What Homeowners Have to Say About KB Home in Fresno

Read the 12 homeowner reviews of KB Home's new homes in the Fresno area. Fresno homeowners rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Fresno area

star-rating

12 Reviews - 1 Community

5 ★(6)

4 ★(4)

3 ★(1)

2 ★(1)

1 ★(0)

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.6

star-rating KB Home - Things went well.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marcus S.
  • Fresno, CA
  • October 12, 2019

Things went well. A little hookup with financing but everyone took care of things and I’m very happy with the outcome

star-rating In love w my home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jenny L.
  • Fresno, CA
  • September 11, 2019

The whole team did everything possible to make me a happy customer!

star-rating KB Home - Sales agent made the home buying experience so much easier.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Felipa R.
  • Fresno, CA
  • January 12, 2019

Sales agent made the home buying experience so much easier.

star-rating KB Home - Love my new home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ellie L.
  • Fresno, CA
  • July 19, 2019

Love my new home!!! Big and spacious!! Would recommend to family and friends.

star-rating KB Home - Triple check ever step of the process!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Fresno, CA
  • June 10, 2019

Triple check ever step of the process!!!

star-rating Couldn't be happier!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James W.
  • Fresno, CA
  • October 07, 2019

First of all Juvenal our sales rep was awesome to work with. He is very punctual and helpful. He was able to answer all our questions and responded immediately! Jesse and Scott from KB were very friendly, polite, and knowledgeable about our new home. They explained everything clearl and followed up often to make sure our new home is everything is satisfactory. After move in, Sergio and Thor followed up with me for the 30 day follow up and made sure to help me in any way possible. For example, I paid to have the utility sink connections ready and they went ahead and hired a plumber to install my sink for me. As a Disabled Veteran I greatly appreciate the 3xtra mile they are continuing to go to make sure we are happy with our brand new home. The team we worked with was and continues to be amazing. I highly recommend KB Homes and their team to anyone. I couldn't be happier! ... More

star-rating Great Company, but too many moving parts...

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marcus M.
  • Fresno, CA
  • August 27, 2019

KB Home met and exceeded many of my expectations. But it seems like you deal with too many different people during the process and it can get extremely confusing. I did feel as though some of my upgrades were too expensive.

KB Home responded:
Hi Marcus Anthony, thank you for this feedback on your experience. Please let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian ... More

star-rating KB Home - Good price homes.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Fresno, CA
  • July 25, 2019

Good price homes.

star-rating Bitter! Sweet!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Fresno, CA
  • April 12, 2019

The house is up to our standards. It's perfect for our family. We love it. However, sales person who was "helping" us was deceiving in what she said we would get in incentives. Read the fine print...Don't take any employees word as truth unless it's in writing. Made our first time home buying experience bitter sweet. We went through a lot to get our house, but since we moved in, It has been good. It helped that our lender was outside of KB or we would have not bough our house. Hope others experience is much better than ours was. The house is absolutely great thought! ... More

star-rating kB home buying experience

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Shaeng V.
  • Fresno, CA
  • September 03, 2019

I do not recommend buyers to go with KBHS lending. They are awful to work with. They do not communicate well with the home buyer to the sales office to the Title company. It’s hard to reach them and only via email. From sales office to customer service to construction, they were great to work with. ... More

KB Home responded:
Hi Shaeng, we will be sure to pass your feedback over to KBHS Home Loans management. If you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. Best wishes. -- Brian ... More