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What Homeowners Have to Say About KB Home in Riverside-San Bernardino

Read the 501 homeowner reviews of KB Home's new homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.7 out of 5 stars
in the Riverside-San Bernardino area

501 Reviews - 20 Communities

5 ★(386)

4 ★(65)

3 ★(29)

2 ★(15)

1 ★(6)

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.6

KB Home - Great overall process ver beautiful home and love the area

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Andrew P.
  • Menifee, CA
  • April 20, 2021

Great overall process ver beautiful home and love the area

kept me informed and stayed right on date as promised

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Geneva P.
  • Ontario, CA
  • April 17, 2021

I feel that good quality materials were used ...I.e. appliances, plumbing and faucets, hvc I do feel that the lock on the screen door to patio is inferior and low quality. Would like to see it replaced as it does not lock.

KB Home - The entire team were very friendly and professional.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Murrieta, CA
  • April 07, 2021

The entire team were very friendly and professional.

KB Home - I am very happy with the team that helped me with my homebuying...Since

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Ann G.
  • Fontana, CA
  • January 26, 2021

I am very happy with the team that helped me with my homebuying...Since day 1 they have been very nice and professional to me..they always check up on me and see how everything is going...they made sure my homebuying experience was a pleasant one...i couldnt be more grateful to them... ... More

KB Home - Our Builder was awesome!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Angel P.
  • Perris, CA
  • January 19, 2021

Our Builder was awesome!

KB Home - Jodie at the office was Super friendly and Steve the superintendent

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Alex R.
  • Menifee, CA
  • December 17, 2020

Jodie at the office was Super friendly and Steve the superintendent was great as well!! Always checking in even a month after move in.

KB Home - The entire purchase process went well and KB Homes response to

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Venus C.
  • Victorville, CA
  • December 01, 2020

The entire purchase process went well and KB Homes response to inquiries and repairs were excellent. I would definitely recommend KB Homes to family and friends.

Fantastic communication.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Elizabeth M.
  • Menifee, CA
  • December 01, 2020

Fantastic team of Pros who communicate well and were able to give a homebuyer the attention needed during Covid. Although it took a little longer to get to the build, the home is worth the wait.

Service 100% Guaranteed

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Oscar H.
  • Murrieta, CA
  • November 10, 2020

KB homes made my dreams come true! Let them help you achieve your dreams!

KB Home - The buying process with easier then I thought

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

  • Gloria S.
  • Moreno Valley, CA
  • November 05, 2020

The buying process with easier then I thought

Overall great home buying experience!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Jeremias A.
  • Ontario, CA
  • November 05, 2020

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home! ... More

KB Home - A few issue we had to contact the warranty people.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Hannah J.
  • Ontario, CA
  • November 05, 2020

A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.

KB Home is deal maker.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • George M.
  • Menifee, CA
  • September 15, 2020

for the first time as new home buyer i am satisfied with my decision ..

Great Forever Home

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Adam P.
  • Fontana, CA
  • September 03, 2020

We cannot be happier with the home we purchased. There have been a few glitches, but they were quickly resolved and the contractors are consistently staying in touch with us to ensure that everything within our home is working correctly. The staff here in Fontana could not have been nicer or more attentive than they have been. There was only problems with the finance department, but everybody else was amazing to work with. ... More

Would do it again!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Murrieta, CA
  • April 14, 2020

Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it. ... More

Homerun home

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Charles M.
  • Moreno Valley, CA
  • March 17, 2020

VERY impressed with the follow-up attentiveness to even minor issues. Kevin and his crew do a fantastic job of making sure everything is, in his words, "perfect." I wish there had been some kind of backyard (rock or sod) completed prior to move-in. The unusual rain has created problems with the drains, and the sprayed on mulch is washing away. ... More

Brand new home is loved

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Joseph A.
  • Winchester, CA
  • March 07, 2020

I had the best experience with qualified personal and the quality of service was on time and made easy. Working with our loan officer and sales representative LaVon were always professional and Josh and Josh helped anyway they could, very professional ... More

Exceptional Quality

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Arturo G.
  • Riverside, CA
  • February 18, 2020

There is a tremendous amount of peace of mind in purchasing a new home. My home purchase and the responsiveness of the staff has far exceeded my expectations.

Great overall experience

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Anonymous
  • Ontario, CA
  • January 14, 2020

The staff was what made buying with KB Home a great experience. They were all willing to help and assist us with all of our questions and concerns. We love our new home.

Excellent homes, great design and Quality products.

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Mussa K.
  • Riverside, CA
  • January 08, 2020

Workmanship is extra ordinary and I return to KB again. This is my second KB home and the Quality of work attracted me. When the community is large of course there should be some expectation of mistakes and minor faults. That does not matter when services is on the door the next day to take care of them. Above all the best investment I did. ... More

KB Home - Great experience

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

  • Raul R.
  • Menifee, CA
  • January 07, 2020

Great experience

Enjoyable experience!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Ammanda M.
  • Riverside, CA
  • December 20, 2019

This is my first home and it was a great experience working with KB homes.

Excellent Service!

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Anonymous
  • Menifee, CA
  • July 23, 2019

I cannot say enough about KB! My house was well built. Everyone was very knowledgeable and very courteous. It has been a great experience dealing with them. I love my new home!

KB Home - We are very happy that we choose a KB home.

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Jesus G.
  • Chino, CA
  • July 11, 2019

We are very happy that we choose a KB home. Thank you Mina from Turnleaf Chino location

KB Home - I am very satisfied

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

  • Katherine M.
  • Riverside, CA
  • June 19, 2019

I am very satisfied