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What Homeowners Have to Say About KB Home in Riverside-San Bernardino

Read the 501 homeowner reviews of KB Home's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Riverside-San Bernardino area

501 Reviews - 20 Communities

5 ★(386)

4 ★(65)

3 ★(29)

2 ★(15)

1 ★(6)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.6

KB Home - Great experience working with the sales team.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jonathan S.
  • Riverside, CA
  • March 24, 2021

Great experience working with the sales team.

KB Home - Experience was easy and friendly

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Christopher Z.
  • Victorville, CA
  • March 23, 2021

Experience was easy and friendly

KB Home - Great job on everything !

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Gregory H.
  • Riverside, CA
  • March 23, 2021

Great job on everything !

Superintendent

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Mirasol W.
  • Murrieta, CA
  • March 17, 2021

We had several issues throughout the process. Options(9ft ceilings oppose to 8ft, bathroom vanity) not communicated to us until we realized after the fact, told certain (major) things that turned out not to be true from Sales. Daniel was amazing. He was not only helpful but his overall attitude and approach were always very positive and kind. He absolutely went above and beyond to make sure we were taken care. He’s the only reason I’ve given 5 stars. Sylvia jumped in and was a pleasure to work with as well. We do appreciate the willingness to correct or help where it was possible. ... More

KB Home - Great community!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Marisa C.
  • Menifee, CA
  • March 16, 2021

Great community! Highly recommend KB Homes...they are with you every step of the way.

What stood out to me the most was the interactive buying experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jair A.
  • Perris, CA
  • March 16, 2021

The first buying experience was interactive, fun and very helpful staff and representatives.

KB Home - Happy with our new home purchase.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • German Z.
  • Murrieta, CA
  • March 09, 2021

Happy with our new home purchase.

KB Home - The entire process was smooth and everyone was really nice.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anthony C.
  • Riverside, CA
  • March 09, 2021

The entire process was smooth and everyone was really nice.

Overall great service and experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • LaVon J.
  • Winchester, CA
  • March 09, 2021

KBhome went over and beyond to make the home buying experience fun, and exciting! I love my customized KBhome!

KB Home - Thank you all for your hard work, very much appreciated.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Nemesio C.
  • Redlands, CA
  • March 03, 2021

Thank you all for your hard work, very much appreciated. Vanessa/ Mike / Viviana.

Energy efficient the was built

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Terrell R.
  • Victorville, CA
  • March 02, 2021

Built to order accuracy is outstanding. What a fun process selecting your own upgrades available options

Customer Service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Janice R.
  • Fontana, CA
  • February 25, 2021

The whole team took care of me and made my first home buying experience exceptional!

KB Home - It's my first home purchase ever and without a representing agent,

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Chino, CA
  • February 16, 2021

It's my first home purchase ever and without a representing agent, all of the KB Home staff whom have assisted us throughout the whole process are extremely helpful, patient and attentive to our inquiries and questions, sometime even during evening hours. We are ever so grateful to their effort for leading us into our very comfortable home. Many thanks to Mina and Luis!! ... More

KB Home - KB home did a great job as a whole.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Hector Q.
  • Fontana, CA
  • February 16, 2021

KB home did a great job as a whole. I’m very pleased with my new home

KB Home - Great experience!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Darien M.
  • Perris, CA
  • February 12, 2021

Great experience! Highly recommend them.

Wonderful Employees

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Rachel R.
  • Fontana, CA
  • February 10, 2021

I am a first-time buyer and the home-buying experience can be overwhelming, frustrating, and frightening. However, the employees working for this company are outstanding and extremely trustworthy. They assuaged my uncertainties, and now I am blessed with a beautiful house. ***Sarah Jensen (Sales Consultant): She made the home buying experience easy. She kept me well informed throughout the process and she is extremely knowledgeable and trustworthy. She is super friendly and the only sales consultant that I ever felt comfortable with when considering buying a home. ***Roger Sewell (Sr. Construction Manager): Extremely knowledgeable and trustworthy. He kept me well informed throughout the process with weekly updates. He took his time in the walk-throughs and thoroughly explained everything. He was accessible and answered all my questions. In addition, he quickly resolved minor issues. ***Rick Moruzzi (Sr. Customer Service Representative): Another accessible and trustworthy employee that quickly resolved any issues, answered questions and is extremely helpful. ***Sylma Rojas (Mortgage Loan Originator): Extremely knowledgeable and trustworthy. She kept me well informed throughout the home-buying process. She was extremely accessible even on her days off. Additionally, she has contacted me several times after closing just to make sure my family and I are doing well and happy with our purchase. Overall, it was a great home-buying experience and I appreciate that all these employees communicated with me in-person, via cellphone, and through emails. It made my experience genuine with human interaction. Thank you! ... More

KB Home - The connectedness with the home building process was incredible.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • William S.
  • Chino, CA
  • February 09, 2021

The connectedness with the home building process was incredible. I felt very involved throughout and was very excited to be so involved and being able to put my personal touch in the home that I was buying.

KB Home - The staff is amazing and are patient with you helping understand

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Luis F.
  • Moreno Valley, CA
  • February 09, 2021

The staff is amazing and are patient with you helping understand all questions regarding build.

KB Home - Best home buying experience I’ve had.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Jose L.
  • Fontana, CA
  • February 02, 2021

Best home buying experience I’ve had.

KB Home - Everyone communicated through every step of the way

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Guadalupe E.
  • Riverside, CA
  • February 01, 2021

Everyone communicated through every step of the way

KB Home - Very smooth and easy process from start to finish!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kylan T.
  • Riverside, CA
  • January 29, 2021

Very smooth and easy process from start to finish!

KB Home - Sarah was a good employee.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Christopher M.
  • Fontana, CA
  • January 26, 2021

Sarah was a good employee. She help out any time I needed her help

KB Home - The quality of work was good.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sadie D.
  • Riverside, CA
  • January 26, 2021

The quality of work was good. The home was built in the time frame that they said.

Everyone was Fantastic!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Matthew L.
  • Redlands, CA
  • January 26, 2021

Literally every KB associate was a great pleasure to work with. Very accessible and quick to help with all our questions!

The care everyone on the KB team has for me as a customer.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Anthony A.
  • Perris, CA
  • January 26, 2021

KB should stand for “Kind Builder”! This was an amazing experience to build a home with KB.