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What Homeowners Have to Say About KB Home in San Jose

Read the 92 homeowner reviews of KB Home's new homes in the San Jose area. San Jose homeowners rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the San Jose area

92 Reviews - 5 Communities

5 ★(69)

4 ★(10)

3 ★(7)

2 ★(4)

1 ★(2)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.6

Fantastic all around

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • August 26, 2020

Could not be happier with our KB home. Great support team, good quality and value home. Only wish we could afford another one!

Extremely satisfied!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • August 26, 2020

KB team was fantastic every step of our home purchase. Good quality home!

home quality

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Shan J.
  • San Jose, CA
  • July 14, 2020

Glad to get the new home with the good quality

Smooth home buying experience, a first time home buyer!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kejul P.
  • Milpitas, CA
  • May 12, 2020

Smooth home buying experience, a first time home buyer! The sales team was very responsive and the KBHome loan agents guided us and communicated properly to get the loan closed fast.

Refreshing experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kofi A.
  • San Jose, CA
  • May 06, 2020

My wife and I purchased our first home from KB homes. We were very happy with the professionalism of the team, the quality of the construction materials and finishing. The sales and service staff went above and beyond to ensure we closed escrow on time and all our questions addressed. ... More

Love our new home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Christopher J.
  • San Jose, CA
  • April 25, 2020

I would first like to thank Duc who was our sales agent who introduced us to our beautiful home and view. We had no idea what to expect when we first visited KB homes in Communication Hill, but when he walked us through the model homes we immediately fell in love. We were fortunate enough to get a place with a view and have everything completed before the SIP. Mike our Service Manager has also been great. Even though we have not completed our 30 day touchups due to the pandemic he has responsibly followed up with me to ensure that everything that we want done will be delivered as soon as they are able to go back to work. Appreciate you KB Homes for your great customer service. ... More

So happy!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Emad A.
  • San Jose, CA
  • April 24, 2020

Everyone was very helpful every step of the way! They made us feel comfortable and confident to buy our first ever home. We also loved our housewarming gift basket! :)

Excellent job

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sunny L.
  • San Jose, CA
  • April 22, 2020

Overall , house is great . But may due to covid-19 , there are some fixes and cleaning not done before move in Hope team can help when they back to work

Home Sweet Home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • April 14, 2020

Love my new home. Location with awesome view. Architectures of the house is very modern and attractive.

Outstanding Full Service!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • April 14, 2020

The entire kb home team are fantastic to work with. It's special to have everyone from sales, construction, to Customer Service giving the service that truly makes you feel special. The Communications Hill community is beautiful and is the best new home place to buy in the bay area for value. I am very happy with my new home. ... More

KB Home - I am very happy with this buying experience.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Shrjie T.
  • San Jose, CA
  • April 14, 2020

I am very happy with this buying experience.

KB Home - Mr.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Weimin L.
  • Milpitas, CA
  • April 08, 2020

Mr. Gary

Fantastic experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • March 31, 2020

The whole team is great

Nice home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • March 17, 2020

I am happy with how my home turned out although there was much delay with construction.

Good house perfect service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Milpitas, CA
  • March 17, 2020

We’re happy to move in the gorgeous house and very appreciated to the perfect customer service.

An amazing homebuying experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Michael V.
  • San Jose, CA
  • February 11, 2020

This is the third new construction home we've built, and the second national builder with whom we've worked, and we can say without hesitation that this was the best experience we've ever had! Kudos to the whole team at KB for their professionalism, honesty and genuine support and friendship. We would gladly build with KB Homes again. ... More

Over all buying experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Divya A.
  • Milpitas, CA
  • January 14, 2020

This is a great community and am very happy to have purchased a home with KB homes builder.

KB Home - KB team made the whole home buying experience simple and easy.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • January 14, 2020

KB team made the whole home buying experience simple and easy.

KB Home - Communication Hill

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Vanessa R.
  • San Jose, CA
  • January 12, 2020

Constant check-ins with very prompt responsiveness to issues!

Awesome responsiveness to issues

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sambasiva C.
  • Milpitas, CA
  • January 09, 2020

First time buying the house. All went smooth because of KB Staff, they are amazing. KB offered the best value.

Great experience with KB

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Miao B.
  • Milpitas, CA
  • October 31, 2019

Trustable seller and great customer service experience.

KB Home - KB Homes Cust Service is out of the world !

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Milpitas, CA
  • October 26, 2019

KB Homes Cust Service is out of the world !

Good

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Debo S.
  • Milpitas, CA
  • October 22, 2019

Good service

One of the best builders I came across in US.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sagar B.
  • Milpitas, CA
  • July 21, 2019

KB Home priced their home fairly and their staff guided the entire home buying process smoothly. Their home warranty is exceptional and provides a quick resolution on all the issues. KB Home is the name which you can trust in buying new homes.

KB Home - I am really happy about my property purchase with KB home.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Huijing Z.
  • Milpitas, CA
  • July 09, 2019

I am really happy about my property purchase with KB home. The sales team is very helpful and professional. The property has good quality and the price is very reasonable. The property is built in a very good location, very close to the Milpitas Bart station and Great Mall, very convenient. ... More