What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1181 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1181 Reviews - 317 Communities

5 ★(886)

4 ★(149)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Excellent people and very knowledgeable.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Nakul S.
  • Milpitas, CA
  • July 17, 2019

Excellent people and very knowledgeable. Great customer service end to end.

star-rating KB Home - We are satisfied with our KB home purchase.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Kingwood, TX
  • January 16, 2019

We are satisfied with our KB home purchase. The only complaint is the KBHS lender - they were not worth the incentives offered and we utilized an outside lender instead. Otherwise everything else went smoothly.

star-rating Retirement home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Keith M.
  • Winchester, CA
  • January 17, 2019

We were looking for a single-story home to retire in. We found this development and were impressed with the models. The sales team and construction supervisor invited us to take an active part in the process of home construction. We had weekly and bi-weekly meetings and did a weekly walk-through and inspection of our new homes progress. The final orientation to the features and systems was friendly and thorough. It was a wonderful experience that we never had with our other new homes. ... More

star-rating It was an excellent experience especially since our last one was so bad

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Thomas B.
  • Las Vegas, NV
  • April 24, 2019

If you are a first time buyer kB makes the process a very informative one and helps you through every phase of the build

star-rating Overall pretty good except for some things .

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Luis H.
  • Richmond, TX
  • July 02, 2019

Overall experience was good before final view of the home we paid a home inspector to inspect the house , there was some some issues with the house 1. Over was reaching higher temperatures and it read something different in the thermostat. 2. The door mobs where really bad shape . 3. Roof shingle was loose . 4. leak in the kitchen faucet everything was resolved in final walkthrough after moving in paint seems to be a little fragile door nobs where still loose they just needed to be rethigh ... More

star-rating KB Home - I have not been given the walk thru of the house.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Isaias G.
  • Manor, TX
  • December 21, 2018

I have not been given the walk thru of the house. How everything works.

KB Home responded:
Hi, Isaias, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. -- Lynn

star-rating Salesman Great! House is Great! Some of the Finishing touches not so great.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Mike S.
  • Jacksonville, FL
  • March 27, 2019

My wife and I love our new home and the location. Our salesman was wonderful, he took the time to explain everything that would be happening..guesstimating on the timeline of how fast/slow things would happen. He answered all of our questions. Our first walk thru on the house went well and what we found wrong wasn't that bad. The disappointment has been getting the problems taken care of that were pointed out prior to our move in. ... More

star-rating KB Home - Loved working with Martin and Kuellen.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jacklyn S.
  • San Antonio, TX
  • July 09, 2019

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

star-rating Happy with experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • IAN K.
  • Saint Augustine, FL
  • January 18, 2019

Overall a great experience, however like any builder you will need to make sure you are keeping track of everything that is supposed to be a part of your home and checking progress regularly. Our superintendent was great and always reachable. I would purchase from KB again. ... More

star-rating Home review

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Edwin Y.
  • Port Saint Lucie, FL
  • March 12, 2019

Our home experience with KBHome started when meeting the sales person who was professional while making us feel like personal friends. Through out the building of our home, our sales person, Kathryn kept constant contact and the construction supervisor, Charles was always available for any questions or concerns we had. We are very happy with our new home. ... More