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What Homeowners Have to Say About KB Home in Riverside-San Bernardino

Read the 501 homeowner reviews of KB Home's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Riverside-San Bernardino area

501 Reviews - 20 Communities

5 ★(386)

4 ★(65)

3 ★(29)

2 ★(15)

1 ★(6)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.6

KB Home - Throughout the home buying process there were delays but all

Quality 5

Trustworthiness 4

Value 3

Responsiveness 4

  • Marlon A.
  • Winchester, CA
  • January 05, 2021

Throughout the home buying process there were delays but all in all was a reputable. Thank you for your help and customer service.

KB Home - Overall it was a great experience

Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

  • Arina M.
  • Redlands, CA
  • December 15, 2020

Overall it was a great experience

KB Home - The process of purchasing the house made it easier with the help

Quality 4

Trustworthiness 3

Value 4

Responsiveness 4

  • Anna R.
  • Riverside, CA
  • July 14, 2021

The process of purchasing the house made it easier with the help of rom Kelly Hasawy to Diana Vargas. I understand due to Covid19 everything was on hold and late but with the reassurance, everything made it possible.

KB Home - The experience was good but the quality and materials can get

Quality 3

Trustworthiness 5

Value 3

Responsiveness 4

  • Hector R.
  • Perris, CA
  • June 29, 2021

The experience was good but the quality and materials can get better, I feel like kB used cheap materials just to put the house together.

Both my sales person Mark and my customer service guy Justin have been fantastic they have been responsive and always willing to help answer our questions and find solutions.

Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

  • James C.
  • Ontario, CA
  • April 15, 2021

Both my sales person Mark and my customer service guy Justin have been fantastic they have been responsive to our requests and always willing to help answer our questions and find solutions. Their customer focused attitude is a rare thing now a days, it was those two guys that made this experience pleasurable. ... More

The response to my questions

Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

  • Francisco C.
  • Victorville, CA
  • May 18, 2021

Great homes, the only complaint I have are the closet door are flimsy and fall off track just by opening the door. Cabinet doors are flimsy as well one of the cabinet doors in restroom fell off completely.

KB Home - Do a more thorough final walk through.

Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

  • Anonymous
  • Corona, CA
  • January 12, 2021

Do a more thorough final walk through.

Great!! Having problems with our sliding screen door

Quality 3

Trustworthiness 5

Value 3

Responsiveness 3

  • Anonymous
  • Riverside, CA
  • November 17, 2020

We love kb homes! And our sales rep! We just have problems with the construction manager since he had promised that he would get our sliding door fixed before moving in, but 2 months later it’s not fixed yet. But overall great! My sales rep Was amazing! She helped up with the house buying process since it was our first home! ... More

KB Home - Positive home buying experience but once you move in it’s a different

Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

  • Carlo A.
  • Redlands, CA
  • November 03, 2020

Positive home buying experience but once you move in it’s a different story

took over 30 days to correct issues during final review of construction......very unhappy on the amount of time it took to get taken care of

Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

  • Roy O.
  • Wildomar, CA
  • May 18, 2021

final corrections took way to long, over 30 days to correct from final walk thru.

KB Home - I would advise other buyer to be alert.

Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

  • Arturo R.
  • Riverside, CA
  • November 05, 2020

I would advise other buyer to be alert. Pay attention during the building process to avoid issues like I have been dealing with. Ensure everything is built correctly. Be involved, and ask questions.

KB Home - COVID put all timelines behind but we are very happy with our

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Lauren M.
  • Menifee, CA
  • June 16, 2021

COVID put all timelines behind but we are very happy with our choice to buy from KB.

Easy purchase

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Anonymous
  • Winchester, CA
  • April 28, 2021

The total experience was pretty easy for a new build. This is the best investment we've ever done. To build from the ground up was an amazing experience. The most fun part of the build was creating our home, from the floor, fixtures, layout, wiring. It took longer than expected but thats because of the Pandemic. Over all, we would do this build to order again. Thank you KB for creating our dreams on paper come to life. ... More

KB Home - Set up of house to my liking of the way i want to live.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Wallace K.
  • Ontario, CA
  • April 15, 2021

Set up of house to my liking of the way i want to live. Quiet neighborhood. Easy access to many department stores and the like. I have no regrets on my decision to buy the property.

KB Home - Overall a great experience with KB Home.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Wilson T.
  • Ontario, CA
  • March 31, 2021

Overall a great experience with KB Home. The final fit and finish had some issues but it’s expected when they’re building so many houses at one time. Good thing is that our superintendent and customer service reps were there to take care of any issues we had, and I’m more than happy with the outcome. Thank you! ... More

KB Home - Some of the construction details are sloppy

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Leonardo G.
  • Winchester, CA
  • April 03, 2020

Some of the construction details are sloppy

Great experience - minor issues with quality

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Chad B.
  • Winchester, CA
  • March 31, 2020

I cannot stress enough that experience with KB homes has been great from the start. The biggest compliment would be that of the customer service. The only negative feedback I would provide is the quality of workmanship. Now that we've been in our house for over a month, we've noticed a decent amount of flaws with paint, caulking, carpet, and others. There are many spots where there is pain "runs" on the doors, even with dents in some of the interior doors. KB has been quick to respond to fix however, it would have been nicer to not have to deal with it at all, especially given the price we paid for the house. ... More

KB Home - Ask questions, visit site often.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

  • Eleanor G.
  • Moreno Valley, CA
  • June 15, 2021

Ask questions, visit site often.

Responsiveness

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

  • Joshua C.
  • Riverside, CA
  • April 15, 2021

The number of defects/issues we had was fairly high, but the response to fixing them made up for it in our eyes.

I love my house

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Anonymous
  • Ontario, CA
  • April 06, 2021

As a first time home buyer, I wish I would have been paired with a loan officer that was better at explaining the process and more communicative, but other than that I had a great experience with my build. (The loan officer wasn't terrible, I just needed more hand holding since I had never been through the process before.) The design center was fabulous and my consultant helped me truly design my dream home. ... More

KB Home - The entire KB Team is quick to respond to any questions or needs.

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Brent B.
  • Riverside, CA
  • March 19, 2021

The entire KB Team is quick to respond to any questions or needs. I have no complaints other than having to do a lot of concrete work and landscaping after the purchase.

Good overall

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

  • Andrew V.
  • Fontana, CA
  • May 25, 2020

Some things you could tell were rushed and I don't think there should of been so many things that didn't work when I moved in but they were fixed quickly and all the staff has been nice.

Pretty Good

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

  • Anonymous
  • Victorville, CA
  • February 04, 2020

For the most part everyone is helpful

Great home at a great price in California

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

  • Jesse J.
  • San Jacinto, CA
  • April 16, 2019

If your picky about a few things let it be known before the construction begins. That way it’s done to your standards.

KB Home - Great price but some of their material aren’t the best with their

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

  • Edgar Z.
  • Riverside, CA
  • February 04, 2019

Great price but some of their material aren’t the best with their comercial home building over all I’m happy