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K. Hovnanian's® Four Seasons Reviews in Charleston, SC

What Charleston Homeowners Have to Say About K. Hovnanian's® Four Seasons.

Read all 24 verified reviews from homeowners that built a new home with K. Hovnanian's® Four Seasons in the Charleston area. Charleston homeowners have rated K. Hovnanian's® Four Seasons an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian's® Four Seasons's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian's® Four Seasons

has 4.1 out of 5 stars in Charleston Area

24 Reviews in Charleston Area

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.2

Value 4.1

Responsiveness 4

Customer Reviews

K. Hovnanian's® Four Seasons - experience as good from the sales process through to closing

  • Lloyd H.
  • Verified HomeBuyer
  • December 02, 2021
  • Summerville, SC

experience as good from the sales process through to closing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

the quality of construction

  • John B.
  • Verified HomeBuyer
  • December 01, 2021
  • Summerville, SC

Their floor plans are very appealing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Make it right

  • Gregory S.
  • Verified HomeBuyer
  • November 30, 2021
  • Summerville, SC

My builder was always available even after the close. Very responsive and wanted to make things right. We are extremely satisfied with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

K. Hovnanian's® Four Seasons - They did a great job and we’re very responsive to our questions!

  • Ronald K.
  • Verified HomeBuyer
  • November 23, 2021
  • Summerville, SC

They did a great job and we’re very responsive to our questions!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Relationship/Professionalism

  • Michael C.
  • Verified HomeBuyer
  • August 31, 2021
  • Summerville, SC

Tim kept us informed during all phases. He responded to our concerns and questions in a timely manner. Tim turned over to us a fine house which we are happy to make our home. I will recommend him to others.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Always 100 steps ahead of me. Easy to get along with. He represents K. Hovnanian extremely welll.

  • Maria B.
  • Verified HomeBuyer
  • August 21, 2021
  • Summerville, SC

I can only express my feelings and how I was treated. This person as far as I am concerned deserves a hundred stars. He presents himself well, knows what has to be done, and it gets done. When I called with questions, the phone calls were always ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

K. Hovnanian's® Four Seasons - Sent updates on progress.

  • Victoria L.
  • Verified HomeBuyer
  • June 09, 2021
  • Summerville, SC

Sent updates on progress. Explained details.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Building Process

  • Melvyn M.
  • Verified HomeBuyer
  • June 01, 2021
  • Summerville, SC

The entire process from the sales office to construction was great. I truly enjoyed working with our building supervisor/manager who called and provided updates on a weekly basis. Brent kept us updated throughout the entire process. We have ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Communication

  • Mark H.
  • Verified HomeBuyer
  • March 02, 2021
  • Summerville, SC

Excellent communication. Khov supply chain is having problems with final items such as missing shutters.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great people, Great product

  • Michael D.
  • Verified HomeBuyer
  • January 08, 2020
  • Summerville, SC

The entire experience from the sales staff, support staff, builder, mortgage company was outstanding a 10 out of 10 on every level.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy Camper

  • Susan C.
  • Verified HomeBuyer
  • December 04, 2019
  • Summerville, SC

My sister, Sharon and I are very happy with our new home and our best advice for new home buyers, is to start early in your planning of the best floorplan that fits your needs. Take advantage of K.Hovnanian's website with the space planner option ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The quality of the home.

  • Bryce J.
  • Verified HomeBuyer
  • January 13, 2022
  • Summerville, SC

Five weeks after closing there is still no garbage bin or pickup. Have had to run it down to the dumpster several times!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Our Sales guy AR made the buying experience pleasurable

  • Ralph S.
  • Verified HomeBuyer
  • October 08, 2021
  • Summerville, SC

Our salesman AR did a great job listening to our situation and came up with a beautiful spec house for us. That made our choice easier to come to four seasons versus the other over 55 neighborhoods in the area. It’s an honor to be AR’s first South ...

Total Score 5


Quality 4

Trustworthiness 5

Value 2

Responsiveness 5

My home buying experience

  • Joyce W.
  • Verified HomeBuyer
  • November 08, 2019
  • Summerville, SC

There were things in the process that were very good and other things that could be improved upon. 1. Mike is a good sales rep for KHov. He was always accessible. Got back quickly with answers to my questions. He was very helpful when I asked ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

The weekly updates

  • Alvin B.
  • Verified HomeBuyer
  • April 25, 2021
  • Summerville, SC

The closing date was rushed. Because on the of the final walk through prior to closing, the house had not been clean. Some of the Deficiencies that were indentified during the gold key walk through had not been addressed by final walk through. I ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

K. Hovnanian's® Four Seasons - Lacking in quality of workmanship.

  • Sherry L.
  • Verified HomeBuyer
  • June 01, 2021
  • Summerville, SC

Lacking in quality of workmanship. Trades do not take pride in their workmanship.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Volume over quality?

  • Mark M.
  • Verified HomeBuyer
  • January 17, 2022
  • Summerville, SC

We just recently moved in (November) and we wanted to let everyone know about our experience. We worked with Mike D in sales with the purchase of our house. We've been touching base with him over the years with a couple of previous visits to the ...

K. Hovnanian's® Four Seasons responded:
Thank you Mark for the feedback, we appreciate it! We will be sending your comments to the appropriate local reps for review. ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Happy overall

  • Salvatore B.
  • Verified HomeBuyer
  • November 14, 2019
  • Summerville, SC

We ordered a faucet that was to be turned on by motion and contain a turbo feature because the water pressure is not what it is like in the north. Well when we received the kitchen faucet that we paid close to over $700.00 for, we were told that was ...

K. Hovnanian's® Four Seasons responded:
Hi Salvatore - sorry to hear that you are experiencing issues with your new kitchen faucet. If you would like to pass along your contact information to customercare@khov.com we can pass along to the appropriate locals representatives for ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Overpromised, underdelivered

  • Anonymous
  • Verified HomeBuyer
  • June 03, 2021
  • Summerville, SC

The builder was very pleasant to work with, but after being in the home for over a month now, there are some major items incomplete and many poor quality items (wood trim, painting, etc.) that you notice.

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for taking time to provide feedback on your recent experience. We are sorry to hear that you are having some issues with incomplete items, I am sending your comments to the local team for their review. Have a good day! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

The model did not represent the home that I purchased, some items (Windows) was discontinued and everything was an add on.

  • Timothy M.
  • Verified HomeBuyer
  • March 02, 2021
  • Summerville, SC

Take your time and ask questions about the final price. The process is broke into multiple phases and each phases comes with additional cost.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

K. Hovnanian's® Four Seasons - Painting was poorly done.

  • Robert B.
  • Verified HomeBuyer
  • February 16, 2021
  • Summerville, SC

Painting was poorly done. Many missed spots and all over every window frame. Cannot after 6 tries get any window in house remotely clean

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

K. Hovnanian's® Four Seasons - moderate response to indoor work not completed.

  • Bruce N.
  • Verified HomeBuyer
  • November 25, 2021
  • Summerville, SC

moderate response to indoor work not completed.Painting not completed in bathroom and other areas--Return visit etc.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Lack of quality control throughout building process. Also, captive financing program was overly aggressive. We got a much better rate at a bank.

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Summerville, SC

Houses are being put up overnight. There is a lack of oversight. Our sheetrock was a mess! Paint on finished hardwood floors. Finish work on stairs substandard. NOTHING was sanded prior to paint and urethane, had a huge nail/screw, sticking out ...

K. Hovnanian's® Four Seasons responded:
Good evening! Thanks for taking time to provide feedback. We are sorry to hear that you are disappointed with your new home, and will send your comments to the appropriate local reps for follow up. ...

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Not a pleasant experience ... very frustrating and disappointing

  • Thomas H.
  • Verified HomeBuyer
  • July 08, 2021
  • Summerville, SC

We have built 2 new homes prior to this experience, this was the worst experience we've had. This builder is focused on their financials rather than the customer and building a quality home and a trusting relationship with the customer. Even with ...

K. Hovnanian's® Four Seasons responded:
Thank you Thomas for providing feedback on your experience, we are very sorry to hear that you are frustrated and disappointed. I will be sending your comment to the appropriate local representatives for review. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1