What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1179 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1179 Reviews - 315 Communities

5 ★(885)

4 ★(148)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Happy with experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • IAN K.
  • Saint Augustine, FL
  • January 18, 2019

Overall a great experience, however like any builder you will need to make sure you are keeping track of everything that is supposed to be a part of your home and checking progress regularly. Our superintendent was great and always reachable. I would purchase from KB again. ... More

star-rating Streamlined process from start to finish. A well-oiled machine.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Frank B.
  • Tucson, AZ
  • September 17, 2019

KB has got it down to a science, or rather, an art. Amazing to me how quickly everything was completed, and deadlines consistently met. Head foreman David Hartman was friendly, professional, and responsive to our concerns throughout. Minor complications were resolved in a timely manner with excellent customer service provided by Ben Heese and staff. All contractors assigned to fix items during the inspection phase were prompt and professional. Useful information was provided to us (the homeowners) to help understand how said items work. Good communication was provided throughout the process. Salesman Lee Williams was an absolute pleasure to deal with, and committed to a smooth flowing process. I would highly recommend KB Homes, especially for a first time homeowner to establish equity and build for the future. ... More

star-rating KB Home - Well Done

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Zachary B.
  • Castle Rock, CO
  • August 13, 2019

Well Done

star-rating KB Home - Fantastic service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Allen B.
  • Conroe, TX
  • July 09, 2019

Fantastic service

star-rating It’s a beautiful house!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Jacki L.
  • Lake Forest, CA
  • July 18, 2019

The purchasing process was wonderful, the sales office is great, the workmanship was a bit sloppy but they corrected upon requests. Loving our new home!

star-rating Second house we buy from KB

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Universal City, TX
  • September 04, 2019

The over all process of purchasing was good. Had some issues but they were resolved. Completed the house on a timely manner. We are happy with our house buying experience.

star-rating Overall very good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • LYDIA J.
  • Katy, TX
  • June 04, 2019

Everyone is kind and very helpful. If there are any issues, they do come and fix them (just sometimes it may take them a while to come fix it). KB Homes are very beautiful and nice. I love my new home. Thank you KB Homes.

star-rating Good purchasing experience

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Windermere L.
  • Windermere, FL
  • September 17, 2019

Good attention, materials, and quality in general.

star-rating Great Customer Service and Support Team

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Orlando, FL
  • April 16, 2019

The customer service from the sales center, design studio and all the way to the contractor in our house buying experience were very helpful and attentive. They all have been there to help and explain anything we ask for. Cant complain about the experience and service provided. ... More

star-rating Great Value and Easy Purchase

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Cuirong S.
  • Pflugerville, TX
  • April 30, 2019

Thank you