What Homeowners Have to Say About Lennar in Fort Myers

Read the 26 homeowner reviews of Lennar's new homes in the Fort Myers area. Fort Myers homeowners rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4 out of 5 stars
in the Fort Myers area

star-rating

26 Reviews - 21 Communities

5 ★(9)

4 ★(11)

3 ★(3)

2 ★(2)

1 ★(1)

Quality 3.9

Trustworthiness 4

Value 4

Responsiveness 3.9

star-rating Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edward R.
  • Fort Myers, FL
  • July 14, 2019

In our experience with everyone associated with Lennar Homes, we found all persons to be very helpful and professional.

star-rating New home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Eileen C.
  • Fort Myers, FL
  • July 01, 2019

I absolutely love my new home. But as new new homes there is always a few things that need to be addressed on a punch list. Once I submitted my list it was taken care of immediately! Along with follow up to make sure I was satisfied I can’t say enough about the Lennar team they are professional and show concern for any issue you have and they follow through to make things right. Best move I ever made ... More

star-rating Excellent home buying experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William S.
  • Fort Myers, FL
  • July 31, 2019

Everything went quickly and smoothly from start to finish I. The home buying process. So far I am very pleased with the quality of my new home

star-rating Lennar - Great job and above and beyond our expectations.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Fort Myers, FL
  • June 19, 2019

Great job and above and beyond our expectations.

star-rating experienced homeowner

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paul W.
  • Bonita Springs, FL
  • November 24, 2019

We have owned 9 homes all over, the Lennar choice was a very good one. Everything was planned and done nicely. The people were the best. I think the garage and driveway could have been larger as people have so much stuff now.

star-rating Lennar - So far I am enjoying being a homeowner at Castalina

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Vanessa G.
  • Fort Myers, FL
  • November 29, 2019

So far I am enjoying being a homeowner at Castalina

star-rating Lennar Homes & Service Exceptional!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kimberly M.
  • Fort Myers, FL
  • July 31, 2019

We moved from out of state and the moving process with Lennar was seamless. My hat goes off to all the Lennar Staff for exceptional service who truly care and it shows. Great experience! Thank you Lennar.

star-rating Happy Home Owner

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Roger T.
  • Fort Myers, FL
  • September 24, 2019

Sales Consultant was great to work with. Took the time to help identify the perfect floor plan for us. Process from inquiry through closing was smooth and painless. We had no significant issues, but any issues or concerns have been promptly handled. have been in our new home for three months, and are completely satisfied. ... More

star-rating A Good Value

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Gary M.
  • Bonita Springs, FL
  • July 21, 2019

My new Lennar Home is a good value for the money, but like almost any new home and home builder, there were a few issues with workmanship. These issues were quickly and completely resolved to my satisfaction. I would have given the overall experience 5 Stars, but the mere process of building a home precludes ANY builder getting 5 Stars. ... More

star-rating Improvement in allowing customers to be a part of the construction planning, and not a one-size fits all. Small items such as windows in all bathrooms and a utility tub would have been satisfactory for me.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Junie P.
  • Fort Myers, FL
  • July 19, 2019

I like the quiet and peaceful neighborhood, the lawn care, the .security guard on duty, and close to shopping.

star-rating Great experience!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Kenneth H.
  • Estero, FL
  • October 01, 2019

We had a great experience with the purchase of our home. We have not experienced any problems. We would definitely purchase another home.

star-rating Overall, Lennar builds a quality home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Joseph L.
  • Estero, FL
  • September 24, 2019

Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.

star-rating The construction portion of the process was good quality.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Richard S.
  • Fort Myers, FL
  • July 16, 2019

The local sales person helped in every way that she could. The middle management of the sales department sold our house out from under us with no warning even though we had sold our house, put $10,000 down and were 6 weeks before their closing date. We had to find housing and spent 4 months waiting for another house to be built. ... More

star-rating Situations happened with the mortgage company

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Stefan D.
  • Fort Myers, FL
  • July 30, 2019

Endless issues we had with eagle home mortgage

star-rating Good quality, good value

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Robert M.
  • Fort Myers, FL
  • October 01, 2019

Response to repairs a bit slow. Sales office excellent.

star-rating Unit 14 still has out standing issues

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Robert G.
  • Estero, FL
  • November 30, 2019

4 months after move in we still have unresolved issue. The warranty agent apparently has difficulty getting results from some sub contractors

star-rating Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Leon M.
  • Fort Myers, FL
  • July 11, 2019

Our experience was good.

star-rating Good and bad

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Steven W.
  • Bonita Springs, FL
  • December 01, 2019

Love our house and community. Some of the craftsmanship is not exactly worthy of 700K plus homes. Responsiveness to warranty issues has been very disappointing overall.

Lennar responded:
Hi Steven, thank you for taking time to share your thoughts. We apologize for the timeliness of service you have experienced. Could you please send us a note with any outstanding items to corporatecustomercare@lennar.com, so we can follow up for you? - Lennar Customer Care ... More

star-rating Somewhat satisfied

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • John L.
  • Fort Myers, FL
  • November 30, 2019

Make sure everything promised is completed. Warranty work should be submitted asap

star-rating Lennar - Punch list not finished before closing, promises made never kept.

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 1

  • Melissa B.
  • Fort Myers, FL
  • July 14, 2019

Punch list not finished before closing, promises made never kept. Appliances were stolen and replaced with stored ones that were dented and not working properly, was told that it was a “Ge” issue. Had to go to BBB to get fridge that was not working replaced less then 90 days from closing. Had to go to headquarters to get any help With having house punch list finished. ... More

Lennar responded:
Hi Melissa, thank you for sharing your comments about your experience. We are sorry to hear about the level of service you received. If we can assist you with any outstanding concerns, please send a message to us at corporatecustomercare@lennar.com with the information, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Lennar Experience

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Jeffrey K.
  • Fort Myers, FL
  • July 11, 2019

The salesperson, Stephanie Miller that we bought our home through did not make us aware of the upgrades that can be made during the purchase process. She also did not get back to us when we had questions. Chris and Dave have been exceptional in coordinating the techs to come and fix the issues in our home. ... More

Lennar responded:
Hi Jeffrey, thank you for your feedback. We are sorry to hear about your experience with your New Home Consultant, but are glad to hear that Chris and Dave have been helpful to you. Please feel free to reach out to us at corporatecustomercare@lennar.com with any additional details. We will be happy to follow-up for you. – Lennar Customer Care ... More

star-rating Lennar - No lighting ,provided, this cause the home to have electrical

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 5

  • Camilo W.
  • Fort Myers, FL
  • November 24, 2019

No lighting ,provided, this cause the home to have electrical issues that were not tested until I moved in

star-rating Disappointed

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 1

  • Tony L.
  • Bonita Springs, FL
  • June 27, 2019

The responsiveness of the Lennar team post closing has been unacceptable. This was compounded by many issues of poor quality materials and poor workmanship.

Lennar responded:
Hi Tony, thank you for your feedback. We are sorry to hear about the issues you experienced. Please send us a message with any outstanding items to corporatecustomercare@lennar.com and we will be happy to review and follow-up for you. – Lennar Customer Care ... More

star-rating Lennar fell short

Quality star-rating 4

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Anonymous
  • Fort Myers, FL
  • October 01, 2019

Sales person was outstanding. Construction manager was the big down fall. Would not fix what was promised.

Lennar responded:
Thank you for sharing your experience. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Lost trust and Customer experience with this Builder.

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Orlando B.
  • Estero, FL
  • September 24, 2019

Beginning with so much promises and still waiting for them to be fulfilled. So much stuff that is not done ✅ correctly done without care nor Quality there’s some stuff so bad that are already falling apart and we haven’t even being in the home for 5 months, starting from bad finishing job on cabinets, walls with horrible cracks, caulking and pain horribly done throughout the home, ships in shower bath floor. There’s lots of things that could being done right the first time before is given to the homeowner and run a right and good inspection, so Quality of products and workmanship they use is horrible very poor, inexperience who do not care about providing decent quality or good quality; horrible job in lots of stuff that every homeowner expects to be good quality. Builder claims top Quality, best and biggest throughout the US, but after this they prove otherwise very poor customer service, horrible materials and workmanship “very poor quality, ” Home not turn in or given to standard. ... More

Lennar responded:
Hi Orlando, thank you for sharing your comments about the quality of your home and the overall experience of dealing with these items. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Not my favorite builder.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 2

  • Anonymous
  • Bonita Springs, FL
  • July 19, 2019

Lennar builds homes fast. But without quality workmanship. Each home is u set intense pressure to build so fast lots of shortcuts and sloppy workmanship is the norm. Months after closing we are finding things that were covered up so they would close on time especially areas outside the house, like a drainage pipe covered over with sod so we had a flood. or on top of the house where vents were installed without covers and we had a leak. The fact that at closing the take $750 for future improvements does not go into the reserves to fix future hoa issues, it is pocketed by lennar. our reserves only had $2000 for a community of 200 potential homes. They also do not pay hoa fees on spec homes they have for sale again bleeding our reserves for when they leave the project and move on. Not a trustworthy builder at all. Will never buy a lennar home again. ... More

Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up on them for you. – Lennar Customer Care ... More