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What Homeowners Have to Say About KB Home in Riverside-San Bernardino

Read the 500 homeowner reviews of KB Home's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Riverside-San Bernardino area

500 Reviews - 19 Communities

5 ★(385)

4 ★(65)

3 ★(29)

2 ★(15)

1 ★(6)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.6

Customer Service by everyone we worked with

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Edward C.
  • Menifee, CA
  • November 05, 2020

we have purchased several new homes and KB Homes above all of the rest was superior in everything they did from sales to the finished product.

KB Home - Our purchase experience with KB was exceptional.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Tena J.
  • Winchester, CA
  • November 05, 2020

Our purchase experience with KB was exceptional. They build a quality home, we had very few “to do” items after we closed and KB responded and quickly fixed those when we contacted them. We had a very quick escrow and our sales person was in constant contact the whole time. ... More

KB Home - Great team with great communication!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jonathan S.
  • Moreno Valley, CA
  • November 03, 2020

Great team with great communication!! Highly recommended!!!

Great customer service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ivan C.
  • Winchester, CA
  • October 28, 2020

The best experience, professional, responsible and great customer service. The go the extra mile for you as a customer. Builder works with you.

My mortgage loan officer-Dan was great and easy to work with!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Stephanie P.
  • Riverside, CA
  • October 28, 2020

My mortgage loan officer Dan was amazing and very easy to work with!

KB Home - always available to answer any question about the house.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Riverside, CA
  • October 28, 2020

always available to answer any question about the house.

KB Home - We had a great experience buying a KB home.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Moreno Valley, CA
  • October 28, 2020

We had a great experience buying a KB home.

KB Home - Tonya was incredible.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Elizabeth T.
  • Riverside, CA
  • October 28, 2020

Tonya was incredible. Jeff was incredibly helpful as well.

Above expectations!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jeremy C.
  • Winchester, CA
  • September 23, 2020

KB Homes facilitated my first home buying experience with ease and reassurance.

Buying experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Melissa L.
  • Riverside, CA
  • September 17, 2020

Any issues that arises David Superindent response right away. Great customer service.

Home review

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jessica J.
  • Menifee, CA
  • September 10, 2020

My wife and I had originally planned on buying in the Westpark community but were never given a build date even though we were guaranteed a home by July. Once we were referred to the pepper tree community the customer service we received was a huge difference from that of westpark. Jody and Steve have been amazing through out the transfer process and attentive to all our needs. ... More

KB Home - Love our new home.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Esgar G.
  • Riverside, CA
  • September 10, 2020

Love our new home. Thank you kb

Great Experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Russell B.
  • Winchester, CA
  • September 08, 2020

I have had a wonderful experience from everyone at KB Homes. From the sales staff, loan department, and contractors, I have had a great experience across the board. The staff has been very proactive in contacting me, and any issues have been resolved quickly. ... More

KB is doing great!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Riverside, CA
  • September 06, 2020

KB makes the home-buying process easy. Everything was explained clearly and we were taken through the process with a expert all of the way.

Outstanding Service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Marcus G.
  • Menifee, CA
  • September 02, 2020

Every representative from KB was great and provided me excellent service. Jodi (Sales) Steve ( Managment) Jody ( Maintenance ) all exceeded my expectations. They all made my home buying experience a little less stressful thanks again to the KB team.

KB Home - Thank you

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Carlos V.
  • Perris, CA
  • September 01, 2020

Thank you

Best service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Juan A.
  • Riverside, CA
  • September 01, 2020

What a customer service

We love our new KB Home!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Gina M.
  • Riverside, CA
  • August 31, 2020

A truly memorable experience, from the first step to the last. We loved watching our home being built!

Completely Satisfied Homebuyer!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Taka W.
  • Riverside, CA
  • August 13, 2020

Jeff was great to work with. He was very thorough throughout the entire process especially on the final walk through. He was responsive and helpful throughout the entire process and we still are able to contact him for issues months after we moved in. ... More

Home at last!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Joanna D.
  • Ontario, CA
  • August 05, 2020

KB homes compared to other homes in the Ontario Ranch area have large lots and spacious interior floor plans. The home has smart features and makes for comfortable living. Karen, the sales consultant, was experienced, informed, and very patient. She responded quickly to all of my concerns and needs. With the help from Karen, my realtor's assistance, my lender, and the title company, I am now a home owner! Thank you for making an affordable and spacious home built to last. ... More

Excellent Service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Tingting L.
  • Chino, CA
  • July 21, 2020

The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.

Quality Assurance of KB customer experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Tony N.
  • Perris, CA
  • July 21, 2020

Our experience w/ KB has been exceptional from the standpoint of sale office presentation and customer appreciation. Our observation and recommendations during the loan process would be to incorporate a client checklist, w/ quality assurance check-points to evaluate how the customers needs are being met from loan documentation request, to escrow signing. Please build in more lead time into the collection of documents for closing, and continuous feedback from loan processors. ... More

We love our home.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Juan M.
  • Perris, CA
  • July 17, 2020

Everyone was very helpful through every step of the process.

KB Home - Even through this pandemic, my experience with kb homes went

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Brent A.
  • Ontario, CA
  • July 15, 2020

Even through this pandemic, my experience with kb homes went very smoothly.

Great value, energy savings and built well

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • John V.
  • Winchester, CA
  • July 14, 2020

Friendly sales staff, comprehensive package with many options available. We are very happy with our new one story home in Autumn Winds.