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What Homeowners Have to Say About K. Hovnanian® Homes in Phoenix-Mesa

Read the 176 homeowner reviews of K. Hovnanian® Homes's new homes in the Phoenix Mesa area. Phoenix Mesa homeowners rated K. Hovnanian® Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.5 out of 5 stars
in the Phoenix-Mesa area

176 Reviews - 9 Communities

5 ★(124)

4 ★(26)

3 ★(12)

2 ★(7)

1 ★(7)

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.5

K. Hovnanian® Homes - Went perfect, right on the time schedule they said, ended up

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Todd M.
  • SCOTTSDALE, AZ
  • July 27, 2021

Went perfect, right on the time schedule they said, ended up with a great final product

Project Manager and staff

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Gilbert R.
  • GLENDALE, AZ
  • July 27, 2021

Overall experience has been really great! I love the fact that the project manager will go out of his way to make sure things are fixed after the move in. His responsiveness and swiftness of taking care of any issue is a huge plus. Another bonus I love is they will set you up with an orientation with the AC company who explains how your energy efficient system works and offers an optional maintenance plans which is very affordable. Love KHovanian homes! ... More

Great communication!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Eric D.
  • GLENDALE, AZ
  • July 21, 2021

Definitely enjoyed the weekly updates of how the build was going and every question we had was addressed promptly. All around great experience purchasing a new build home.

Absolutely great Experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Matt C.
  • PHOENIX, AZ
  • July 15, 2021

I’d have to say this was one of the best experiences I have had with an business. From the very kind and genuine character from the initial model home toor with Kelsy and Shane. Those two where absolutely great! As well as Ben that over saw the building process. I loved how he reached out to us every Wednesday with updates and photos. Great experience and hats off to the K’Hov team for building us a Beautiful Home. I would definitely buy another K’Hov property! Thank you. ... More

K. Hovnanian® Homes - Sabrina was our sales rep for Aspire at Villago and she kept

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Erin K.
  • Casa Grande, AZ
  • June 30, 2021

Sabrina was our sales rep for Aspire at Villago and she kept us informed every step of the way! She sent us progress photos weekly and sometimes twice a week. She has also checked in with us since moving into the home to make sure that everything is going well. We received weekly phone calls with updates and changes in personnel working on the home! They have been very responsive to any and all questions. I would definitely recommend K Hovnanian for any new home buyer! ... More

K. Hovnanian® Homes - The lender was unorganized, not detailed oriented and required

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Elisa C.
  • GLENDALE, AZ
  • June 29, 2021

The lender was unorganized, not detailed oriented and required customer service training. The experience with her was horrific. I am thankful that I will not have to work with her anymore. She was very unpleasant. The rest of the team however, Shauna, Mike, Matt, (the superindents' supervisor, cannot recall his name) and Juan were amazing to work with. They were all responsive to my inquiries and requests in an professional and appropriate manner. ... More

Excellent customer service!

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sarah S.
  • GLENDALE, AZ
  • June 29, 2021

The whole overall home buying experience from start to finish was excellent. Glen the sales agent kept in contact with me with pictures the whole process. Even the construction team was great. Nothing but good things to say about this builder and their team! ... More

Quality of Home and Timeliness

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • John F.
  • PHOENIX, AZ
  • June 29, 2021

The quality of the workmanship and the ability to get the home completed in a timely fashion, despite shortages of materials and workforce.

K. Hovnanian® Homes responded:
Thanks John, we appreciate you taking the time to leave feedback! khovnanianhomes ... More

K. Hovnanian® Homes - Pleasant buying experience, even in stressful times.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Brandi H.
  • Litchfield Park, AZ
  • June 08, 2021

Pleasant buying experience, even in stressful times.

Great communication

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Susan M.
  • PHOENIX, AZ
  • June 08, 2021

With COVID bearing down, and with a massive change in the AZ housing market, K Hov gave me confidence in my purchase and kept in contact throughout the entire time. I appreciate the sales rep and contractors so much. They are wonderful and I’m so happy with my entire experience. ... More

Service

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Gerald R.
  • SCOTTSDALE, AZ
  • June 08, 2021

Knowledgeable on site building supervisor who cared about quality, time schedule and client concerns.

Everyone from our sales person to our superintendent and follow up person were very professional and responsive.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Evon K.
  • PHOENIX, AZ
  • June 02, 2021

Having worked with other builders around the valley I would say K Hovnanian far surpassed the rest. They were extremely professional. I would buy from them again.

K. Hovnanian® Homes responded:
Thanks Evon, we're happy to hear that you had a great experience and wish you years of happiness in your new home! khovnanianhomes ... More

K. Hovnanian® Homes - communication was key to our amazing experience.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Lynn M.
  • Phoenix, AZ
  • June 01, 2021

communication was key to our amazing experience. Both Allen and Mike always kept us in the loop with every step of the process.

Everyone was very knowledgeable

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Shena Lorraine W.
  • GLENDALE, AZ
  • June 01, 2021

The whole team from sales to mortgage and all the builders were very caring and on top of any situation before I could point it out. Everyone made the whole process a lot less stressful. Thank you to everyone involved we will be enjoying our new home for years to come. ... More

K. Hovnanian® Homes - Everyone I interacted with was responsive & awesome to work with.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Kaden N.
  • Phoenix, AZ
  • May 27, 2021

Everyone I interacted with was responsive & awesome to work with. Special thanks to Mike M, Alan W, Karissa B & Dee Dee. Very happy with KHOV's design touches and quality of work!

They went above and beyond

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Gabriella Z.
  • Phoenix, AZ
  • May 25, 2021

They truly go above and beyond to make sure the building process was fun, smooth and exciting. Although there were delays that were out of their control they still managed to make sure we were taken care of and always in the loop. Our house is beautiful and we couldn't be more happy with the finished product! ... More

Would definitely buy again

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Phillip C.
  • Phoenix, AZ
  • May 25, 2021

Everyone has been extremely knowledgeable and responsive every step of the way, from viewing and buying to moving in and my questions and requests afterwards. I would definitely buy a K.Hovnanian home again. Thank you.

Kept us informed on progress, any potential problems, and anything else we needed to know on a regular basis.

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Lawrence M.
  • SCOTTSDALE, AZ
  • May 03, 2021

The entire process was made crystal clear - no surprises. We could view progress and schedule a walk-through of the home easily. Our project manager was always accessible and available to answer any questions.

K. Hovnanian® Homes - From beginning to end, what an exciting experience and the final

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Francisco S.
  • Casa Grande, AZ
  • April 20, 2021

From beginning to end, what an exciting experience and the final result is our new home is Immaculate!

Outstanding customer focused experience

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Sarah F.
  • PHOENIX, AZ
  • April 13, 2021

From the moment I walked in the sales office to post closing touch points, I have had the best experience with K.Hov. Their customer focused attention and dedication to providing a quality product made me feel like I was buying a custom home. The home’s design and their craftsmanship is outstanding. The entire team was in constant communication with me along the way and are the absolute best home builder professionals in the market. I’ve worked in construction defect and real estate for decades and have seen and heard it all, but K Hov is head and shoulders above the competition. I am beyond proud of my K Hov home!! ... More

I love my new home

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Moira L.
  • SCOTTSDALE, AZ
  • March 16, 2021

I love my new home, This is the second home I purchased from Hovanian homes, excellent home builder!

K. Hovnanian® Homes - Sabrina was a doll through this entire experience and she made

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Robert S.
  • Casa Grande, AZ
  • March 09, 2021

Sabrina was a doll through this entire experience and she made asking questions easy! This is my wife and I's first home and we love it.

K. Hovnanian® Homes - It was by far the best hone buying experience I've ever had despite

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ronald K.
  • Casa Grande, AZ
  • March 02, 2021

It was by far the best hone buying experience I've ever had despite buying during a pandemic. Everyone from sales to service during the construction and after have been upmost professional and on top of things. Love my Khov home!

Awesome Builder

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Elizabeth C.
  • GLENDALE, AZ
  • March 02, 2021

The Staff from start to finish were professional and positive. I especially enjoyed becoming a part of the Khovninian family during our World Crisis and Pandemic. They made buying my home less painful. All staff show that they care about getting things done right and with a spirit of excellence. It was my pleasure to get a chance to meet each team involved. Great Job guys!!!! ... More

K. Hovnanian® Homes - Would have to give credit to Mike, Steve, Ben and especially

Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

  • Ricardo J.
  • PHOENIX, AZ
  • February 23, 2021

Would have to give credit to Mike, Steve, Ben and especially Shane for making the experience as easy and less stressful as possible. Big thanks - Ricky and Bree.