What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1179 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1179 Reviews - 315 Communities

5 ★(885)

4 ★(148)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Sales Representatives at SKYLAR Model Home Office

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert B.
  • Chula Vista, CA
  • June 04, 2019

Outstanding KBH model home representatives. Patient and helpful.

star-rating great workmanship

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Andrew J.
  • Aubrey, TX
  • October 01, 2019

Builder and design center was wonderful

star-rating Satisfied Overall

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Austin, TX
  • July 22, 2019

We love our new KB Home. However we were a bit disappointed that the top layer of cement in the garage, porch, and back porch had to be resurfaced. The construction supervisor was able to coordinate it and it went according as planned, but it was stressful for us as we had a full garage that had to be loaded onto a U-Haul truck, parked overnight, then unloaded in the AM. Super inconvenient after having moved two weeks prior. It was due to rain supposedly, but my question was why did this foundation/cement not get inspected prior to moving to the next phase of building? Nobody saw or caught it until we moved in and I noticed our garage cement was full of chips. Would have liked to be reimbursed for the $110 U-haul rental, but didn't get much traction on that wish with KB. As mentioned we are happy with the home and happy that KB fixed the problem. ... More

star-rating Outstanding

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Aurora, CO
  • September 03, 2019

KB Home staff and work crew were phenomenal in their approach, completion and follow up! They genuinely cared for my satisfaction and took every question, concern and comment I had with patience and willingness to want to correct any concerns and follow up on anything I needed! Any other builder will have quite the shoes to fill if I ever have to move, but I hope to be in this home for a LONG time! :) ... More

star-rating Great experience from start to closing

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Cary, NC
  • April 26, 2019

Great design, excellent team from sales to mortgage, to construction. Made our experience of buying a home a smooth process.

star-rating Great :)

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Margaret K.
  • Cave Creek, AZ
  • June 18, 2019

The personnel were truly helpful. They were genuinely interested in you. They wanted you to be comfortable with your new home purchase.They were cheerful, clear, informative, and very patient. They helped above and beyond expectations. Thank you KB. ... More

star-rating I am very pleased with everything

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gerardo P.
  • Houston, TX
  • July 17, 2019

Very good

star-rating KB Home - The quality of the products and the work is excellent.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Marcelo L.
  • Jacksonville, FL
  • July 25, 2019

The quality of the products and the work is excellent.

star-rating Feel like I’m really home at last.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Johnnie G.
  • Jacksonville, FL
  • May 07, 2019

So pleased, comfortable & blessed to have our own stand alone home with garage after years of living in army quarters. Nicest, reliable people to work with - we are really home sweet home!!

star-rating KB Home - Amazing customer service and superb value for my money!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Monique M.
  • Katy, TX
  • October 02, 2019

Amazing customer service and superb value for my money!