Skip main navigation

KB Home

(5253 reviews in all areas)

What Homeowners Have to Say About KB Home in San Jose

Read the 93 homeowner reviews of KB Home's new homes in the San Jose area. San Jose homeowners rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the San Jose area

93 Reviews - 5 Communities

5 ★(69)

4 ★(10)

3 ★(8)

2 ★(4)

1 ★(2)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.6

Ease of Mind, No Hustle, No cutting corners

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • September 21, 2021

I have been in the market for 6 months and was getting tired of counter offers and low-quality homes with high premiums. KB Homes provided me fixed price of house and upgrades, Top-notch location, and Move-in ready home. After purchasing our house in Comm Hill, they came in and fixed a bunch of small things which we complained about. Very happy with their response, cost, and overall hassle-free experience. ... More

KB Home - We definitely get the wow factor when friends come over.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Bryan N.
  • San Jose, CA
  • September 14, 2021

We definitely get the wow factor when friends come over. Thank you KB Homes!

KB Home - House is nice and KBHome sales representative was patient and

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Yi Z.
  • San Jose, CA
  • July 21, 2021

House is nice and KBHome sales representative was patient and responded fast to my inquiry and requests.

What a great experience !

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Matthew S.
  • San Jose, CA
  • July 21, 2021

We are forever grateful for the top-notch experience we had buying our home in a nice neighborhood on Communication Hill in San Jose. Our friends at the KB office, Debbie, Don, Tim, Maricela and Kathy made buying the home a joy. It was totally painless every step of the way, and even now we continue to have a relationship with KB because they want to make sure we are taken care of if any touch-up needs to be done or if there is ever a warranty issue. There are people on the property to help, and we feel well taken care of. Great job everybody, and thanks to everybody at KB for totally exceeding our hopes and expectations. If you are reading this, you should really consider looking at the nice KB homes on Communication Hill ! ... More

KB Home - Great support from customer service team for defects repair.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jang Chung T.
  • San Jose, CA
  • May 19, 2021

Great support from customer service team for defects repair. Don Carlo did a great job.

KB Home - Good build quality and delivers on time.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Hengyang Z.
  • San Jose, CA
  • May 19, 2021

Good build quality and delivers on time. Friendly sales/warranty teams.

KB Home - Excellent service and follow up

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • David B.
  • San Jose, CA
  • May 01, 2021

Excellent service and follow up

KB Home - The whole KB home experience was great!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ryan H.
  • San Jose, CA
  • April 22, 2021

The whole KB home experience was great!

Great community and team responsiveness

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Maria P.
  • San Jose, CA
  • April 21, 2021

I like how KB Homes built the community. It encourages an active lifestyle with parks and hiking areas. All those I interacted with from sales, credit and home inspection team are very accomodating and have been very responsive. Overall, I had a great experience with KB Homes. ... More

KB Home team was responsive to my concerns

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ivan Gabriel C.
  • San Jose, CA
  • April 18, 2021

KB Home team was very responsive to my concerns, from loan details, construction questions, touch up items, etc.

Great Sales Team

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Eugene M.
  • San Jose, CA
  • April 17, 2021

Very smooth home buying experience. There was great coordination and communication among the sales, finance, and design staff. I felt like I was in good hands.

KB Home - Easy purchase.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Stanislav K.
  • San Jose, CA
  • March 24, 2021

Easy purchase. KB Home customer obsession is great. I love the new place.

Positive Experience with KB Home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Christina D.
  • San Jose, CA
  • March 17, 2021

We’ve had a very positive experience with KB Home from our initial tour to the contract phase with KB Home Loans, to moving in and getting settled. The customer service reps who have helped us with some issues/repairs upon move-in have provided top-notch service and care; I can tell they enjoy their roles and care about their clients’ experiences. My husband and I are very happy here so far! ... More

Best value for the money

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Vijay P.
  • Milpitas, CA
  • January 24, 2021

I found the KB home prices are lower compared to other builders in the same area. Even though the price is lower the quality and workmanship are of high quality. I also like the ability to customize our home the way we wanted through KB Home studio. And they emphasize energy efficiency while building homes than other "fancy" things. That is good for the environment and saves so much utility bills in the long run. Overall the KB Homes provide the best value for your money. ... More

Beautiful home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kiran K.
  • Milpitas, CA
  • January 19, 2021

Great home and great experience!

KB Home - Very responsive on any requests.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ziyu H.
  • San Jose, CA
  • January 12, 2021

Very responsive on any requests. Customer service very nice.

Amazing Location and Community

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Darshan S.
  • San Jose, CA
  • January 12, 2021

Why buy a 30-40 year old house when you can get a brand new one at lesser/same price. A wide array of products available from condos to townhomes to single family homes. The community at Communication Hills is young and active with a lot of folks going out on walks late in the night with pets and children (safe neighborhood). Material quality is good and customer service post move in is amazing too. ... More

KB Home - This is the second house we bought with KB.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Howard H.
  • San Jose, CA
  • January 05, 2021

This is the second house we bought with KB. Both times the experience was great!

KB Home - Great experience of purchasing house

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Xian W.
  • San Jose, CA
  • December 23, 2020

Great experience of purchasing house

Onsite staff & their customer service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sujayeendar S.
  • Milpitas, CA
  • December 15, 2020

KB Homes's onsite staff in the Circuit community provided outstanding support to me and my family as we moved in to the new home and helped to resolve our concerns/ issues. Prior to the completion of construction, staff kept us informed with photos of the progress in construction on a weekly basis. Once we moved in, staff accomodated our requests for minor repair and installation in the house. ... More

KB Home - KB Home is definitely a great choice with outstanding quality.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Haoyang L.
  • Milpitas, CA
  • December 01, 2020

KB Home is definitely a great choice with outstanding quality.

It was very pleasant experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Min K.
  • San Jose, CA
  • November 12, 2020

We purchased our first house from KB home. The sales person and all other KB staff were really helpful and responsive. During the process when we have questions or need documents, KB staff got back to us very quickly, provided all the information we need promptly. Quality assurance staff went over details of all the features, and helped fixing issues after closing. I recommend buying home from KB. ... More

Clear and Transparent process

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • November 07, 2020

We have been on the market for years looking for a home. As first-time buyers, we were a little afraid regarding the home buying process, but KB made it very smooth, transparent and quite pleasant. We love our new home and our new neighborhood. Thank you KB! ... More

KB Home - Good experience.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Harish G.
  • San Jose, CA
  • November 04, 2020

Good experience. Very helpful crew

KB Home - Don, our customer rep for resolving issues after we moved in,

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • San Jose, CA
  • September 01, 2020

Don, our customer rep for resolving issues after we moved in, has been great in helping us fix issues that we find.