Skip main navigation

K. Hovnanian's® Four Seasons Reviews

What Homeowners Have to Say About K. Hovnanian's® Four Seasons.

K. Hovnanian's® Four Seasons has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian's® Four Seasons 216 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian's® Four Seasons

has 4.1 out of 5 stars in All Areas

216 Reviews in All Areas

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.1

Value 4.2

Responsiveness 4

Customer Reviews

Frustration with completing the home

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2020
  • Elyria, OH

KHov more focused on new phase when 30+ home are still not completed (no grading, no lawns, no irrigation, no landscaping, and still missing items that are part of the home after 30 days). After $$ is paid, KHOV interest is noticeably much reduced. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

K. Hovnanian's® Four Seasons - House was built in a rush to closing with many issues somewhat

  • Margaret S.
  • Verified HomeBuyer
  • February 11, 2020
  • BUCKEYE, AZ

House was built in a rush to closing with many issues somewhat resolved at the last minute. There has been a list of repairs submitted to builder with no resolution on all issues a month after I moved in. You wanted to close, the house should have ...

K. Hovnanian's® Four Seasons responded:
Hi Margaret - sorry that you dealt with so many issues after closing in your new home. If you find that you need further assistance, please feel free to contact us at customercare@khov.com and we can pass along to the appropriate local team members. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

I still have issues that are not resolved

  • Denis S.
  • Verified HomeBuyer
  • November 23, 2021
  • LEWES, DE

Pushed me to close before the house was ready and still have not resolved issues.

K. Hovnanian's® Four Seasons responded:
Good morning Denis - thank you for providing feedback. We are sorry that you are waiting on some repair work and will forward your comments to the appropriate local reps for follow up. Have a great day! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Before and After

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • BUCKEYE, AZ

During the buying and building process, we felt KHov lacked flexibility and did not seem to care about our individual concerns and desires. After closing, the customer service was excellent thanks to Alyssa in the Warranty Department and Mike, ...

Total Score 3


Quality 4

Trustworthiness 1

Value 4

Responsiveness 1

K. Hovnanian's® Four Seasons - Wendy at the sales office is AWESOME

  • Brett M.
  • Verified HomeBuyer
  • August 31, 2021
  • Indio, CA

Wendy at the sales office is AWESOME

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Not happy with customer service

  • Glen S.
  • Verified HomeBuyer
  • July 27, 2021
  • Indio, CA

The walk through was terrible and follow up by Brent has been worse. We need an easier way to communicate with the higher ups in this organization. The sales process was great Anna was great but after that the level of service has dropped off since ...

K. Hovnanian's® Four Seasons responded:
Hi Glen - we are sorry to hear that you are unhappy with our customer service. I am sending your comments over to the local team for review. ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Still waiting

  • Susan H.
  • Verified HomeBuyer
  • January 07, 2020
  • Wickenburg, AZ

Most of the items that needed attention after moving in have been addressed, but we are still waiting on the cabinet people and the blind people. I shouldn’t have to keep calling. Also not happy with our landscaping. We paid for the expensive ...

K. Hovnanian's® Four Seasons responded:
Hi Susan - thank you for providing feedback on your recent experience. If you find that you need further assistance with your concerns please feel free to reach out at customercare@khov.com and we can pass along to the appropriate local team ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

First time buyer of a track home.

  • Mildred M.
  • Verified HomeBuyer
  • December 04, 2019
  • Wickenburg, AZ

If you are not a first time buyer in a retirement community with a social club and a HOA you don’t need to read this review. I want to start out by saying we lived in a custom home so my husband and I were caught off guard at the poor quality of ...

K. Hovnanian's® Four Seasons responded:
Thank you Mildred for taking the time to share your experience with us. We hope you enjoy your new ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

K. Hovnanian's® Four Seasons - moderate response to indoor work not completed.

  • Bruce N.
  • Verified HomeBuyer
  • November 25, 2021
  • Summerville, SC

moderate response to indoor work not completed.Painting not completed in bathroom and other areas--Return visit etc.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Lots of promises with poor follow through

  • Emily K.
  • Verified HomeBuyer
  • August 08, 2021
  • Middletown, DE

We were new to new construction. There was no pricing or details about all the "extras" so we had no idea what the house would ultimately cost us. The selling agent was not well informed and did not communicate about many options that we later found ...

K. Hovnanian's® Four Seasons responded:
Good morning Emily - thank you for taking time to provide feedback, we are sorry to hear that you are having some issues with repair work. I am going to send your comments to the local management team for review. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 1

clearly felt the impact from the touchless process, but our construction foreman was very helpful and open

  • Kyle R.
  • Verified HomeBuyer
  • November 13, 2020
  • Sun City, AZ

the blending of the different subs seemed awkward, in that one sub would undo or damage the work from a previous sub. I believe that is why there is such a large punch list, inluding general cleaning and paint drop removal

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 1

I feel like they rushed getting the building completed and failed to do even the minor things.

  • Mary M.
  • Verified HomeBuyer
  • September 20, 2021
  • Chester, MD

They should have taken more time to do things correctly then rush just to complete the building. Couple more weeks or maybe even a month was probably needed. The workmanship is horrible on some items - they completed things so carelessly just to ...

K. Hovnanian's® Four Seasons responded:
Good morning Mary! Thank you for taking time to provide feedback from your recent experience, I am sending your comments to the local management team for further review. Have a good day! ...

Total Score 3


Quality 1

Trustworthiness 2

Value 1

Responsiveness 4

K. Hovnanian's® Four Seasons - Get a realistic closing date

  • Joan L.
  • Verified HomeBuyer
  • August 24, 2021
  • Parkland, FL

Get a realistic closing date

Total Score 3


Quality 2

Trustworthiness 1

Value 4

Responsiveness 1

Lack of quality control throughout building process. Also, captive financing program was overly aggressive. We got a much better rate at a bank.

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Summerville, SC

Houses are being put up overnight. There is a lack of oversight. Our sheetrock was a mess! Paint on finished hardwood floors. Finish work on stairs substandard. NOTHING was sanded prior to paint and urethane, had a huge nail/screw, sticking out ...

K. Hovnanian's® Four Seasons responded:
Good evening! Thanks for taking time to provide feedback. We are sorry to hear that you are disappointed with your new home, and will send your comments to the appropriate local reps for follow up. ...

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

K. Hovnanian's® Four Seasons - Poor buying experience - lack of clear communication from start

  • Anonymous
  • Verified HomeBuyer
  • September 28, 2021
  • Chester, MD

Poor buying experience - lack of clear communication from start to finish.

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for providing feedback. We are sorry to hear that you had a poor buying experience and will be sending your comments to the local management team for follow up. Have a good day! ...

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

multiple issues not resolved

  • Jimmy W.
  • Verified HomeBuyer
  • May 26, 2020
  • Sun City, AZ

nice home but with deficiencies that have not been corrected. as always they say they will get to it asap. that means you'll have a long wait till the corrections are made.

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for providing feedback, your comments have been sent to local representatives for ...

Total Score 2


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Builders team: Mr. Proctor and Mr.Anothny

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2021
  • Bluffton, SC

The building process was not good. Poor, incompetent workers. Quality of work is very poor compared to the money spent The builder's team was GREAT. Response to all my concerns was answered.

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for taking the time to provide feedback, we are sorry to hear that you were not pleased with the quality of work and will be sending your comments to the local management team for review. Have a good day! ...

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 5

Khov's way or the highway, Company driven by attorneys.

  • Anonymous
  • Verified HomeBuyer
  • August 10, 2021
  • Chester, MD

There was misrepresentation by the selling rep on our property, Buyer pays for their mistakes, contract covers them legally from any recourse by the buyer. They can return your deposit and walk away. Closed on a home that is still not complete on ...

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for taking the time to provide feedback on your recent experience. We are sending your comments to the local management team for further review. Have a good day! ...

Total Score 2


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Good home design and quality, poor customer service

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2020
  • Sun City, AZ

Design and layout of the home is very nice. Workmanship looks good for now. At time of closing, home was not up to standard. Floors and carpet was not clean and lots of minor touch ups to be accomplish throughout the house. Trying to schedule ...

K. Hovnanian's® Four Seasons responded:
Hi! Thank you very much for providing feedback on your recent experience. We have sent your comments to local reps for review, have a good day! ...

Total Score 2


Quality 4

Trustworthiness 1

Value 4

Responsiveness 1

K. Hovnanian Poor Quality Homes

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2021
  • Indio, CA

I thought K. Hovnanian built quality homes, but I was mistaken. My house was very poorly constructed and low quality materials used. there was no quality control and house was presented to me with so many things that needed to be fixed and ...

K. Hovnanian's® Four Seasons responded:
Good morning! Thank you for providing feedback on your recent experience. We are sorry to see that you are not happy with the customer service and quality of workmanship and materials in your new home and will send your comments to the appropriate local associates for further review. ...

Total Score 2


Quality 1

Trustworthiness 1

Value 5

Responsiveness 2

Communication breakdown

  • George T.
  • Verified HomeBuyer
  • October 12, 2020
  • Wickenburg, AZ

The sales person was pretty much useless, would not communicate with us, dropped the ball several times with other areas of khov. There was no supervision by the construction manager during our build process, except maybe to come in the morning ...

K. Hovnanian's® Four Seasons responded:
Good morning George - thank you for taking the time to provide feedback on your recent experience. We have sent your comments to local representatives for review, have a good day! ...

Total Score 2


Quality 2

Trustworthiness 1

Value 3

Responsiveness 3

Construction was too fast for quality build and many things were not completly done.

  • Raymond R.
  • Verified HomeBuyer
  • May 21, 2020
  • Sun City, AZ

Spend more time checking workmanship of people doing the work just to get it done. Don't just do things and expect the homeowners to accept it as "that's the way it is and there's nothing that can be done about it".

K. Hovnanian's® Four Seasons responded:
Good morning Raymond - thank you for taking the time to provide feedback, your comments will be passed along to local Associates for their review. Have a good ...

Total Score 2


Quality 1

Trustworthiness 2

Value 3

Responsiveness 3

not very responsive to issues. need to follow up to get issues resolved.

  • Roger K.
  • Verified HomeBuyer
  • August 03, 2021
  • LEWES, DE

Quality of construction is poor.

K. Hovnanian's® Four Seasons responded:
Hi Roger, sorry that you are having issues with getting issues resolved. I am sending your feedback to the appropriate local reps for further review. ...

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Great sales team. Horrible project management. Great warranty team.

  • Karen R.
  • Verified HomeBuyer
  • July 02, 2021
  • Kissimmee, FL

We love the community and had a great sales experience. Ask for Ken Gennett in the sales office. Unfortunately, we had a horrible project manager who failed to manage his subcontractors. On multiple occasions, we found the home unlocked and open to ...

K. Hovnanian's® Four Seasons responded:
Thank you Karen for the feedback, we're sorry to hear that you are having issues with repairs. I will send your info over to the division for review. ...

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

It was a horrible experience

  • Michael G.
  • Verified HomeBuyer
  • September 28, 2021
  • Parkland, FL

The sales people are not prepared and I’m educated on the product The design person lies to u The construction people tell u stories that never happen Thankfully Mr Jacobs to date has been working through our issues Ie the Ac has gone out 3x in ...

K. Hovnanian's® Four Seasons responded:
Hi Michael - we are sending your comments to the appropriate local team members for review. Thank you for taking time to provide feedback, have a good day! ...

Total Score 2


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Ranging from compliments to complaints, all 216 reviews about K. Hovnanian's® Four Seasons are provided by verified homeowners that recently completed construction and moved into their new home.

Narrow Reviews by Area

Ranging from compliments to complaints, all 216 reviews about K. Hovnanian's® Four Seasons are provided by verified homeowners that recently completed construction and moved into their new home.