What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1179 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1179 Reviews - 315 Communities

5 ★(885)

4 ★(148)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Great workmanship

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rashid M.
  • Sacramento, CA
  • July 09, 2019

Great workmanship

star-rating Excelente... so far !!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ibraham L.
  • Universal City, TX
  • September 10, 2019

Very happy with my new home. After moving in we have found minor details and same were noted by our Engineer, Joey and all were taken care of promptly. Very happy with the attention given on matters.

KB Home responded:
Hi Ibraham, thank you for your feedback! If ever you have any questions in the future please feel free to email CustomerRelations@kbhome.com and we will put you in touch with a representative. Enjoy your home. –Brian ... More

star-rating Great Company, but too many moving parts...

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marcus M.
  • Fresno, CA
  • August 27, 2019

KB Home met and exceeded many of my expectations. But it seems like you deal with too many different people during the process and it can get extremely confusing. I did feel as though some of my upgrades were too expensive.

KB Home responded:
Hi Marcus Anthony, thank you for this feedback on your experience. Please let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian ... More

star-rating KB Home - New home buying experience can be intimidating but you just need

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charles T.
  • Pearland, TX
  • April 24, 2019

New home buying experience can be intimidating but you just need to know what you need in your new home before you go to the studio.

star-rating Pay attention to details.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Terry G.
  • Surprise, AZ
  • May 07, 2019

The overall house is great, we have a better than quoted SEER rating, but the toilet seat won't stay up. The hinges squeak on the pantry door. It is the little things that need attention. The KB Home crew has done an impressive job in correcting all the little detail items that have shown up in our first 30 days, if the subs would have done things correctly on the first go around there would be a 5 star rating up top. ... More

star-rating KB Home - Very Good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Sacramento, CA
  • August 28, 2019

Very Good

star-rating They try hard

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Riverview, FL
  • January 18, 2019

At first they were very on top of issues, as more issues arise after living in the house it took longer and a littler hard to get things accomplished - especially the first time

star-rating KB Home - Construction Supervisor Charles did a great job at every phase

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Port Saint Lucie, FL
  • May 28, 2019

Construction Supervisor Charles did a great job at every phase and was in touch and available when I needed him.

star-rating KB Home - Better quality work in some areas

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Blaine F.
  • Jacksonville, FL
  • March 27, 2019

Better quality work in some areas

star-rating Paint

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeffery E.
  • Kingwood, TX
  • January 24, 2019

Disappointed in the quality of the interior paint. Paint splatter is on almost all 1/4 round and floors. Painters did not caulk under any door frames.