What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1181 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1181 Reviews - 317 Communities

5 ★(886)

4 ★(149)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Another survey

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Erika G.
  • Kingwood, TX
  • April 02, 2019

Y’all rock

star-rating Philip in sales is excellent.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Claudia M.
  • Pflugerville, TX
  • April 09, 2019

He will help you all the way and will make you feel at home. The rest of the staff is super professional as well.

star-rating Covers the Bases

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Trust R.
  • Tucson, AZ
  • January 21, 2019

As a Real Estate Appraiser for 25 years I have dealt with many builders, both custom and tract, and I chose a KB home because of its quality , attention to detail and ease to work with. KB also makes it easy for a seasoned homebuyer or a first time homebuyer as they guide you through the whole process and work with all other facets of the purchase from financing to insurance and final closing. A final note: The service didn't end after the closing. Several small issues came up during and after moving in and the on site construction supervisor was easy to work with and handled them all quickly and efficiently. ... More

star-rating Excellent service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ji K.
  • Irvine, CA
  • August 27, 2019

Excellent service and sales rep sue

star-rating Best investment - Excellent quality/service/price

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Eduarado U.
  • Round Rock, TX
  • September 18, 2019

all process was very smooth from sales to close. all the staff was very profesional. Highly recomended, most of my friend were surprised with the quality of the house. House was finish almost 1 month before they commited

star-rating Happy Customer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hemanta A.
  • Fuquay Varina, NC
  • August 08, 2019

Excellent support, craftsmanship

star-rating Mario was awesome super helpful and went above and behond

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Maira c.
  • San Antonio, TX
  • January 18, 2019

Great experience, do your homework in the studio it pays off

star-rating Great overall experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marco M.
  • Katy, TX
  • July 16, 2019

Everyone assigned to my account was very diligent and would communicate any issues or delays foreseen. Very happy with my new home.

star-rating Built up to all 5’s

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Garry H.
  • San Antonio, TX
  • December 28, 2018

Just keep a list of minor/ major things needing repairs/ adjustments and it will get done !

star-rating KB Home UX

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • New Braunfels, TX
  • June 11, 2019

The UX was awesome meet some very nice people during the process. It all started with the Sales Counselors. The loan personnel is up to bat next and they are top notch. My experience with the showroom was unforgettable. The construction Superintendent help walk me through the building process. And lat but not least the loan office on the day I closed.. great all around experience. Thanks KBHe Team. ... More