What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1187 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1187 Reviews - 316 Communities

5 ★(889)

4 ★(151)

3 ★(70)

2 ★(49)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Helpful House Buying

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Las Vegas, NV
  • March 05, 2019

As a first time home buyer, it was a great experience all around.

star-rating You do have people that care!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Debra H.
  • Saint Johns, FL
  • January 08, 2019

Be sure and hire an inspector before signing.

KB Home responded:
Hello, Debra, thank you for your comments. If you have any questions about your home, please feel free to let us know at CustomerRelations@kbhome.com. We're happy to help. Enjoy your home. -- Lynn ... More

star-rating KB Home - Good value for the price.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Conroe, TX
  • April 04, 2019

Good value for the price.

star-rating KB Home - Great price but some of their material aren’t the best with their

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edgar Z.
  • Riverside, CA
  • February 04, 2019

Great price but some of their material aren’t the best with their comercial home building over all I’m happy

star-rating Exceeds customer satisfaction

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Stockton, CA
  • March 12, 2019

From start to finish, and even after the purchase, KB Home will be there to assist in any way. I have had great experience with them. They will do everything they can do exceed customer satisfaction.

star-rating First time home buyer

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Jamarr J.
  • Richmond, TX
  • September 03, 2019

As a first time home buyer the process was very smooth. Doug in sales was very helpful with assisting us in getting exactly what we wanted.

star-rating New townhouse

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Marc G.
  • Camarillo, CA
  • May 15, 2019

My wife and I love our townhome. The sales staff was professional, honest and helpful. The after sales staff has been helpful with a couple of minor issues and they are timely in their response. Unfortunately, we have had less than a happy experience with the KB mortgage side of the business. I will not recommend them. ... More

star-rating Great home, but..........................

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Howard G.
  • Jacksonville, FL
  • October 01, 2019

KB really needs to do a review of the landscaping subcontractors. Too many weeds in the sod, sod placed with gaps in between. It will eventually grow together, but will take a couple of growing seasons. Each home is elevated, which is good in case of flooding, but leaves a water-logged trench between the homes, after a heavy rain, which takes days to dry out due to sunlight only hitting the areas for a short time due to the zero-lot-line layout of the development. So far, I am very happy with the construction of the house. ... More

star-rating Matthew was fabulous.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rajesh D.
  • Elk Grove, CA
  • October 22, 2019

Stay in contact with your the manager at all stages of the building.

star-rating Superintendente was always available

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Humberto Jose P.
  • Jacksonville, FL
  • January 24, 2019

At first it was not a good experience with the home not being ready when originally advised, however once we moved it and we found we have issues/small imperfections in the home, the Superintended Brian was always available and came to the house to checkout what we needed. He also contacted all parties and made appointments to come fix the small issues. This made the process a bit less stressful as I have been told once you move in, the builder will Forget about you. ... More