What Homeowners Have to Say About KB Home in Raleigh-Durham-Chapel Hill

Read the 14 homeowner reviews of KB Home's new homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.2 out of 5 stars
in the Raleigh-Durham-Chapel Hill area

star-rating

14 Reviews - 6 Communities

5 ★(7)

4 ★(5)

3 ★(0)

2 ★(1)

1 ★(1)

Quality 4

Trustworthiness 4.2

Value 4

Responsiveness 4.5

star-rating KB Home - My experience with purchasing my home was very good and fast

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jacqueline P.
  • Cary, NC
  • April 23, 2019

My experience with purchasing my home was very good and fast paced, they had the design I wanted and even had upgraded options. The house was already built and ready to move in to and had everything I needed. The final inspection of the house was quick and my final move in was easy. The quality of my new home is excellent and brand new with all modern designs, it’s also a great location near parks and shopping centers. The builders team were very accommodating and fixed any problems I had almost immediately or in a timely manner. I had a great experience finding and purchasing this home, the builders were very accommodating to what I wanted and finished the job with great care and quality. ... More

star-rating KB Home - All the staff was very friendly and helpful through the entire

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jared M.
  • Fuquay Varina, NC
  • June 11, 2019

All the staff was very friendly and helpful through the entire process.

star-rating Pleasant experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Fuquay Varina, NC
  • January 17, 2019

Purchasing a home is a stressful experience, at best. KB Homes did everything they could to make it less stressful. Even after moving in, they continue to be helpful.

star-rating Great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Desiree G.
  • Fuquay Varina, NC
  • April 07, 2019

I am first time buyer and I am so happy that I went with KB. They explained everything to me in detail, even when I asked two or three times. Each person from the KB team that I worked with was efficient, helpful, kind, hard-working and I could go on! The difference I felt with KB to other builders is night and day. I felt like they truly cared that I was happy and I don't know what more you could want from a company. I couldn't imagine building with anyone else and inam glad I didn't have to. I would recommend KB to anyone who wants a wonderful experience building a home. ... More

star-rating Great new home with all we were looking for

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Frank M.
  • Fuquay Varina, NC
  • June 07, 2019

We were looking for a smaller one floor home, a smaller yard and a neighborhood pool with affordable HOA fees, we found it in our new KB home.

star-rating Great experience from start to closing

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Cary, NC
  • April 26, 2019

Great design, excellent team from sales to mortgage, to construction. Made our experience of buying a home a smooth process.

star-rating Buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • David P.
  • Fuquay Varina, NC
  • July 09, 2019

KB Homes strives to satisfy the home buyer at every turn. Prompt response to any and all questions, provides appropriate guidance on options, taking the time to fully explain all details including warranties and who to call for assistance if needed.

star-rating KB Home better than expected

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Todd C.
  • Apex, NC
  • January 16, 2019

All individuals that I dealt with during the construction of my new KB Home were very responsive and professional. At no point during the house build did I feel that I didn't know what the status was. Our forcasted move in date was met with no delays. I was able to select the fixtures for my house from the design studio, but was disappointed in the selections available, I would have preferred some higher end fixtures. I ended up having to replace lights, shelving, etc immediately after moving in since I wanted higher quality fixtures. The workmanship and quality of the painting was sub-par with paint splattered on many places on the windows, floor and carpeting. The paint issues were caused by a lack of attention to detail and not using masking tape/drop cloths etc. All in all, I got a bit more than I expected from my KB home and am quite satisfied with the outcome. ... More

KB Home responded:
Hello, Todd, thank you for your feedback. If you have any questions about your home, please feel free to let us know at CustomerRelations@kbhome.com. We're happy to help. Enjoy your home. -- Lynn ... More

star-rating KB Home - some detail fine touch needed at final stage, otherwise good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Chou Shu-Cheng H.
  • Apex, NC
  • January 17, 2019

some detail fine touch needed at final stage, otherwise good job.

star-rating Satisfied

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Min H.
  • Apex, NC
  • January 17, 2019

Satisfied about most things except lawn. There are some damages of my backyard lawn next to the lot under construction.