What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1179 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1179 Reviews - 316 Communities

5 ★(885)

4 ★(148)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Easy to work with.

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Douglas C.
  • Aubrey, TX
  • June 25, 2019

Easy to work with. Process was explained clearly and given timely updates. They finished a month early which worked out great. Overall very pleased with my purchase

star-rating Overall I am happy with the house

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William N.
  • Houston, TX
  • July 01, 2019

The quality of the building materials as of the framing I saw a lot of pieces that I would have use , But they pass inspection I also saw those same pieces and other homes being built . Once in the you start to notice small things like Call king not done in some areas grout already decaying ,, window seals not even , I have been in the house 2 months still have a problem with gnats, can’t seem to get rid of them, the building manager and my want to person has definitely tried to help with the problem and I commend him for that .. Overall I am happy with the house ... More

star-rating KB Home - Great price but some of their material aren’t the best with their

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edgar Z.
  • Riverside, CA
  • February 04, 2019

Great price but some of their material aren’t the best with their comercial home building over all I’m happy

star-rating Helpful House Buying

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Las Vegas, NV
  • March 05, 2019

As a first time home buyer, it was a great experience all around.

star-rating You do have people that care!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Debra H.
  • Saint Johns, FL
  • January 08, 2019

Be sure and hire an inspector before signing.

KB Home responded:
Hello, Debra, thank you for your comments. If you have any questions about your home, please feel free to let us know at CustomerRelations@kbhome.com. We're happy to help. Enjoy your home. -- Lynn ... More

star-rating Happy, would build again

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Tammy V.
  • San Antonio, TX
  • April 23, 2019

The entire process building with KB was extremely smooth. We love the flexibility of choosing different options, changing floor plans, and adding different features to make our home unique. The only wish we had was better quality flooring/non-carpet options for the base options (carpet is pulling up and going flat after 1 month). ... More

star-rating KB Home - It was a good home buying experience.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rebecca C.
  • San Antonio, TX
  • February 06, 2019

It was a good home buying experience.

star-rating Communication

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Santa Clarita, CA
  • April 23, 2019

Process started off positive. This was our second KB home so had some knowledge of the process and what to expect. As time progressed we were offered design credits and improvements that were told could not be accommodated at the 11th hour due to materials being ordered for the house construction placed by the previous buyer that fell out of the deal. Sales staff was prompt at replies prior to construction, but questions to answers toward completion of the house began to take a few days for a reply. My suggestion would be for sales to be transparent and design and construction to tighten communication so buyers are not promised upgrades that can’t be accommodated. Overall the the experience was positive. ... More

star-rating Exceeds customer satisfaction

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Stockton, CA
  • March 12, 2019

From start to finish, and even after the purchase, KB Home will be there to assist in any way. I have had great experience with them. They will do everything they can do exceed customer satisfaction.

star-rating KB Home - Good value for the price.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Conroe, TX
  • April 04, 2019

Good value for the price.