What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1179 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1179 Reviews - 316 Communities

5 ★(885)

4 ★(148)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Apopka, FL
  • October 07, 2019

KB does build with some quality materials like the ZIP system and the flexible water piping. However, most builders include 9foot ceilings as standard and walk in showers as standard but KB does not. Walk through was not handled as well as it could have been and the home wasn’t ready to close despite numerous reminders of outstanding items but had no choice but to close on closing date. ... More

star-rating Underwriters ZERO - Sales and Construction Mgr TEN

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Randall V.
  • San Antonio, TX
  • July 24, 2019

Underwriting ruined the whole experience because VANESSA never knew what she was doing and constantly requested duplicates or conflicting information.

star-rating KB Home - Good price homes.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Fresno, CA
  • July 25, 2019

Good price homes.

star-rating Great company

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Gary C.
  • Riverside, CA
  • June 16, 2019

Unique community to them in

star-rating KB Home - some detail fine touch needed at final stage, otherwise good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Chou H.
  • Apex, NC
  • January 17, 2019

some detail fine touch needed at final stage, otherwise good job.

star-rating KB Home better than expected

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Todd C.
  • Apex, NC
  • January 16, 2019

All individuals that I dealt with during the construction of my new KB Home were very responsive and professional. At no point during the house build did I feel that I didn't know what the status was. Our forcasted move in date was met with no delays. I was able to select the fixtures for my house from the design studio, but was disappointed in the selections available, I would have preferred some higher end fixtures. I ended up having to replace lights, shelving, etc immediately after moving in since I wanted higher quality fixtures. The workmanship and quality of the painting was sub-par with paint splattered on many places on the windows, floor and carpeting. The paint issues were caused by a lack of attention to detail and not using masking tape/drop cloths etc. All in all, I got a bit more than I expected from my KB home and am quite satisfied with the outcome. ... More

KB Home responded:
Hello, Todd, thank you for your feedback. If you have any questions about your home, please feel free to let us know at CustomerRelations@kbhome.com. We're happy to help. Enjoy your home. -- Lynn ... More

star-rating Beautiful home!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Longmont, CO
  • January 17, 2019

Sales representative was easy to work with. Our new home is beautiful!

star-rating New Home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • San Antonio, TX
  • August 13, 2019

The PM for our community has been very responsive when trouble with our home arises. Attention to detail during the building process by the builder and PM needs to improve in order to illiminate the iisseus I have experienced.

star-rating KB Homes Circuit , Milpitas CA - Stay is good so far, HOA seems very high for the provided facilities

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Abhijeet B.
  • Milpitas, CA
  • April 23, 2019

Moved to new home a month back, no issues with any plumbing, electricity points. Construction quality seems good. Lot of units are still under construction and that causes some disturbance . HOA is very high for the facilities provided. Play area for children can be made better. Few outdoor exercise equipment provided are of no real use, they could have instead provided a gym or second play area for kids. Or rather reduce HOA. ... More

star-rating How would you review us

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Angelito G.
  • Las Vegas, NV
  • March 13, 2019

Very satisfied with the customer service. Excellent price of the home.