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K. Hovnanian® Homes Reviews in Washington, VA

What Washington Homeowners Have to Say About K. Hovnanian® Homes.

Read all 283 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Washington area. Washington homeowners have rated K. Hovnanian® Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 4.5 out of 5 stars in Washington Area

283 Reviews in Washington Area

Ratings by Category

Overall 4.5

Quality 4.5

Trustworthiness 4.5

Value 4.5

Responsiveness 4.6

Customer Reviews

Brittany Manor review

  • Chris J.
  • Verified HomeBuyer
  • October 06, 2020
  • Mount Airy, MD

So far I am enjoying my new home and any issues are being addressed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

K. Hovnanian® Homes - For the most part I am satisfied with our new home.

  • Jeffrey H.
  • Verified HomeBuyer
  • October 03, 2020
  • Fredericksburg, VA

For the most part I am satisfied with our new home. The project managers and sales guys were the best part of this experience. They were easy to work with, responsive, helpful and very competent. The corporate side was not so good. They did not work with us on any small changes we wanted to make no matter it didn't effect the house. Very inflexible on just about everything. If it wasn't for the sales guys and PMs, we probably would have walked away from the house. The standard interior options they give are a joke. And upgrading anything is very expensive. Add to the misery, the ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

AlbanyII

  • Nina S.
  • Verified HomeBuyer
  • May 06, 2020
  • Nokesville, VA

Disappointed in some buying experiences with KHOV. But overall we rate it a 4 star.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Mixed

  • Darren F.
  • Verified HomeBuyer
  • March 31, 2020
  • Woodbridge, VA

Some things I like and some I dont.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

Challenging Process

  • Janice B.
  • Verified HomeBuyer
  • March 15, 2020
  • Fredericksburg, VA

The company should be more upfront with answering questions, pertaining to the home building process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

beautiful options/helpful staff/details and finish lacking

  • Anonymous
  • Verified HomeBuyer
  • December 04, 2019
  • Aldie, VA

My home is solid and tight and overall lovely but the details, the ones you pay big for because they are lumped in packages or you were charged for making a modification, are sloppy and/or missing. Upgrading a room means paying for the layout, not upgraded materials as you will still pay for those at the design center. The design center offers a few options only, especially at the grade 1 and 2 levels. Even when upgraded, things such as knobs, kitchen faucets and shower doors are extra. The electronics office, picking out internet/automation/lighting/securtiy systems is super high pressure ...

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

K. Hovnanian® Homes - quality and finish of house is not as expected

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2019
  • Aldie, VA

quality and finish of house is not as expected

K. Hovnanian® Homes responded:
Good morning! Thank you very much for providing feedback, we are sorry to hear that the quality and finish of your new home is not what you expected. If you have any issues feel free to email us with your contact information and we will be sure to pass along to the appropriate local ...

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

K. Hovnanian® Homes - Good company and easy to work with.

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2022
  • Fairfax, VA

Good company and easy to work with.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

K. Hovnanian® Homes - Loan process was very good.

  • Thomas B.
  • Verified HomeBuyer
  • May 03, 2022
  • WOODBRIDGE, VA

Loan process was very good. First time I’ve seen flat paint in kitchen and bathrooms, usually semi-gloss. Just a few towel racks.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

K. Hovnanian® Homes - Great service but unfortunately the final touches in my house

  • Chaabane B.
  • Verified HomeBuyer
  • November 30, 2021
  • Fairfax, VA

Great service but unfortunately the final touches in my house were subpar. The painting was ridiculous. I will be needing to paint the house again. If they can improve on quality inspection before handing the keys over then that would be great!

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Great communications

  • Nevin J.
  • Verified HomeBuyer
  • January 12, 2021
  • Woodbridge, VA

consistent updates as the build was going on. Great photo's and opportunity to walk through build phases

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Beautiful home, but......

  • Tom W.
  • Verified HomeBuyer
  • December 01, 2020
  • Fredericksburg, VA

I’m coming across many surfaces that aren’t level (fireplace mantle) or square (some walls and corners). I would have fought harder for a wider driveway and extra paved parking area. I had an issue with an exterior floodlight that never worked, turned out it was the bulbs. Something I feel should have been checked in their quality inspections. I discovered water dripping from the first floor to the ceiling. Turned out the refrigerator water line was not connected properly and the connecting nut was only finger tightened. Waiting for home owner services to come out and inspect for any ...

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Great house, bad grading

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2020
  • Ranson, WV

The house is our dream but due to bad grading in the back, we have a swamp like area. After several weeks of back and forth with the builder, we had to get the city inspector to cease occupancy permits for the remainder of the development before they would entertain correcting the grading. It has been a month now since they had stated they were going to fix the issue but still haven't started the work. They also haven't fixed the chip in the bathroom counter that happened before home inspection.

Total Score 4


Quality 4

Trustworthiness 2

Value 5

Responsiveness 4

K. Hovnanian® Homes - Overall good.

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2020
  • Woodbridge, VA

Overall good. Just had issue with what I thought I was getting, and it ended up being totally different. The issue was resolved but only because we were consistent in what we expected.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Line K Home at Willowsford

  • Hassan W.
  • Verified HomeBuyer
  • March 25, 2020
  • Aldie, VA

Love the home. Beautiful modern design even though a little expensive for the area. Service has been good in general to issues after I moved in but builder is unwilling to address issues with sod as its not covered by warranty. Bough my last house from Toll Brothers and they changed half the sod in my lawn as it became a little yellow. Expected more from K Hovnanian as I paid twice as much for this home.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 2

Beautiful Home in Rural Area

  • Aabram M.
  • Verified HomeBuyer
  • December 08, 2020
  • Fredericksburg, VA

We are blessed to have purchased our new K. Hovnanian (Khov) home despite the obvious risks and challenges associated with the COVID-19 pandemic. There were positive changes made in the home buying process to ensure the safety and well-being of both the seller (Khov team) and the buyer. The overall experience with the sales and mortgage teams was incredible. They were knowledgeable, professional, and responsive, which bolstered our confidence in purchasing a home during a pandemic. Based on our experience, we recommend the involvement and synergy of leadership across all aspects (sales, ...

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

QA needs work.

  • Alfred B.
  • Verified HomeBuyer
  • July 28, 2020
  • Woodbridge, VA

Good experience overall, but somewhat major items were missed such as 2 ceiling fan rough-ins. Getting issues resolved after move in is slow.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

K. Hovnanian® Homes - The drywall finishing inside the house looks good…but on the

  • Yan B.
  • Verified HomeBuyer
  • May 26, 2022
  • Hedgesville, WV

The drywall finishing inside the house looks good…but on the garage it is the worst I have ever seen. It would be better to not do anything, like for me that I choose finish the garage would be way better.

Total Score 4


Quality 3

Trustworthiness 4

Value 2

Responsiveness 3

K. Hovnanian® Homes - Good buying experience with KHOV.

  • Chris P.
  • Verified HomeBuyer
  • December 17, 2020
  • Mount Airy, MD

Good buying experience with KHOV.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

K. Hovnanian® Homes - After a number of unforeseen events we greatly appreciated the

  • Lawrence S.
  • Verified HomeBuyer
  • December 08, 2019
  • Ranson, WV

After a number of unforeseen events we greatly appreciated the quick response and professionalism extended to my wife and I by Karen, Tim and Dale

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Some Great, Some Terrible

  • Christopher T.
  • Verified HomeBuyer
  • July 15, 2020
  • Ranson, WV

Let me start off by saying the sales process in the beginning was fantastic. K. Hov had a fantastic sales representative that really took care of us and made us feel like part of the family. The whole process was great. We got to see our house every step of the way being built. They let us walk through whenever we wanted with very short notice. It was very transparent very the day we went to look at our dream house/lot. At the end of the process is when it became a real show. Our closing was delayed due to permitting issues with the city. We finally got to sign, almost a month after our ...

K. Hovnanian® Homes responded:
Morning Christopher - thank you for taking the time to provide feedback. We have sent your comments over to the local team for their review, have a good day! khovnanianhomes

Total Score 3


Quality 4

Trustworthiness 3

Value 5

Responsiveness 3

K. Hovnanian® Homes - The sale representative (Joey) was really nice and responsive

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2022
  • Fairfax, VA

The sale representative (Joey) was really nice and responsive to our questions and request. Most of the construction managers (Matthew and Ricardo) were nice, addressed our concerns quickly and in timely manner. The whole home buying experience with KHOV was acceptable. Many times, there are lack of communication between the construction and the rest of the team which left us frustrated at the settlement because of the delays.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

K. Hovnanian® Homes - Overall an ok process.

  • Tristan N.
  • Verified HomeBuyer
  • February 19, 2022
  • Fairfax, VA

Overall an ok process. The initial paperwork for the condos was an alright process, but the price jumped up $5k at last second before we committed to buying. This was due to someone else buying a condo in the unit before we signed. During the home décor phase, the specialist was really nice and gave us a ton of useful suggestions on what to include in the new home. However, there were some selections I believe that should have come standard with the home rather than an upgrade since it was marketed as a "Luxury home". For example, you will get a garage door but a garage door opener + ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Friendly Supportive Team but Lacking in Quality Control

  • Bryan G.
  • Verified HomeBuyer
  • January 26, 2022
  • Fairfax, VA

The buying process with K.Hovnanian was straightforward. The Sales Team was attentive throughout the entire process and the Design Team followed through with all our desired options. We received weekly updates during each build phase. The Build Team was able to address a majority of the home's cosmetic punch-out list. They gave a thorough walkthrough of the home's systems and provided tips for us down the line for home maintenance. Things began to stumble towards the tail end of the transaction. A lack of communication between The K.Hov Teams caused confusion during site visits. The Home ...

K. Hovnanian® Homes responded:
Good morning Bryan - thanks for providing feedback, we are sorry to see that you have some quality concerns and will be sending your comments to the appropriate local reps for follow up. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Home in WV

  • Tyler B.
  • Verified HomeBuyer
  • August 18, 2020
  • Ranson, WV

The process was pretty smooth throughout. The builders themselves did a wonderful job. The home is absolutely gorgeous and I love it. The liaison/realtor was excellent. She did a fantastic job throughout the entire process. She was incredible with communication and keeping us up to date. Any company should be proud to have her. Now the issue is there was a grading issue that the company had with the city, and the VP of construction failed to inform his team of. The builders and everyone else on the typical level you would meet with had no idea of the issue, and they all said we ...

Total Score 3


Quality 5

Trustworthiness 2

Value 5

Responsiveness 2