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What Homeowners Have to Say About K. Hovnanian® Homes in Palm Beach County

Read the 30 homeowner reviews of K. Hovnanian® Homes's new homes in the Palm Beach County area. Palm Beach County homeowners rated K. Hovnanian® Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.5 out of 5 stars
in the Palm Beach County area

30 Reviews - 1 Community

5 ★(22)

4 ★(4)

3 ★(2)

2 ★(1)

1 ★(1)

Quality 4.3

Trustworthiness 4.6

Value 4.3

Responsiveness 4.3

K. Hovnanian® Homes - EVERYTHING WAS DONE WELL EXCEPT FOR THE KITCHEN CABINETS FOR

Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

  • Roberto B.
  • Boca Raton, FL
  • September 17, 2021

EVERYTHING WAS DONE WELL EXCEPT FOR THE KITCHEN CABINETS FOR WICH I AM STILL WAITING FOR THREE TRIMS MISSING

KHOV does not allow buyer to conduct professional inspection before closing.

Quality 2

Trustworthiness 3

Value 4

Responsiveness 2

  • Jelena M.
  • Boynton Beach, FL
  • December 01, 2020

KHOV does not allow future owner conduct professional inspection before closing. A red flag .They promise you one year warranty after the purchase; however, half of the issue they push it back as cosmetic. I hired a professional inspector after the closing, 55 pages report with pictures of findings. Some of those , according to the certified inspector, in violation of code . Some of the contractors do not respond for months. ... More

K. Hovnanian® Homes responded:
Hi Jelena - thanks for providing feedback, we have sent your comments to the local team for review. Have a good day! khovnanianhomes ... More

Lazy craftmenship & horrible unleveled 2nd floor

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

  • Ysabel T.
  • Boca Raton, FL
  • December 03, 2019

So its now been 35 days since our closing and we have numerous aka punch list items that have not been addressed that we all supposed to be completed in 21 days. But our only communication is done when we reach out to them. The 2nd level of our home is so warped & un-level that the company we hired to install our engineered wood floor has told us its impossible to get the new floors even with out bumps due to the ply wood that is warped from rain & being installed to tightly. So after spending 458k & putting down $300k with the expectation of demoing in another $50k to get the home how we want it, it's now looking like we are fixing the builders issue to correct the home. Also we have found soda bottles with soda in them behind our bathroom walls & water bottles filled with chewing tobacco behind the walls. Yes we are redoing the bathroom tiles ourselves since all the high gloss tiles were installed with scratches all over them..... Total nightmare! ... More

K. Hovnanian® Homes responded:
Hi Ysabel - thank you for providing feedback. Sorry to hear that you are experiencing some issues in getting repair work completed. If you would like to send an email to us at customercare@khov.com with more details we can send to your local homeowner service team. Thank you! khovnanianhomes ... More

Low quality of materials and appliances for very expensive upgrades that were pre chosen by builder. Construction being done across from me and all there trash sand and loose materials end up in my driveway. Construction mgr. does not care

Quality 2

Trustworthiness 3

Value 2

Responsiveness 1

  • Lance B.
  • Boca Raton, FL
  • December 01, 2020

Check everything before commitment.

K. Hovnanian® Homes responded:
Good morning Lance, thanks for providing feedback regarding the quality of materials and other issues you experienced. We have sent over to the appropriate representatives for review. khovnanianhomes ... More

Poor workmanship & no quality control!

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

  • Anonymous
  • Boca Raton, FL
  • November 05, 2019

Very poor workmanship! No consistency and no quality control conducted during construction and final touches.

K. Hovnanian® Homes responded:
Good morning! Thank you for providing feedback on your recent homebuilding experience. We are sorry to hear that you are unhappy with the workmanship and quality of your new home and invite you to email us at customercare@khov.com with your contact information so we can pass along to the appropriate local representatives. khovnanianhomes ... More