K. Hovnanian® Homes

star-rating (774 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes

K. Hovnanian® Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes’s 774 homeowner reviews to learn why they are the right team to build your new home.

4.4 out of 5 stars
in all areas

star-rating

774 Reviews - 162 Communities

5 ★(525)

4 ★(112)

3 ★(68)

2 ★(28)

1 ★(41)

Quality 4.3

Trustworthiness 4.4

Value 4.4

Responsiveness 4.5

star-rating K. Hovnanian® Homes - This is probably not a fair review as I have only lived in this

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Michael M.
  • Mont Belvieu, TX
  • January 17, 2020

This is probably not a fair review as I have only lived in this home for one month. I'd like to give another one in one year. As of now I would do it all over again. Besides dealing with Lois the office manager or design center.

star-rating Fair

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Richwood, TX
  • January 15, 2020

For the most part, all was well until closing. As I was very clear to my salesperson that I would like a clear understanding of the process for closing. I was not clear about the process leading up to a day or two before closing. I was receiving multiple calls by multiple individuals about the closing date however closing dates had been changed by the builder on several occasions. When I needed an extended amount of time I was given no alternative but to pay an additional $3,700.00 upfront for days that I did not use. When I wrote a check, I was asked to give a cashier's check which was not stated in my contract and I had given a check for the earnest money. After closing my salesperson did not conclude our business with as much as a thank you card or a welcome to my new home package. Finally, the person at the closing (title company representative) gave me the Family and Friends Plan certificate with no explanation. At this time I do have a referral and I had to reach out to find out more information. ... More

star-rating 2nd KHOV home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Gregory M.
  • Mont Belvieu, TX
  • January 14, 2020

Took quite awhile to get started, however we only closed 1 month later than originally predicted.

star-rating Great home I'm happy with

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • OSCAR V.
  • Houston, TX
  • December 19, 2019

Great home

star-rating K. Hovnanian® Homes - some of the work is just thrown together.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Julius C.
  • Cedar Grove, NJ
  • December 10, 2019

some of the work is just thrown together. It a production not done with care.

star-rating Great!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Danny A.
  • Saint Cloud, FL
  • December 05, 2019

Helped a lot with the purchase. Made it simple and easy.

star-rating beautiful options/helpful staff/details and finish lacking

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Aldie, VA
  • December 04, 2019

My home is solid and tight and overall lovely but the details, the ones you pay big for because they are lumped in packages or you were charged for making a modification, are sloppy and/or missing. Upgrading a room means paying for the layout, not upgraded materials as you will still pay for those at the design center. The design center offers a few options only, especially at the grade 1 and 2 levels. Even when upgraded, things such as knobs, kitchen faucets and shower doors are extra. The electronics office, picking out internet/automation/lighting/securtiy systems is super high pressure and not enjoyable in the least. Both design center and electronics were beyond slow at getting the materials to the me/office putting my build behind schedule. The building though was efficient and fast. Once built, the trim work in the home is sloppy in areas. Things like nicked wood or raw edges on trim are covered in spackle and painted over. Nails showing or popping through wood, and cracks in cabinets are left unattended...it's careless construction in what could be a perfectly beautiful home. The landscaping is basic and done with very inexpensive plants, cheap trees, too many shrubs. Overall, I do like my new home and the people I worked with are very nice and helpful. The salesman was charming and responsive, the construction managers are all informative and helpful. I would work with the people again but likely not get another khov home. ... More

star-rating K. Hovnanian® Homes - Home looks good.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jesus L.
  • Winter Garden, FL
  • December 03, 2019

Home looks good. Materials used might be cheap for the price paid.

star-rating Hesitantly satisfied...

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Millsboro, DE
  • December 03, 2019

Overall experience has been positive. Unfortunately, the settlement company did not send proper paperwork to the water company and the HOA. We settled on October 28 and our water was cut off on November 28 the day after Thanksgiving. Of course, no one was available to assist us because it was a holiday weekend. Our goal was to stay a few days but had to return to Bowie, Md. We returned to Delaware on Monday. After numerous emails and phone calls the water was cut on at 3:15 pm.on Monday Thanks to Nick and Tom for being empathetic and caring. It was would have been nice if the company had offered accommodations elsewhere in Delaware. We are experienced homeowners and have never experienced this level of incompetence. Obviously, someone dropped the ball. Hopefully, no one else will endure this unfortunate experience. ... More

star-rating K. Hovnanian® Homes - The mortgage company was difficult to work with but the work

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Yorkville, IL
  • November 25, 2019

The mortgage company was difficult to work with but the work was good and the house turned out great.

star-rating My K.Hovianian Experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Greg C.
  • Yorkville, IL
  • November 07, 2019

Overall experience was great... Jean, our sales rep was great, couldn't ask for a better person to help us with whats really a big time consuming and stressful process....Rich, Greg, from corporate, helped out with getting some things taken care of in the build process, so was our production manager Steve...and Ryan...as a contractor I know how difficult it is to mange a build, deal with subs and then deal with customers....Steve does a great job....We are happy with the quality of the home, probably the best built "new Construction you can get without going semi custom or custom built...My wife and I are happy in our new home.... P.S. The Experience with their mortgage company was why they didn't get 5 stars from me and I would probably need a much "bigger incentive" if I ever needed to go through them again...completely unprofessional, i felt i got my mortgage, at 711...sorry 711... ... More

star-rating Move in ready home

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Greg K.
  • Reminderville, OH
  • October 30, 2019

We bought a move in ready home which was not custom for us but has a lot of beautiful upgrades. The KHOV design staff made the house to suit a large family and guest areas. Although we love the house we definitely would do a few things different. The Garage is small and only able to park one car inside. I would suggest the extensions in all directions if your building. We found out our gas meter is to small and needs upgraded to a larger size. Khov brushed over the 20 ft easement on our property. But I guess we should have read better. What’s behind the walls we will never know. Since the house was already built we are trusting the workman ship is good. Fingers crossed.but like any home already built new or old it’s always a gamble. But the sales team was impressive and answered any questions I had and bent over backwards for us every step of the way. I would definitely recommend KHOV over a lot of the other builders. We love our house and our new neighborhood. And we are happy that we choose KHOV. ... More

star-rating Always room for improvement

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Lucie G.
  • Davenport, FL
  • October 24, 2019

All was fine with the exception of I did not have the full option and buy into options like lighting and choice of fixtures, etc. I lost both my sales person and builder half way through the project so I felt lost. Never the less I must say Carl did an excellent job in seeing me through the completion of the project. Everything else is nothing to talk about. ... More

star-rating great home builder

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Justin G.
  • Richmond Hill, GA
  • October 22, 2019

there were some little things that came after we moved in. some imperfection here and there. otherwise love it. Will was a great deal of help. always given us updates on the progress of our home. in the beginning there were some misleading information on what was included in the 50% off on upgrades so it put us somewhat over our budget. We didn't want as high of a payment. So if we would have known that the upgrades didn't include the structure we would have add as much. plus in the package before we went to the design part took the 50% off right away. this was explained to us. So we were under the assumption that it was all upgrades. We wouldn't have add as much on the structural part of the build. We love the home and would have it any other way just wish we were better informed. ... More

star-rating Great model home - first home owners

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Scottsdale, AZ
  • October 19, 2019

Great home, great service upto the point where we bought the home. However, given it was a model we didnt receive the attention we would have liked to some issues after we closed. All in all pretty happy.

star-rating Great value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Mary S.
  • Casa Grande, AZ
  • October 17, 2019

The base price of the homes in Villago are extremely affordable, although options and upgrades are terribly inflated.

star-rating K. Hovnanian® Homes - quality and finish of house is not as expected

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Aldie, VA
  • October 16, 2019

quality and finish of house is not as expected

K. Hovnanian® Homes responded:
Good morning! Thank you very much for providing feedback, we are sorry to hear that the quality and finish of your new home is not what you expected. If you have any issues feel free to email us with your contact information and we will be sure to pass along to the appropriate local representatives. khovnanianhomes ... More

star-rating Nice home - just some minor cosmetic touch ups were needed

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Katherine V.
  • North Ridgeville, OH
  • October 15, 2019

Friendly and responsive staff from sale and mortgage company, to on site staff to address any issues.

star-rating Repeat customers

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Naimah G.
  • Reminderville, OH
  • June 02, 2020

After loving our first K.Hovnanian we decided to do it again after just 2 years. I do believe since we this development was near closing corners got cut and unfortunately Im not as pleased with the girst purchase. I would still recommend the builder but I'd love to see the same great workmanship be more consistant. Even with minor issues I still love my new home!!! ... More

star-rating K. Hovnanian® Homes - Overall the experience was great from the salesman to the KHOV

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jaime P.
  • Pasadena, TX
  • May 28, 2020

Overall the experience was great from the salesman to the KHOV account management. The only issue I have is the finishing details were rushed.

star-rating inventory buy

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Quynhlan N.
  • Richmond, TX
  • May 26, 2020

This is my first time buying an inventory home. I was sad that since it was fully built I could not go back and add or change out for things I wanted. Over all the home is well build. Builder is responsive to service call within the first month of moving in. ... More

star-rating Great Experience Poor Quality

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Ethan C.
  • Reminderville, OH
  • April 28, 2020

My wife and I had a great buying experience and found a great deal on the model home. Sale went smoothly but then we started to find all the poor quality materials in the house causing minor problems which we are now replacing/fixing. Replacing toilets, towel bars, floors are squeaking all throughout the house and have to run electric to the wet bar that has a mini fridge but no plug to power it under the bar. ... More

star-rating K. Hovnanian® Homes - Overall good.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Woodbridge, VA
  • April 08, 2020

Overall good. Just had issue with what I thought I was getting, and it ended up being totally different. The issue was resolved but only because we were consistent in what we expected.

star-rating Satisfied

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Lincroft, NJ
  • March 31, 2020

Poor paint job throughout. Some windows don’t lock or even close without massive drafts. Tons and tons of nail pops that it is embarrassing to invite people over. Terrible toilet handles. The washers that hold the handles in place come loose weekly and I feel like a plumber/handyman. At least we are all home bound for another month. Great more problems and cannot get them fixed until our 11th month. ... More

star-rating Line K Home at Willowsford

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Hassan W.
  • Aldie, VA
  • March 25, 2020

Love the home. Beautiful modern design even though a little expensive for the area. Service has been good in general to issues after I moved in but builder is unwilling to address issues with sod as its not covered by warranty. Bough my last house from Toll Brothers and they changed half the sod in my lawn as it became a little yellow. Expected more from K Hovnanian as I paid twice as much for this home. ... More

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