What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 1181 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

1181 Reviews - 316 Communities

5 ★(886)

4 ★(149)

3 ★(70)

2 ★(48)

1 ★(28)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Great buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bernardo E.
  • New Braunfels, TX
  • September 10, 2019

The whole way through it felt like they were really taking care of our needs. We were being updated on everything and anything about the house. Good experience.

star-rating Excellent Service from Sales to Delivery

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carlos C.
  • Richmond, TX
  • July 16, 2019

We had an awesome experience with our KB Team in Richmond Texas. The sales representative, loan officer (all the team) and the superintendent builder were very active, attentive and responsive. They listened our needs and guide us through the whole process, we had a third party inspector performing a review of the property. The builder accepted and correct all the findings promptly and efficiently. Cecilio, Quint and Jeremy thank you very much for an awesome service my wife and I are very happy with the the process and with your performance. Kind Regards ... More

star-rating KB Homes Rocks!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sam B.
  • Riverside, CA
  • January 24, 2019

Just moved into my new home about 2 months ago. I figured I would be spending the next 6 months "finishing" the house (I.e, fixing al the little things missed) but the KB client care team has been calling, stopping by, and doing everything to make sure the house is to my satisfaction. Very positive experience. ... More

star-rating First class experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John N.
  • Riverside, CA
  • March 28, 2019

Thanks for all the follow through to make this home our home! KB staff provide professionalism from the time you enter their door. Everything was on schedule and there was great communication to close the escrow in one month with follow up visits and calls. No issues, love the neighborhood and love the home! ... More

star-rating excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Can X.
  • Riverside, CA
  • July 31, 2019

excellent services

star-rating Amazing experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Riverside, CA
  • September 24, 2019

Great people to work with!

star-rating As a band of employees great, as a builder would not work with again.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ashley P.
  • Riverview, FL
  • April 09, 2019

As a band of employees great, as a builder would not work with again.

star-rating KB Home - 5 stars are for Jim and Steve.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Barnadine B.
  • Riverview, FL
  • March 22, 2019

5 stars are for Jim and Steve... Your trades aren’t the best pay more money for trades get a better house built. KB Builds the home trades build your reputation

star-rating New home owners

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lajonee J.
  • Riverview, FL
  • July 16, 2019

Everything went smoothly. Very pleased with every staff member we came in contact with.

star-rating Wonderful experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joanne M.
  • Riverview, FL
  • August 13, 2019

We were fortunate enough to drive in the community and enter the sales office. By the time we left we had put a contract in on a home that we wanted. KB Home had the floor plan that met our wants, a sales counselor that was very helpful throughout the entire building construction as well as a Construction Supervisor that also kept us informed on the progress. These two men are fantastic. The woman at the design center was so helpful so with these three people we are now enjoying the home we dreamed of. You can't go wrong with KB Home! ... More