it. Was somewhat repaired, but acceptable. It seems that there was no final inspection performed once the work was completed. 5. Plumbing. Our unit is a first floor end unit, which is Lennar's biggest condo unit in Terrace Condos. Every time our upstairs neighbors flush their toilet it sounds like Niagara falls coming down the walls. We complained to the customer service agent for Lennar and at first we were told there was nothing that could be done. There is sound proofing in the ceilings and that should control the noise. It did not and I complained again to the customer service agent, who actually got upset and asked if I wanted a plumber to come out and open the ceiling so I could see the sound proofing and I accepted her offer, however that never happened. My wife ended up sending an email to Lennar's CEO and after that we received a call from the customer service agent who offered to have Rice insulation come out to check and make sure the PVC pipes were insulated. Rice came and found none of the four inch PVC pipes were insulated, which is a code violation, so I don't know how the walls were put on without it. Rice wrapped the pipes the best they could. The walls were sealed back up and we can still hear the water, which we again reported to Lennar's customer service agent, who again got upset and told my wife we should have purchased a fourth floor condo, which we would have done except for health issues. She further stated she wasn't going to do anything more concerning the water noise. Checking with a neighbor who has the same unit they have no water noise issues. My neighbor next door has no water noise issue. The neighbor above me has the exact same issue. Lennar's construction crew did not insulate our stacked end units, which is poor. ... More
Hi John, thank you for taking the time to leave such a detailed review. We apologize for the frustrations you have experienced including the construction clean-up, title issues, and plumbing insulation. If there is anything we can do to assist, please send us a detailed email of the items at email@example.com with your contact information and we will follow up with the appropriate team. - Lennar Customer Care ... More
star-rating no comment
trust but verify
Thank you for leaving a rating and review. We would like to follow up on any issues you have experienced with your new home. If you could send us a message directly at firstname.lastname@example.org, we will have the appropriate team follow up on your experience. - Lennar Customer Care ... More
star-rating I have not moved into my new home. It has been delayed.
I can't say anything since after six months they finally started to build it.
star-rating Lennar - Lennar rushed us to close at the end of the month but the house
Lennar rushed us to close at the end of the month but the house was not ready. I gave 1 star on craftmanship because we have so many issues. Tiles are not level, trim work is poor, lumps under carpet, upstairs floor uneven, just to name a few issues.
Hi Cindy, thank you for your feedback. We are sorry to hear about the issues you are having. Please send a message to us at email@example.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care ... More
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